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Hotel Indigo Cardiff by IHG

4.0 star property
4-star hotel near Cardiff Castle

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Terrace/patio
Premium Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Room amenity

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(34 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(140 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (Up to 3 Guests)

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cardiff

Heart of Cardiff.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Cardiff Castle and Principality Stadium. St. David's and Queen Arcade are also within half a mile (1 km).

What's nearby

  • New Theatre - 1 min walk - 0.1 miles
  • Cardiff Castle - 3 min walk - 0.2 miles
  • Bute Park - 3 min walk - 0.2 miles
  • St. David's - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 11 min walk - 0.6 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Greggs - ‬3 min walk

About this property

Hotel Indigo Cardiff by IHG

4-star hotel near Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

  • 122 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Frequently asked questions

How close is Hotel Indigo Cardiff by IHG to the airport?

Hotel Indigo Cardiff by IHG is 17.3 mi (46-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Cardiff by IHG?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Cardiff by IHG on Apr 26, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Cardiff by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Cardiff by IHG.

How close is Hotel Indigo Cardiff by IHG to the beach?

This hotel is 5.3 mi (11-min drive) from Pennarth Beach and 10.5 mi (44-min drive) from Whitmore Bay. Don't forget your sunscreen!

Does Hotel Indigo Cardiff by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Cardiff by IHG, but cooked-to-order breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Indigo Cardiff by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Cardiff by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Cardiff by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Cardiff by IHG have a pool?

Hotel Indigo Cardiff by IHG does not have a pool.

Does Hotel Indigo Cardiff by IHG have a restaurant?

Hotel Indigo Cardiff by IHG is home to Lefel6 Bar and Restaurant, which features British cuisine, light fare, and brunch.

Does Hotel Indigo Cardiff by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Cardiff by IHG to downtown Cardiff?

Hotel Indigo Cardiff by IHG is 0.1 mi away from Cardiff.

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1191 out of 1620 reviews
Rating 8 - Good. 307 out of 1620 reviews
Rating 6 - Okay. 79 out of 1620 reviews
Rating 4 - Poor. 22 out of 1620 reviews
Rating 2 - Terrible. 21 out of 1620 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

George

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Wendy

Liked: Staff & service, amenities
The cleaning was not very good. My room was not vacuumed and they took more towels than they left. They didn't clean glasses in the room rother. There was a terrible sewage smell the second day on the bottom 2 floors. But the staff was friendly and the bar on the top floor was a great bonus.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great hotel, central location.friendly & helpful staff. Loved the Welsh theme throughout and the room had been decorated for my birthday :-) which was a lovely touch. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Thao

Stayed 2 nights in Jan 2026

4/10 Poor

Jane

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived at room which was very cold, unable to control heating, after a call to reception the room after about 1-2 hours got to 20c. The next day on returning to room the same issue occurred, I asked to move rooms which was done very quickly but again the room was cold but we were able to control heating but took 1-2 hours to warm up. I had looked forward to staying at Hotel Indigo but sadly the experience was disappointing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great friendly receptionist. Room was very clean and well furnished, not outdated. Breakfast was very good with good selection.
Stayed 1 night in Dec 2025

8/10 Good

Nada

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are decorated very tastefully. Staff was generally helpful and friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities
Rooms extremely clean and comfortable; staff were friendly and attentive. Discounted parking was a bonus
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Stayed 2 nights in Dec 2025

10/10 Excellent

Gwen

Stayed 4 nights in Nov 2025

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities
The most fabulous breakfast in Cardiff! Great value.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Nice room and restaurant good
Stayed 2 nights in Dec 2025

10/10 Excellent

Harkness

Stayed 1 night in Dec 2025

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel...Lovely staff... Nice bar... Decent breakfast..
Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Fine
Stayed 2 nights in Dec 2025

6/10 Okay

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are ok not great area very dirty Hotel has a unique smell not great
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff, location and amenities were excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room which was spotless and as I had booked the hotel for my son’s birthday there were balloons in his room a lovely Happy Birthday msg on the mirror and two drinks vouchers what a lovely gesture from the hotel. Apparently the breakfast was excellent my son and his girlfriend were very happy 😁
Stayed 1 night in Dec 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are excellent and the room was nice. It was nice and quiet. No nighttime noise despite the business and noise on the streets. Breakfast options were very good and the breakfast room was quiet. Location of the hotel is second to none. My only negative is the food at the top floor restaurant. Poor quality food and very little choice. I would stay here again but eat elsewhere.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Room was clean staff were friendly and helpful 👍
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
As with previous stays, clean quiet room. Comfortable beds and an excellent shower. This time it was a twin room but spacious compared to lots of other hotels. Staff at reception always very pleasant. Very good breakfast with good service. Always happy to stay here!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is very central, great for seeing beautiful Cardiff. Its rare to be able to say all the staff are exceptional, friendly , helpful and interested in guests. Room clean with some nice decor touches. Cant wait to stay again. Breakfast is very good . I was unable to take breakfast on our first day as I was unwell. However, I was allowed to take some items with me on last day for journey home, this was kindly offered without any hesitation. A really lovely experience in every aspect. Thank you everyone at Hotel Indigo, youre outstanding!
Stayed 3 nights in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025