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Hotel de León

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Hotel de León

Sundeck
Interior
Apartment, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing
Lounge
Lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Room service
  • Air conditioning

Explore the area

View in a map
Calle 56 No. 21-49, Bucaramanga, Santander, 680003
  • Place, Cabecera Shopping Mall
    ‪14 min walk‬
  • Place, Cacique Shopping Mall
    ‪19 min walk‬
  • Place, Canaveral Mall
    ‪3 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, 1 Bedroom

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing

Apartment, 2 Bedrooms

  • 452 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

About the neighborhood

Bucaramanga

In entertainment district.Within a 15-minute walk of the hotel, you'll find Acropolis Shopping Mall and Santander Technology University. La Flora Ecological Park and Cabecera Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Cabecera Shopping Mall - 14 min walk - 0.8 miles
  • Cacique Shopping Mall - 19 min walk - 1.0 mile
  • Canaveral Mall - 3 min drive - 1.8 miles
  • Alfonso Lopez Stadium - 4 min drive - 2.6 miles
  • Clínica Foscal Internacional - 5 min drive - 3.5 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 19 min drive

Restaurants

  • ‪Republicano - ‬6 min walk
  • ‪Cocteles Y Sueños - ‬6 min walk
  • ‪Patacones El Original - ‬5 min walk
  • ‪Zirus Pizza - ‬6 min walk
  • ‪Super Broaster - ‬5 min walk

About this property

Hotel de León

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel de León. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 3-star Bucaramanga hotel is smoke free.

  • 82 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel de León offers 82 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 41000.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 41000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

de León Bucaramanga
Hotel de León Bucaramanga
Hotel León Bucaramanga
León Bucaramanga
Hotel de León Hotel
Hotel de León Bucaramanga
Hotel de León Hotel Bucaramanga

Frequently asked questions

How close is Hotel de León to the airport?

Hotel de León is 11.6 mi (19-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.

Does Hotel de León have an airport shuttle?

Hotel de León offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of USD 12 per vehicle.

Does Hotel de León offer free breakfast?

Hotel de León offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel de León?

No, there is no casino at this hotel.

What time is check-in at Hotel de León?

Check-in start time: 1 PM; Check-in end time: midnight.

Is there free parking at Hotel de León?

Free parking is not available at this hotel.

Does Hotel de León have a pool?

Hotel de León features an outdoor pool.

Does Hotel de León have a restaurant?

Hotel de León is home to Venecia, which features local cuisine.

Does Hotel de León have a spa?

There are no spa services available at this hotel.

How close is Hotel de León to downtown Bucaramanga?

Hotel de León is 0.9 mi away from Bucaramanga.

Hotel de León Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 112 reviews
Rating 8 - Good. 40 out of 112 reviews
Rating 6 - Okay. 21 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 13 out of 112 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marleidys

Stayed 2 nights in Jun 2025

2/10 Terrible

Nelson

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just terrible..

I was put in a basic room even though I had paid for superior, the shower was barely dripping cold water, not a single person spoke English, WiFi didn’t reach the room, very uncomfortable bed, etc. would not recommend.
Stayed 2 nights in Dec 2019

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for the price
Stayed 3 nights in Jun 2018

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a pool and restaurant and parking

It is a nice hotel with a large pool. The staff is attentive to your need and very competent. Facilities are in great condition. Good AC, Wifi and cable TV. My room was spacious and very comfortable with a modern bathroom and very hot water. I noticed some rooms do not have window or have hallway's windows. Breakfast buffet is varied and great. The location is a 20 minutes walk away from city points of interests. Some rooms can be noisy since the hotel is located on a main street.

10/10 Excellent

Lilia , United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the best: location, modern, comfortable, kind

I spent a week at the hotel and wanted to be back the first day. Clean, modern, incredible breakfast and the kindest staff will make the best of your visit to Bucaramanga "La Ciudad Bonita". I highly recommend it! Will be back soon!
Stayed 3 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

The hotel was terrible , so dirty and The personnel was rude and mad..
Stayed 1 night in Mar 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bucaramanga layover

Staff was very helpful.
Stayed 1 night in Jan 2018

6/10 Okay

Luis, Sydney Australia

Liked: Cleanliness, staff & service, room comfort

reasonable hotel

Unfortunately I stayed to long at the hotel, was under repairs, therefore was noise from early morning (5am) dusty, they accept large groups of young students that stay up to early morning talking and drinking then the repairs noises start, this affected my health. The friendly staff make up for those negative parts, nevertheless the staff are under paid and forces to work long hours, but , this is part of the Colombian culture, (exploitation)
Stayed 25 nights in Oct 2017

6/10 Okay

GoBucaramanga, pr

Liked: Cleanliness, staff & service, property conditions & facilities

It's an average hotel. Excellent price!

Had to change rooms. The place is noisy at night. My second room didn't have telephone service. I reported it 5 times but they never fixed it. The best thing was the breakfast. Always ready at 6 am and excellent!
Stayed 10 nights in Jun 2017

10/10 Excellent

Laura Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & well decorated hotel in the safe area.

Staff is very friendly. Excellent cleanliness. Connectivity given for each staff is appreciable. Facilities like swimming pool, Jacuzzi etc. are excellent. Wifi connectivity is good. Restaurant service is also good. Specially the fruit juice was of excellent quality.

10/10 Excellent

Kim B, Tampa FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, clean rooms and excellent breakfast

2/10 Terrible

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

BE AWARE CONSTRUCTION NOISE

When my office reserved this room they told me it looked really nice in the photos, with balcony and pretty modern decor, oh was I in for a revelation, they put me in a small room, with beat up furniture, with my bed window facing the stairs and hallway with a massive construction that began banging and sawing at 6 AM, I immediately called Hotels.com to be moved and had just one more day stay to put up with the noise and I couldnt wait to get out, the staff was very friendly and nice though, when I told them I was leaving early they tried to accommodate me to a better room, but it was a bit too late, they should have thought of this when they gave me the room in the first place, as they were aware of the construction noise and my rooms location.

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities, room comfort

not the best

apartment was nice...however the cooking hood did not work and they did nothing about it during the first 4 days of our stay......was promised a new room and did nothing about it as well......has some guests over for dinner and was charged additional fee per person for having them up to the room..........

4/10 Poor

Daniel E, Miami, United States of America

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible noisy in one room no hot water in another

I booked for 4 days a month in advance. When i got there they gave me something lower than what i had paid and they said they had no availability for what i had requested over a month ago. After much fighting they did give me the type of room that i had paid for. There were hairs in the sheets and the door to the balcony would not lock and could not be closed. The balcony was looking to super busy street and the noise was just ridicoulous. I could not take it and i upgraded to the apartments in the 6th floor actually unit 601. It was much nicer and brighter and the balcony was quiet. The problem then was that the hot water worked in the morning but it did not work again. I do not like cold showers. the last night the hot water came back but it was either boiling water or cold water with no way to have both combined. I do not recommend at all. Stay away from this place. I have been in 5 different hotel for different reasons and Holiday inn most definitely beats all of them by a landslide.

10/10 Excellent

Maria Alejandra Garcia, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All about this hotel is excellent... The only thing you have to care a litle bit is about the neighborhood where is located

4/10 Poor

Bernard, Prescott, AZ

Disliked: Cleanliness, staff & service, room comfort

Hotel d'Leon has totally lost its customer service

As I have indicated by phone with Cat, your customer service rep, this hotel is a disaster! I waited more than an hour for them to figure out a room for me, and I even had to find the Hotels.com reservation online and show it to them...After they got me an upgraded room with a jacuzzi tub (even though it was very noisy due to traffic), I thought they would at least leave me in that room for the next four nights...oh, no, goodness, do something nice for the customer? Not at all...there have been mistakes in billing, and the main problem (as always) is one of management, there has been no one around to talk with about this problem...mgt is avoiding talking with me! On top of everything else, this hotel used to have CNN in English in the guest rooms and that is no more.....

10/10 Excellent

john, medelllin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in town

best hotel in town for the price....inexpensive but as good as any high priced hotel....excellent service and great staff. Ingrid and Martha at the front desk went above and beyond.....

6/10 Okay

Maria G, Usa

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not the best, but not the worst either.

For the most part we enjoyed the stay, the rooms were clean and comfortable. There was an issue however, with our reservation. We booked and recieved a confirmation for two rooms but upon our arrival we were told that we had only booked one. After showing the confirmation email and explaining and re explaining the situation we were given the rooms we reserved, but not before quite a bit Of insisting on our part.

4/10 Poor

Dionisio, New York

Disliked: Property conditions & facilities, room comfort

nice place to stay, false

facilities badly, shower didn't work, to much disturbs around the hotel, noise all over. It was a non smoke room but, at the hallway people has been smoking and odor getting in to the room, food, didn't test good....

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very disappointed with hotel

the room discretion wrong the hotel discretion wrong this is like renting a motel here in the usa worse than a motel trust me lets start with the hotel small the pool was dirty green algie in the botton and green water , breakfast buffet really bad the room nothing like the picture the safe did not work the bathroom very small the showere did not have a shower head it was just a pipe sticking out of wall run out of hot water on my third day , really really bad , expidia should remove this hotel out of website not recommended , stay somewhere else like dan carton

2/10 Terrible

ANDRES JULIAN

Business traveler
Muy vieja la habitación y el baño. No tenía jabón y el poquitos que había, olía terrible. Pedí mesa para planchar y está mala. Luego me trajeron otra, igual de vieja y no funcionaba. El baño terrible
Stayed 1 night in Aug 2024