10/10 Excellent
Steph
Feb 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe and in a lovely area of Cardiff
I was in Cardiff for a training weekend so for me I wanted somewhere clean, near to Bute Park and most importantly safe as I was travelling alone. This is exactly what I got.
The Room:
The BEST shower in the world and nice shampoo aswell, a really comfortable bed for the night and as daft as it sounds- perfectly placed TV. Found the touch turn on lamp by the bed useful, not messing about trying to find a switch at 2am. Kettle and hairdryer in my room were great, and I loved the welcome chocolates Essam delivered to my room 😁 An added treat!
The host and hotel:
When I initially booked I was aware that there would not be check in staff after 5:30 which made me a little nervous as a sole female traveller BUT all these small bits of worry were put at ease when I arrived.
Essam was there to greet me and made me feel at ease straight away. He showed me around including a shared kitchen area which I wasn't aware of at the time of booking and advised of local shops I could visit for supplies, he also showed me safety features like the fire exit in my room, how to open and lock the door to my room and also the front door - little things but really helped me feel safe. Being able to lock my room from the inside with a key and also knowing the building required a key to get in made me feel really safe.
I will definitely be staying again.
Steph
Stayed 1 night in Feb 2025