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Hotel Palonegro Cabecera

Property class: 3
3-star hotel near San Pio Park

Choose dates to view prices

Photo gallery for Hotel Palonegro Cabecera

A hotel room with two beds, a TV mounted on the wall, a sofa, and a desk.
A dining area with glass-top tables and wooden chairs, a vase with apples, and a painting on the wall.
A bathroom with a bathtub, a glass shower enclosure, and beige tiled walls.
A hotel named "Hotel Palonegro" with a modern facade, multiple windows, and a security camera on the exterior wall.
A hallway with a reception desk, a wooden chair, and a glass table.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle 51 # 31-106, Bucaramanga, Santander, 680003
  • Place, Cabecera Shopping Mall
    ‪5 min walk‬
  • Place, San Pio Park
    ‪6 min walk‬
  • Place, Cacique Shopping Mall
    ‪4 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Quadruple Room

A hotel room with two beds, a TV mounted on the wall, a sofa, and a desk.

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Junior

A hotel room with a bed, bedside tables, a desk, a chair, a window with a view of greenery, and a TV mounted on the wall.

Executive Junior

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Superior

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Executive Superior

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Junior

A hotel room with a bed, a nightstand, a wardrobe, a television, and an air conditioning unit.

Standard Junior

8.0 out of 10
Very good
(3 reviews)
  • 54 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Bucaramanga

Sotomayor stay.With a stay at this Sotomayor hotel, you'll be within half a mile (1 km) of San Pio Park and 2 miles (3 km) of Bucaramanga Modern Art Museum. Cacique Shopping Mall and La Casa del Libro Total are also within 2 miles (3 km).

What's nearby

  • Cabecera Shopping Mall - 5 min walk - 0.3 miles
  • San Pio Park - 6 min walk - 0.4 miles
  • La Flora Ecological Park - 6 min walk - 0.4 miles
  • Las Palmas Park - 8 min walk - 0.5 miles
  • Cacique Shopping Mall - 4 min drive - 1.1 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Mercagan Parrilla - ‬8 min walk
  • ‪Juan Cervezas - Beer Garden - ‬4 min walk
  • ‪Gelatino - ‬9 min walk
  • ‪Eat Well - ‬5 min walk
  • ‪Empanadas Conucos - ‬11 min walk

About this property

Hotel Palonegro Cabecera

3-star hotel near San Pio Park
Free breakfast is available daily. Public spaces have free WiFi.
  • 18 guestrooms or units
  • 4 levels
  • Built in 2009
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
Hotel Palonegro Cabecera offers 18 accommodations with minibars. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

This Bucaramanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (COP 18,000 per night)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 13 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for COP 30000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: COP 18000 per night (66 ft away)
  • Rollaway bed fee: COP 30000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro
Palonegro Cabecera Bucaramanga
Hotel Palonegro Cabecera Hotel
Hotel Palonegro Cabecera Bucaramanga
Hotel Palonegro Cabecera Hotel Bucaramanga

Frequently asked questions

How close is Hotel Palonegro Cabecera to the airport?

Hotel Palonegro Cabecera is 11.4 mi (48-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Palonegro Cabecera ?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Palonegro Cabecera on Sep 1, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palonegro Cabecera have an airport shuttle?

Airport shuttle services are not available at Hotel Palonegro Cabecera .

Does Hotel Palonegro Cabecera offer free breakfast?

Hotel Palonegro Cabecera offers free full breakfast every day from 7 AM to 9 AM.

Is there a casino at Hotel Palonegro Cabecera ?

No, there is no casino at this hotel.

What time is check-in at Hotel Palonegro Cabecera ?

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM.

Is there free parking at Hotel Palonegro Cabecera ?

Free parking is not available at this hotel.

Does Hotel Palonegro Cabecera have a pool?

Hotel Palonegro Cabecera does not have a pool.

Does Hotel Palonegro Cabecera have a spa?

There are no spa services available at this hotel.

How close is Hotel Palonegro Cabecera to downtown Bucaramanga?

Hotel Palonegro Cabecera is 1 mi away from Bucaramanga.

Hotel Palonegro Cabecera Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 7 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, kindness, cleanness... Cool place

I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is terrible place that I booked. Is very very dirt. I don’t believe Hotels.com offer this kind of hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Convenient location, cheap and not horrible. Helpful staff. The building is secure and you need to be buzzed in and out by staff. I was struggling with my suitcases down the stairs and the staff noticed via the camera and came up to help. When checking out and walking out the door they also asked if I had a car ready and waited outside with me for my uber to arrive and carried my luggage to the car. They take care of safety. Particularly important for solo female travellers.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Para una opción low cost,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, cerca de centro comerciales, supermecados, facil transporte, super recomendado, es muy acertada relacion calidad/precio
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El menú del desayuno no varió en los 4 días que nos hospedamos, lo que nos llevó a ir a desayunar a otro lado. Todos los empleados muy amables, excepto el que nos correspondió a última noche
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Arnnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para disfrutar de la ciudad
Stayed 1 night in Dec 2025
Verified review

8/10 Good

farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio donde se encuentra el hotel es tranquilo, fácil acceso y cerca de todo Es limpio y el personal muy amables
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hospedaje, 100% recomendado La atención impecable
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor Hotel el sr. juan Manuel que linda atención, recomendaria este hotel 100000% sin dudar y si volviera regresaría aqui al hotel. BUEN SERVICIO, SEGURO, HIGIÉNICO, CONFIABLE, AMABLES, ETC HOTEL PALO NEGRO UN ABRAZO ATTE. SR. NOÉ L.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

ANDRES RODRIGO

Liked: Staff & service
Disliked: Cleanliness
Sorprendido con el estado del hotel Ya había estado en varias ocasiones y todo muy bien Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño Las sábanas viejas y sucias Generalmente no comentó esto Pero era un buen sitio no entiendo qué pasó
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, and well location for shopping and banking
Stayed 12 nights in Feb 2020
Verified review

10/10 Excellent

Piedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable lugar.

Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Alejo Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has parking just for one car, credit card machines doesn't work
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, comfortable, and great staff. Great value.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable, cómodo y bien ubicado

Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Pricila Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Fue excelente. Vine por una noche. Super cómodo.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Silvia

Liked: Cleanliness
El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente servicio y calidad alimentos bien atención
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable estadía, personal muy amable.

Muy buena estadía, el personal muy amable. Si recomendaría el lugar. Buena relación calidad-precio.
Stayed 7 nights in Nov 2018
Verified review

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Si vas en carro, ni lo pienses

El aseo de la cama deja mucho que desear, el hotel tiene una excelente ubicación sin embargo no tiene parqueadero y si lo ofrecen gratis en la publicación cuando en verdad es un parqueadero público el cual es abierto y toda la gente camina por ahí sin seguridad, nuestro carro fue lamentablemente rallado en este lugar, al igual que el hotel cubre el valor del parqueo hasta temprano en la mañana asique si quieres descansar te toca pagar las horas extras por parqueo lo cual es alrededor de de 3500 la hora y si te pasas 10 minutos te cobran la hora completa, al final al venir a Bucaramanga 2 veces al mes este hotel no va a estar en mis 5 primeras opciones de hospedaje.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.
Stayed 10 nights in Sep 2018