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Lake Travis Retreat | Pool Spa Dock & Great Views

Family-friendly stay near Lake Travis

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Photo gallery for Lake Travis Retreat | Pool Spa Dock & Great Views

Pool
Smart TV, foosball, table tennis
5 bedrooms, iron/ironing board, free WiFi, bed sheets
Smart TV, foosball, table tennis
Property grounds

Reviews

9.2 out of 10
Wonderful

Entire home

5 bedrooms5 bathroomsSleeps 125000 sq ft

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
Lakeway, TX
  • Place, Lake Travis
    ‪1 min walk‬
  • Place, Lakeway Country Club
    ‪12 min walk‬
  • Place, University of Texas at Austin
    ‪32 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪37 min drive‬

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About the neighborhood

Lakeway

On lake.Within a 15-minute walk of the vacation home, you'll find Lake Travis and Lakeway Country Club. Lake Austin and Baylor Scott & White Medical Center - Lakeway are also within 6 miles (10 km).
View more Vacation Homes in AustinOpens in a new window

What's nearby

  • Lake Travis - 1 min walk - 0.1 miles
  • Lakeway Country Club - 12 min walk - 0.6 miles
  • Sixth Street - 32 min drive - 25.6 miles
  • University of Texas at Austin - 32 min drive - 26.7 miles
  • Moody Center - 32 min drive - 26.2 miles

Getting around

  • Austin Station - 30 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 50 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min drive
  • ‪Torchy's Tacos - ‬9 min drive
  • ‪Firehouse Subs - ‬8 min drive
  • ‪Cafe Lago - ‬4 min drive
  • ‪4Th Quarter Bar & Grill - ‬58 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Lake Travis Retreat | Pool Spa Dock & Great Views

Whether a peaceful and relaxing vacation or a fun-fill weekend away, LAKEWAY PARADISE on Lake Travis is your ultimate home-away-from-home; located at the deepest part of Lake Travis and atop the hill, Lakeway Paradise is a spacious home with a gorgeous panoramic lake view and a convenient private boat dock that accommodates all your needs!

Over 5000 square feet, this beautiful 3-story lake-front home offers luxurious yet comfortable accommodations for everyone. With a private boat dock and an infinity-style pool and spa, this fully furnished home has five bedrooms, including three master suites with king beds and private baths, a flat-screen tv, a sitting area, and the additional guest rooms feature queen-size beds. While you are here, you don't ever have to leave! The entire first floor is completed with fun and games in mind! It features a media room with a huge flat-screen tv and movie theater recliners, a pool table, air hockey, shuffleboard, arcade-style video game, and a poker table that's perfect for a family game night.

*Important: Occupancy Limit Includes All Visitors-
Please note that our occupancy limit applies to all individuals visiting the property, not just overnight guests. Thank you for your understanding.

Master Bedroom Accommodations:

In our home, every floor has a master bedroom and is furnished with a king-sized bed, smart TV, plus

• Third-floor master suite: panoramic lake view, king-size bed, private bathroom with walk-in shower, a twin-size bed, and a sitting area.
• Second-floor master suite: private bathroom walk-in shower, chaise lounger
• First-floor master bedroom: two twin-size bunk beds, a separate private bathroom

Guest Bedroom Accommodations:

We have two guest bedrooms on the third floor; both are furnished with a queen-sized bed. In addition, one guest room also includes one twin-sized bunk bed.

Kitchen and Dining Accommodations:

The kitchen includes two full-size refrigerators, a dishwasher, a built-in electrical range and oven, a microwave, a toaster, and two coffee makers (including a Keurig). We also provide pots, pans, dishes, drinking glasses, wine glasses, cooking utensils, tableware, flatware, etc.

Indoor Entertainment Accommodations (located on the first floor):

• A media room with a large flat-screen TV and theater seating.
• A large entertainment area with a pool table, shuffleboard, air hockey, arcade video games, poker table, smart TV, and sitting area with a wet bar.
• Four Yoga mats

Outdoor Accommodations:
• Fantastic infinity-style private pool, excellent water spa, swim-up bar, pool-side outdoor kitchen, and a lounging area great for outdoor dining.
• Main floor: outdoor grill, picnic table, and panoramic balcony with outdoor benches
• Private boat dock: perfect for fishing, sunbathing, Yoga, picnic, or stand-up paddle boarding.
• Garage: ping pong table, foosball table, dart board, air hockey, and a pool table.

**Important Notes:
12 guests max allowed at all times.
5 vehicles max allowed at all times.
Must be 25 to book
Spiral staircase to access all levels indoors

Lake & Dock Access:
Guests are welcome to enjoy our Lake Travis dock, but please keep in mind that Lake Travis is not a constant-level lake, so dock access and alignment can vary with changing water levels. The dock may shift slightly or not always line up perfectly with the stairs depending on current conditions.

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Exterior
La Quinta Inn & Suites by Wyndham Lakeway
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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Pool/Spa

  • Hot tub
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Car recommended
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 5 bedrooms
  • Bedsheets provided

Bathroom

  • 4.5 private bathrooms
  • Shower
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Games
  • Smart TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Dock
  • Fenced yard
  • Firepit

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near an outlet shopping mall
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Kayak
  • Table tennis
  • Water sports equipment
  • Birdwatching nearby
  • Fishing nearby
  • Golfing nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Swimming nearby
  • Water skiing nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Unit size: 5,000 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

Signed rental agreement required, copy of ID required

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock in each accommodation.

Property is also known as

Paradise Boat Dock Front Best Location 3 Story Theater House
Paradise Boat Dock Front Best Location 3 Story Theater House
Paradise Boat Dock Front Best Location 3 Story Theater
Lakeway Paradise Lake Front Boat Dock theater Gameroom
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Frequently asked questions

How close is Lake Travis Retreat | Pool Spa Dock & Great Views to the airport?

This vacation home is 29.4 mi (50-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

Does Lake Travis Retreat | Pool Spa Dock & Great Views have an airport shuttle?

Airport shuttle services are not available at this vacation home.

Does Lake Travis Retreat | Pool Spa Dock & Great Views offer free breakfast?

This vacation home does not offer free breakfast.

Is there a casino at Lake Travis Retreat | Pool Spa Dock & Great Views?

No, there is no casino at this vacation home.

What time is check-in at Lake Travis Retreat | Pool Spa Dock & Great Views?

Check-in begins at 4:00 PM.

Is there free parking at Lake Travis Retreat | Pool Spa Dock & Great Views?

Free parking is not available at this vacation home.

Does Lake Travis Retreat | Pool Spa Dock & Great Views have a pool?

Yes, there's a private pool.

Does Lake Travis Retreat | Pool Spa Dock & Great Views have a spa?

There are no spa services available at this vacation home.

How close is Lake Travis Retreat | Pool Spa Dock & Great Views to downtown Lakeway?

This vacation home is 0.3 mi away from Lakeway.

Lake Travis Retreat | Pool Spa Dock & Great Views Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 86 reviews
Rating 8 - Good. 12 out of 86 reviews
Rating 6 - Okay. 3 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

8.8/10

Cleanliness

Reviews

Verified

10/10 Excellent

Sutandra T.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house with amazing views!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Catherine B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We really enjoyed the view and the dock! Perfect home for a group of teenagers!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maya E.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Had a good stay at the house. Very spacious and lots of games and things to do. The placement on the lake and available gear (kayaks, paddle boards) was special. The host was very responsive and helpful during our stay. The walk down to the dock requires using stairs and if the lake is low, you might have to walk down a bit of slope that has no steps yet. It would’ve been nice to have a bit more flexibility on check in and check out times.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

omar

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great views!

Clean property Beautiful views!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Matthew D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Home

We had a great time at Calvin & Chloe’s home. It has a great view of the lake, in a nice, quiet neighborhood, and Calvin & Chloe were wonderful hosts. Very responsive and very accommodating.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Amanda G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Lake House Location

This is a great house for a large group, especially with kids. Plenty of space amongst the three floors for the 12 of us. The 6 kids had plenty of entertainment options from the theater room to the pool table to ping pong. The best part of the house is definitely the lake dock and all of the water toys they provide. We spent most of the day in kayaks, on paddle boards, and floating in the lake. The walk down to the lake from the house is a little precarious, a slow and steady approach is required. The pool is also great and provides some great views. The house itself is older and somewhat rundown, but it felt clean and was well stocked with all the essentials. The host is also very responsive before and during your stay.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Cullen C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great House with all the amenities

Nice house with all of the amenities. You won’t be bored here. Boat dock, movie theater, and pool were some of our favorites. Great location on the lake too! Only slight critique would be I wish the hot tub was already preheated and a little easier to use.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect

Exactly as described. Easy check in and check out! Highly recommended
Stayed 3 nights in Jun 2023
Archival

10/10 Excellent

Gary B.

Doubled our Pleasure

We liked it so much we came back. Our three generations were all perfectly accommodated, entertained and refreshed. I'm sure we will be going for a three-peat.
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

Katie W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Magical Vacation

Our family came from many parts of the US to watch the eclipse. This property was a value-added experience. With the pool/hot in, game tables, movie theater, kitchen/dining spaces and enormous bedrooms….there was fun and relaxing spaces for all. The clouds even parted for a magical viewing of the eclipse from the dock. The hosts were great communicators and made the experience easy. Book your next trip to Austin right here!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Meg R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

weekend in Lakeway

The property is definitely older. The stairs could be an issue for some. Lots of levels inside and out. The house was very convenient to the venue that we were at so that worked out well. Manager was very responsive.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Hunter C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect getaway house for a large group

Stayed here with 10 friends and the house had everything we could have needed: -Kayaks and SUP boards down at dock -Pool and hot tub overlooking the lake -Movie room we all hung out in at night -More games in the garage as well The host was also very responsive to any questions throughout the entire trip which made it a breeze staying there. If you do want to get out of the house for a bit, there’s a brewery nearby with pickle ball that we were able to check out. Highly recommend finding a good group and renting this for a few days. Couldn’t have asked for a better house, location or host!
Stayed 3 nights in Sep 2023
Archival

10/10 Excellent

8xB5T9XmeYrVimjPP/a581kkVm+pV+Y79XqkejS1pd558rpDacJ99bs3aQq5ZMfF 8.

Loved this house!!

This house provided a wonderful get away weekend for our family. We had 7 adults and 7 children and it was great. The house is well appointed without being so "done" that you are afraid to take your eyes off the grandkids. All 7 of our grandkids are under the age of ten and there was something for everyone...they loved the theater and caught lots of fish from the boat dock as well as having an afternoon swim in the lake. The kitchen is well equipped and the view superb! We hope to come back again soon!
Verified

10/10 Excellent

Bill H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location - Access to Everything

We had two families stay with teenagers and some of their friends. Plenty of room for everyone. We had fun hanging out playing games and going down to the dock and paddle boarding, kayaking and using the paddle boats. We rented a boat from lake way marina that was very nice - It was right down the road and easy access. Loved some of the local restaurants and particularly recommend Hops and Thyme - the fried cornbread was amazing! We came In from Houston - the drive was easy and we stopped in Austin for lunch and then scootered all over town, it was a great diversion in these Covid times. I would recommend staying in this home for multiple Families with teenagers.
Stayed 4 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome!

This is a beautiful house and the pictures online are exactly what it looks like, even down to the decor. Beautiful views and lots to do. We enjoyed the media room, infinity pool, game room, everything! The a/c worked great and both refrigerators seemed new. Plenty of towels and all the serving dishes and appliances you would need. They even have an Insta-Pot. We will definitely stay here again. There is a spiral staircase in the house to get to all the floors and it is a trek down to the boat pier so if you have any walking/climbing disabilities, this house may not be for you.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Jared N.

Liked: Check-in, communication, location

Large home but old

The kitchen of the home among many other attributes require a lot of work. The age of some of the aspects of the home and the quality of the remodel are not apparent in the photos. Coffee mugs needed to be recleaned. Glasses with lip markings on them. The home needs to be cleaned daily due to the house generally needs
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Colette D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Getaway for all the Family!

We had an amazing family vacation here! Fun for everyone in our group from 3-59 years old. It was clean. The kitchen was well stocked with supplies/essentials, dish soap, dishwasher soap, etc. The owners had a shelf in the pantry to share with guests; never seen that at any other VRBO. The bathrooms were clean and well stocked with toilet paper, shampoo, conditioner, hand soap, and lots of towels and wash cloths. It did lack body wash which was not a problem since we brought it. The beds were very clean and very comfortable. We brought our boat and left it at the spacious dock with no problem where we enjoyed paddle boats and paddle boards. Lakeway Marina is a close boat ride for rentals/supplies and Pete’s floating restaurant was a 2 minute boat ride, from the house, where we enjoyed food and drinks and feeding the fish. Grocery stores/shopping are also a close car driving distance. The house is older and could use some paint on the outside but it was very clean and it didn’t stop us from enjoying everything from the pool, fire pit, hot tub, games, movie room, kitchen, living room, balcony’s (with beautiful views and sunsets), barbecue area, etc. Communication was great during our whole stay and questions were answered quickly along with being checked on throughout our stay. We will definitely be back.
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Greg S.

The property is not the weak link

Our family has fun wherever we go. This home helped us to have another great time. Nice swimming pool, expansive lake-view windows, pool table, media room, bedrooms for all, nice dock with "boats" and fishing. The local man in charge was at a tennis lesson and sent an assistant who told us some wrong information especially about pool care. We were to check in at 2:30. The 2 cleaning ladies were there until after 6 p.m. The problems we had with the home had more to do with the local person who takes care of the house. He obviously had not thoroughly checked the home for problems. A major problem was a major leak in the pool. We had to add water twice every day. Pull and connect the hose, etc. He said someone would be out to fix it. Never came. A large glass window above the family room was terribly cracked and held together with scotch tape. A bird flying into it would have brought it down upon us. He was saving that job for August. Many blinds did not work or are broken. Sheets were torn. I sent the head person in Houston a "short" list of 12 things wrong with the property to give her an idea of the lack of care. She apparently had no idea of the problems. I communicated with her to get anything accomplished. But, other than that....
Stayed 4 nights in Jul 2018
Verified

4/10 Poor

Michael C.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Broken Fridge, Poor Kitchen Supplies, No Wine glasses, Lamps not working

My husband and I own a rental property, so we know what it takes to make guests comfortable. This property is lacking in so many ways! The fridge was broken. It leaked water all over the floor. A man came to repair it, but the next day it still leaked water all over the floor and we put down a towel to absorb the water. The fridge was way to cold and all of our fresh produce was ruined because became frozen. The freezer only had one small shelf. There was no place to put our food in the freezer. We had 12 people at the house. There was only 2 small dish towels and no dish cloth. The lamps in the bedrooms don't work because there's not outlet to plug the into. The kitchen had very little dishware. There was only one large serving bowl. This place is huge and made for large groups. Why can't the owner supply some large serving dishes, bowls and platters? Also, there wasn't one piece of tupperware to store food. There were only 2 stem wine glasses. Really?? There was not a 9 x 13 pan or an 8 x 8 pan. The knives were very dull and old. The towels were old and dingy. There wasn't even a hook or towel bar in the bathrooms to hang up towels. The pool was dirty when we arrived and the property manager said the pool man would come the following day, and he did come the next morning. The large trash cans next to the garage were over flowing because the previous guests didn't take out the trash. The arcade and pinball machines were not working. Owners- Please buy some new white fluffy towels, stem wine glasses, serving bowls, tupperware or disposable plastic wear, 9 x 13 glass pan, sharp knives, and more dish towels. Most of all please buy a new fridge! The house has a pretty view, but I would not stay there again unless they fixed all the issues.
Stayed 3 nights in Jun 2021
Verified

4/10 Poor

Jesse E.

Liked: Location
Disliked: Cleanliness, listing accuracy

Run Down Property - Broken

This property deserves an honest review. PLEASE READ. This place doesn’t seem like it used to be. Most of the games and features of this listing were unusable. We felt cheated with all the photos that were advertised. The foosball table was missing men. The air hockey table was broken. The pinball machine did not work. There was no stick hockey game, nor a keyboard, nor basketball hoop to be found. The billiards table only had two cues with beat up ends and no chalk. The bikes all had flat tires and did not look usable. The dock had two peddle boats covered in sludge, rust, and feces. The kayaks looked usable but we didn't feel like cleaning the spider webs and dust to get them down. The "theater" was a big letdown - they didn't have the proper cables to connect the receiver to the TV, and therefore we could not have sound nor connect other devices to the TV. Open those cabinets if you dare. Not a big deal, but only one of the theater recliners actually reclined. One of the most disturbing factors of this home was the plumbing and air ducts. Black mold surrounded the furnace air filter system, along with mouse feces and dead cockroaches. Think about that while you breath in that air. The exposed plumbing leaks were simply "duct-taped". I wish VRBO would let you upload photos for reviews. The house was stocked with most kitchen cooking essentials. However, we had no propane to grill with, no extra garbage bags, and we quickly ran out of toilet paper. The grill by the pool was rusted and very dirty (I'd be shocked if it worked). We finally found the extra towels on the third day, soaking wet and still in the washing machine. The pool was heated to a perfect temp, and the tank for the hot tub worked well. However the pool clearly has not had a good clean in a while and there were even drops of blood around the pool area. There was no check-in or check-out process through the VRBO app and the manager insisted on using personal texting for communications. The property manager was very kind and responsive, however, clearly has no idea the shape of this listing. Don't get me wrong, the view on Lake Travis is amazing. But without some VERY simple fixes here and there, it's not worth the price tag. I seriously encourage the owners to spend a couple weeks at this location, live in it, see what needs fixing, and update the photos.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Blake S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Golf get away

Amazing place!! Will stay there again for sure. Brittany responded back immediately about any questions we had about the place. Beautiful view of Lake Travis.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Jenny A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful lakefront property getaway

The house and location are just perfect. All was found to be as described in listing. It truly comfortably sleeps the number of people in listing. The house was in great condition with a view that was amazing. There are windows on three sides of the house affording s panoramic view of Lake Travis. Even though houses were on either side you never knew it due to great landscaping. We were there with our three children and 5 little grandchildren. The house had everything we needed. The pool afforded so much fun for young and old. The theater room was amazing. So many opportunities for playing games on lower level.. All equipment was in good working order. The amount of linens provided was more than adequate as were shower supplies. The only critique is the condition of the boat dock. It has a lot of sway to iit. Wondering how securely it is attached. But nice water toys down there. The garage also has some fun games in there. Older but great for some outside fun. The garage floor is tiled and pretty clean. It is lighted and has floor fans and a refrigerator! I unreservedly recommend this property and will return again.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Jon N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot on LT

Awesome property with ample room for everybody
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Ruston S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great lakehouse

Excellent property, we had a wonderful time:)
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Jay Z.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Truly Disappointing, Read Carefully!

The description of this home is misrepresented. Renters beware! We spent a considerable amount of money for a one week rental and we’re welcomed with a dirty interior and exterior. We spent the first three days of our trip cleaning, inside and outside, and going back and forth with the owner and manager discussing the poor state of the home. One toilet barely functioned, and had feces in it upon arrival. There were numerous non-functioning items, broken amenities, and worn out elements: one refrigerator needed to be reset and spoiled our food, the outdoor kitchen inoperable, grimey, and in serious need of repairs. The spare grill took 1.5 hours to clean, shattered window in one master bedroom, towel bars falling off walls, poor water pressure in one shower, trip hazards in the home, pool filled with debris and water turning yellow, dock filled with a jumble of broken and poorly maintained water sports equipment, broken pinball machine, pool table with three cues that were all broken, broken theatre room chairs, bugs in two bathrooms and one bedroom, broken bunk beds, front door lock not functioning for days, and assorted other issues. The manager and owner were somewhat responsive in the first few days of this ordeal. The owner promised a refund for our trouble and the state of the home. At the end of our trip I requested a reasonable partial refund for our troubles, and the owner immediately ignored my correspondence. Note, the owner and manager do not utilize the VRBO app. for communications and only like to communicate via text. This is very suspicious and I suspect they hope to keep communications off a trackable device. This home is very worn and well used. This is not a compliment. The location is good, but far overpriced, and does not deliver what is advertised. Be careful of bait and switch advertising with this home. There needs to be more honesty in the reviews of this home. The owner had lots of excuses, and did not want to take responsibility for the condition of this home. These issues didn’t occur in a short period of time. This home has been heavily used and poorly maintained over a long period of time. Unfortunately VRBO does not allow photos to be attached to reviews. I have plenty of photos documenting the poor condition of this home. Save your money, and provide yourself a better vacation experience by avoiding this home.
Stayed 7 nights in Jul 2022