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avid Hotels Billings West by IHG

2.5 star property
Enjoy the indoor pool at this Billings hotel

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Free daily on-the-go breakfast
Desk, soundproofing, iron/ironing board, free WiFi
Point of interest
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Billings

In Billings .Stay at this Billings hotel and you'll be within half a mile (1 km) of Reef Indoor Water Park and 2 miles (3 km) of Advanced Care Hospital of Montana. ZooMontana and Geyser Park are also within 2 miles (3 km).

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.2 miles
  • ZooMontana - 13 min walk - 0.7 miles
  • Advanced Care Hospital of Montana - 14 min walk - 0.8 miles
  • Geyser Park - 14 min walk - 0.8 miles
  • Dotty's Casino - 3 min drive - 2.2 miles

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Enjoy the indoor pool at this Billings hotel
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Built in 2023
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Bar (on property)
Hyatt Place Billings
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 319 reviews
$105 nightly
The price is $117
Dec 21 - Dec 22
Total with taxes and fees
Hyatt Place Billings

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

Frequently asked questions

How close is avid Hotels Billings West by IHG to the airport?

Avid Hotels Billings West by IHG is 10.2 mi (21-min drive) away from the Billings Logan Intl. Airport (BIL) airport, the closest popular airport to the property.

Does avid Hotels Billings West by IHG have an airport shuttle?

Airport shuttle services are not available at avid Hotels Billings West by IHG.

Does avid Hotels Billings West by IHG offer free breakfast?

Avid Hotels Billings West by IHG offers free on-the-go breakfast every day.

Is there a casino at avid Hotels Billings West by IHG?

No, there is no casino at this hotel, but Magic Diamond Casino (3-min drive) and Magic City Casino (4-min drive) are nearby.

What time is check-in at avid Hotels Billings West by IHG?

Check-in begins at 3:00 PM.

Is there free parking at avid Hotels Billings West by IHG?

Free parking is not available at this hotel.

Does avid Hotels Billings West by IHG have a pool?

Avid Hotels Billings West by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does avid Hotels Billings West by IHG have a spa?

There are no spa services available at this hotel.

How close is avid Hotels Billings West by IHG to downtown Billings?

Avid Hotels Billings West by IHG is 6.1 mi away from Billings.

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 227 out of 292 reviews
Rating 8 - Good. 45 out of 292 reviews
Rating 6 - Okay. 12 out of 292 reviews
Rating 4 - Poor. 4 out of 292 reviews
Rating 2 - Terrible. 4 out of 292 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all fairness, this has been a great experience so i can't really fault construction. Out of the properties control. But it was hard to get to the property. There were detour signs but it took me twice to see them. Everything on property is excellent!!
Stayed 1 night in Sep 2025

8/10 Good

Ann

Stayed 1 night in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Staff very good. Only issue is dog-friendly & there was a barker above me. About an hour straight of barking, plus dog pacing most of the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new clean hotel. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Verne

Traveled with partner
Liked: Amenities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Very clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

KATHERINE, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet and fresh hotel! The staff greeted us and were always friendly. The standard king room wasn’t very large for two people, but the restroom was a perfect size. The bed and pillows were very comfortable. The breakfast was great and they had an easy set up! This hotel was perfect for a road trip night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and easy access to roads, parking and entry into building
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in an Avid property. Very impressed. Easy to check in and very comfortable room.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit noisy at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Double charged & rude staff

Avid has been my go-to hotel since it opened. I booked and paid for my room online, but when I checked in, I was charged a second full room rate instead of just the card hold for incidentals. I didn’t notice until the next day. When I brought it up to the front desk, I was told the manager would call me Monday. By Wednesday, I still hadn’t heard back, so I called and asked to speak directly with the manager. I was given the runaround multiple times before finally reaching Sydney (manager), who blamed the issue on a “new system.” This excuse was not accurate, as the same thing happened to me four months ago. On top of that, the included breakfast was very disappointing. It’s advertised until 10am, but when I went down at 9:35, everything was picked over. When I asked about it, the staff member was rude and simply told me, “You should have come down earlier,” without offering any alternative or accommodation. Between the double charge, unhelpful staff, and poor service at breakfast, this was a very frustrating stay. I would not recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Trish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel right off the interstate, made it super convenient. Also, the restaurants nearby was within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Madonna

Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dalon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service, rooms where very clean, breakfast was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Affordable, comfortable, and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanh

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and very clean! The ease of walking to dining was super convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay this round. Very quiet. Only wish the breakfast had a little more variety.
Stayed 4 nights in Aug 2025