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Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel

3-star property
15707 Oak Grove Blvd, Lakeway, TX 1-855-201-7819
3.6 out of 5
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See all 9 travelocity Reviews

"Leak around faucet — water all over counter. Shower head so for up that could be aimed and it was just a large stream Room itself was great. " More

By a verified traveler on Mon 25 Nov 2019

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Hotel Description

3-star hotel near Lake Travis

Vineyard Bay stay

Within a 15-minute walk of this Vineyard Bay hotel, you'll find Lake Travis and VIK Medical. Colorado River and Brain and Heart Health are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Apr 3 - Apr 4

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel

Everyone (5) Couples (1) Family (4)
1 out of 5
While checking in front desk seemed bothered about rates because we booked thru 3rd party. 1st room we had the sheets were stained & had other people’s hair on sheets as of it wasn’t changed. Bodily stains in the chair. We requested a different room from night shift person on duty.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Mar 10, 2022 by Manager

Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

1 out of 5
Didn't like that another customer had already been waiting with no one attending the front desk, after 20 minutes someone showed up and gave attitude instead of being cordial, then was a coincidence that both ours and the other customer keys that had been waiting didn't work and we both had to go back down and stand there again to get key cards activated.

Posted by on Aug 1, 2021

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2 out of 5
No towels in the room at check-in. No maid service available during our five day stay. Bugs in the room that crawled out at night.

Posted by on Jun 22, 2021

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5 out of 5

Posted by on May 20, 2021

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5 out of 5

Posted by on Jan 21, 2020

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5 out of 5
Leak around faucet — water all over counter. Shower head so for up that could be aimed and it was just a large stream Room itself was great.

Posted by , from Lakeway, Texas on Nov 25, 2019

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5 out of 5
Pleasant staff. Good breakfast. Good deal for the price! Close to the lake with easy access to boat ramp!

Posted by , from Dallas, TX on Jul 2, 2018

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Comment from Hotel Management

Jul 11, 2018 by Matt

Thanks for the positive review from your stay with us.

3 out of 5

not bad, what do you expect for a holiday inn

Cons: Wall paper was peeling in the bathroom.
We stayed here over a race weekend at COTA (F1) It is located close to a nice mall and lots of restaurants.

Posted by on Oct 27, 2015

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5 out of 5

time well spent

Pros: quiet
Cons: put some sort of table in the bathroom no counter space I moved the table from by the door into the room
Location: went to a wedding ate and shopped
nice clean spacious room awesome breakfasts ,very nice staff and not far from shopping or resturants

Posted by on Sep 5, 2015

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About the Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel

Location 15707 Oak Grove Blvd, Lakeway, TX 78734

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel. Free self parking is available.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lakeway hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Hotel Lakeway
  • Holiday Inn Express Lakeway
  • Holiday Inn Express Hotel Suites Lakeway
  • Holiday Inn Express Hotel Suites Lakeway
  • Holiday Inn Express Suites Austin NW Lakeway

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.