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Park Plaza Cardiff

4.0 star property
4-star spa hotel near Cardiff Castle

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Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Bar (on property)
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In-room safe, desk, iron/ironing board, travel crib

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Bute Park
    ‪5 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, travel crib

Superior Room

9.2 out of 10
Wonderful
(89 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, travel crib

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(20 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 414 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cardiff

Cardiff City Centre stay.Within a 15-minute walk of this Cardiff City Centre hotel, you'll find Cardiff Castle and Principality Stadium. New Theatre and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • New Theatre - 1 min walk - 0.0 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Bute Park - 5 min walk - 0.3 miles
  • St. David's - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Falafel Corner - ‬3 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Longa Restaurant - ‬2 min walk
  • ‪Flute & Tankard - ‬5 min walk

About this property

Park Plaza Cardiff

4-star spa hotel near Cardiff Castle
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the business-friendly Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

  • 129 guestrooms or units
  • Built in 2005
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Lunch and dinner served, local cuisine
Hilton Cardiff
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.2 out of 5, Very Good, 1,000 reviews
$101 nightly
The price is $121
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hilton Cardiff

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

How close is Park Plaza Cardiff to the airport?

Park Plaza Cardiff is 15.3 mi (36-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Park Plaza Cardiff?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on Jan 18, 2026 start from $91.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Plaza Cardiff have an airport shuttle?

Airport shuttle services are not available at Park Plaza Cardiff.

How close is Park Plaza Cardiff to the beach?

This hotel is 10.5 mi (35-min drive) from Barry Island Beach and 5.2 mi (11-min drive) from Pennarth Beach. Don't forget your sunscreen!

Does Park Plaza Cardiff offer free breakfast?

Free breakfast isn’t provided at Park Plaza Cardiff, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Park Plaza Cardiff?

No, there is no casino at this hotel, but Les Croupiers Casino (5-min drive) is nearby.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

Is there free parking at Park Plaza Cardiff?

Free parking is not available at this hotel.

Does Park Plaza Cardiff have a pool?

Park Plaza Cardiff features an indoor pool.

Does Park Plaza Cardiff have a restaurant?

Park Plaza Cardiff is home to Laguna Kitchen and Bar, which features local cuisine, al fresco dining, and light fare.

Does Park Plaza Cardiff have a spa?

This hotel has a spa, which features aromatherapy, body treatments, and deep-tissue massages.

How close is Park Plaza Cardiff to downtown Cardiff?

Park Plaza Cardiff is 0.2 mi away from Cardiff.

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful service from reception staff. Huge bed in a large comfortable room. Will always stay here when I visit Cardiff
Stayed 5 nights in Sep 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Stayed 1 night in Sep 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Nieves

Stayed 1 night in Sep 2025

8/10 Good

Nicola

Stayed 4 nights in Sep 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very nice but take earplugs.

The hotel was lovely and clean, with a spacious room and bathroom. The pubs/clubs are right next door and will keep you awake unless you are joining them of course or have earplugs ! I would have joined them but had to be up early unfortunately, they were having a great time ! A bit of a Karen comment ... but would have been nice to have had a sachet of hot chocolate, along with all the herbal tea and coffee when I was losing the will to live in the early hours. Sorry to be negative and if I was out partying myself then I would stay again for sure.
Stayed 1 night in Sep 2025

4/10 Poor

Krishna

Traveled with family
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total stay experience was wonderful. The staff is exceptionally helpful and accommodating. The hotel location is central to and walkable for everything (castle, shopping, restaurants, etc), plus is clean and well maintained. The room is easily accessible, comfortable, and located within the hotel for a quiet stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel...rooms were spacious..comfortable. The Staff when stumbling in at 1 am...were wonderful...sorted out fabulous food for room service... Breakfast delicious But they couldnt cure my hangover..had to do that myself
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Room comfort

Hotel ok

Room clean but smelt of smoke, room was cold even after turning thermostat up.
Stayed 1 night in Sep 2025

10/10 Excellent

Sian

Traveled with partner
Stayed 1 night in Sep 2025

10/10 Excellent

Felix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in ncp opposite hotel was expensive even with hotel voucher
Stayed 1 night in Sep 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms - breakfast very good - staff extremely attentive and polite. Great location.
Stayed 1 night in Aug 2025

6/10 Okay

R L

Business traveler
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Great

On the whole my experience was great But the bathroom floor needs to be properly cleaned.
Stayed 1 night in Sep 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service
It was ok but the air con in the room wasn’t working. I reported this and someone did something (and visited my room), told me it was fixed but it wasnt. A warm and uncomfortable night. It wasn’t cheap to stay here so not very impressed.
Stayed 1 night in Aug 2025

4/10 Poor

michael

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Unclean bedroom

An unclean bedroom that had a stock of food for someone who has stayed on a permanent basis. Raises with reception, nothing happened not comments, nothing!! Disgraceful!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, was really good with my dad. Upgraded me for free. Very convenient for all activities in Cardiff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room very close to shopping centre and restaurants
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with very comfortable room. Let down by lack of parking and incredibly expensive charge for breakfast.
Stayed 1 night in Jul 2025