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The Royal Sonesta Harbor Court Baltimore

4.5 star property
4.5-star luxury hotel near Baltimore Convention Center

Choose dates to view prices

Photo gallery for The Royal Sonesta Harbor Court Baltimore

Suite, 1 King Bed, Harbor View | View from room
Indoor pool
Lobby
Exterior
Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
550 Light Street, Baltimore, MD, 21202
  • Baltimore Convention Center
    ‪5 min walk‬
  • National Aquarium in Baltimore
    ‪8 min walk‬
  • Oriole Park at Camden Yards
    ‪8 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(10 reviews)
  • 420 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Harbor View

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(12 reviews)
  • 360 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Harbor View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbor View

  • 420 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Courtyard View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Courtyard View

8.4 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Harbor View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 Queen Bed, Harbor View

  • 460 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Harbor View

8.2 out of 10
Very good
(14 reviews)
  • 420 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Courtyard View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Harbor View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, City View

8.8 out of 10
Excellent
(5 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Courtyard View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 460 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Harbor View

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(8 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ambassador Suite - King - Harbor View

Premium bedding, down comforters, in-room safe, desk

One Bedroom Ambassador Suite - King - Harbor View

  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Harbor View

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Harbor View

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Baltimore

Central Baltimore getaway .Within a 10-minute walk of this Otterbein hotel, you'll find Baltimore Convention Center and National Aquarium in Baltimore. Oriole Park at Camden Yards and CFG Bank Arena are also within half a mile (1 km).

What's nearby

  • Baltimore Convention Center - 5 min walk - 0.3 miles
  • National Aquarium in Baltimore - 8 min walk - 0.5 miles
  • Oriole Park at Camden Yards - 8 min walk - 0.5 miles
  • CFG Bank Arena - 9 min walk - 0.5 miles
  • M&T Bank Stadium - 13 min walk - 0.7 miles

Getting around

  • West Baltimore Station - 5 min drive
  • Camden Yards Station - 10 min walk
  • Baltimore Washington Intl. Airport (BWI) - 15 min drive

Restaurants

  • ‪Kona Grill - Baltimore - ‬11 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Harborplace - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Bistro 300 - ‬3 min walk

About this property

The Royal Sonesta Harbor Court Baltimore

4.5-star luxury hotel near Baltimore Convention Center
As a guest of The Royal Sonesta Harbor Court Baltimore, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 13 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A rooftop terrace, spa services, and a vending machine are also featured at the luxury The Royal Sonesta Harbor Court Baltimore. Parking is available for a fee.

This 4.5-star Baltimore hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1986
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Royal Sonesta Harbor Court Baltimore offers 203 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Baltimore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Spanish

Similar properties

Exterior

Renaissance Baltimore Harborplace Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 2,233 reviews
$152 nightly
The price is $179
Jun 30 - Jul 1
Total includes taxes and fees
Renaissance Baltimore Harborplace Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33.60 per day; includes in/out privileges)
  • Valet parking on site (USD 51.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 1:00 PM for a fee: USD 5 to 15 for adults and USD 4 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Fitness classes
  • Hot tub
  • Indoor pool
  • Outdoor pickleball court
  • Piano
  • Racquetball/squash
  • Sauna
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 15 for adults, and USD 4 to 10 for children
  • Self parking fee: USD 33.60 per day (in/out privileges)
  • Valet parking fee: USD 51.60 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta Court
Royal Sonesta Court Hotel
Royal Sonesta Court Hotel Baltimore Harbor
Royal Sonesta Harbor Court Baltimore
Intercontinental Harbor Court Baltimore Hotel Baltimore
Royal Sonesta Harbor Court Baltimore Hotel
Royal Sonesta Harbor Court Hotel
Royal Sonesta Harbor Court
Intercontinental Baltimore
Royal Sonesta Harbor Court Baltimore
The Royal Sonesta Harbor Court Baltimore Hotel
The Royal Sonesta Harbor Court Baltimore Baltimore
The Royal Sonesta Harbor Court Baltimore Hotel Baltimore

Frequently asked questions

How close is The Royal Sonesta Harbor Court Baltimore to the airport?

The Royal Sonesta Harbor Court Baltimore is 10.1 mi (15-min drive) away from the Baltimore Washington Intl. Airport (BWI) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sonesta Harbor Court Baltimore?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta Harbor Court Baltimore on Jun 30, 2025 start from $140.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sonesta Harbor Court Baltimore have an airport shuttle?

Airport shuttle services are not available at The Royal Sonesta Harbor Court Baltimore.

How close is The Royal Sonesta Harbor Court Baltimore to the beach?

This hotel is 18.5 mi (28-min drive) from Rocky Point Park and Beach.

Does The Royal Sonesta Harbor Court Baltimore offer free breakfast?

Free breakfast isn’t offered at The Royal Sonesta Harbor Court Baltimore, but to-go breakfast is offered for a fee of between USD 5 and 15 for adults, USD 4 and 10 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at The Royal Sonesta Harbor Court Baltimore?

No, there is no casino at this hotel, but Horseshoe Casino Baltimore (4-min drive) and Bingo World (10-min drive) are nearby.

What time is check-in at The Royal Sonesta Harbor Court Baltimore?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Royal Sonesta Harbor Court Baltimore?

Free parking is not available at this hotel. Self parking is available for USD 33.60 per day, and valet parking for USD 51.60 per night.

Does The Royal Sonesta Harbor Court Baltimore have a pool?

The Royal Sonesta Harbor Court Baltimore features an indoor pool. Guests can enjoy pool access from 5:00 AM to 10:00 PM.

Does The Royal Sonesta Harbor Court Baltimore have a restaurant?

The Royal Sonesta Harbor Court Baltimore is home to Formula Espresso, which features American cuisine.

Does The Royal Sonesta Harbor Court Baltimore have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Royal Sonesta Harbor Court Baltimore to downtown Baltimore?

The Royal Sonesta Harbor Court Baltimore is 0.5 mi away from Baltimore.

The Royal Sonesta Harbor Court Baltimore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 935 out of 1489 reviews
Rating 8 - Good. 320 out of 1489 reviews
Rating 6 - Okay. 127 out of 1489 reviews
Rating 4 - Poor. 55 out of 1489 reviews
Rating 2 - Terrible. 52 out of 1489 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TIANA, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location as you're close to a lot in Baltimore. Great customer service. Nice gym. Lovely hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruhama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice place staff was nice, if you don't want to go to the restroom in the hotel they give you other options on the area that is walkable.
Stayed 1 night in Mar 2025

10/10 Excellent

sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay. The hotel was clean, the rooms were large, staff was friendly and the beds were very comfortable. Overall a wonderful place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool facilities were clean and nice to use.
Stayed 1 night in Mar 2025

10/10 Excellent

Malissa

The staff took great care of our large group who was in town for SETC. Thank you!!
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Stayed 3 nights in Mar 2025

6/10 Okay

Lashawn

Stayed 3 nights in Mar 2025

10/10 Excellent

Alicia, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and orderly. The stag was very helpful and polite.
Stayed 2 nights in Mar 2025

4/10 Poor

Elijah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ok the staff and the communication between the staff is terrible. I called for two weeks making sure everything in place confirming thing like pay, parking, pool, breakfast and etc… I was told on the phone that I can pay in cash when I got there I couldn’t and the manager going to stay I thought we all on the same page than I was told I would get a discount on valet parking which they did not honor etc…. I was so upset for the lack of communication among the staff and manager it wasn’t acceptable. Will I stay here again NOT ON MY DIME I WILL NOT
Stayed 1 night in Mar 2025

10/10 Excellent

temica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean . They had to turn our heat on in our room because it wouldn’t turn on by it self . But after that it was fine Location was perfect Staff was nice and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Albert Evan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Daily housekeeping is appreciated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a window seat overlooking the inner harbor and all the attractions were walkable. The hotel and staff were excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Trimble

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in inner harbor. Many excellent restaurants within walking distance. Staff was super friendly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Elliot, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and room were great!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Pick up the phone.

Availability of staff/service was not a good as expected. I tried to reach the hotel by phone 3 or 4 times leading up to our stay to request a late check out. Each time I was on hold for more than 20 minutes. When I finally got through to a person from "reservations" I was told I needed to reach the front desk. After multiple additional tries they NEVER answered the phone. When I checked in I asked and was told they could not tell me until the next morning and that I needed to call the front desk. When I tried that the next morning, again they NEVER answered the phone. In addition, I sent the request through the hotels.com site and have yet to receive an answer.
Stayed 1 night in Mar 2025

10/10 Excellent

aaron

Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Stayed 2 nights in Mar 2025

4/10 Poor

Rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025