4/10 Malo
Wakika N.
13 may. 2025
Le gustó: Limpieza
Disappointing Birthday Stay – Unbearable Heat & Unresponsive Host
We booked this home through VRBO for a birthday celebration and were extremely disappointed with our experience.To start, we weren’t allowed to check in at the scheduled time because the property was still being cleaned. Once we got inside, we quickly realized the house was incredibly hot — there was no air conditioning in the common areas or downstairs, which is where most of the living space is located.Most upsetting, the birthday girl’s bedroom was unbearably hot for two nights, making it nearly impossible for her to enjoy her stay. On top of that, the downstairs toilet didn’t flush, adding to our frustration.We contacted the property manager several times, but the responses were slow and the issues were never actually resolved. The A/C issue in particular was brushed off until finally, we were told someone could come fix it at noon — an hour after we were required to check out. Completely unhelpful.We were told we’d be compensated for having to stay in a sweltering house, but after that, the host stopped responding altogether.VRBO guests deserve better. This stay did not meet basic expectations of comfort or hospitality, and I would not recommend this property to anyone — especially not for a special occasion.
Wakika N.
Se hospedó 2 noches en abril de 2025