"Leak around faucet — water all over counter. Shower head so for up that could be aimed and it was just a large stream Room itself was great. " More
Vineyard Bay stay
Within a 15-minute walk of this Vineyard Bay hotel, you'll find Lake Travis and VIK Medical. Colorado River and Brain and Heart Health are also within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.
Mar 10, 2022 by Manager
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Jul 11, 2018 by Matt
Thanks for the positive review from your stay with us.
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel. Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Holiday Inn Express & Suites Austin NW - Lakeway, an IHG Hotel offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lakeway hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Individually-wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.