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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Enjoy the outdoor pool at this Austin hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Outdoor pool
Property amenity
Reception
Executive lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Domain Northside
    ‪3 min drive‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(58 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay movies

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Austin

In Austin .Within 3 miles (5 km) of this Austin hotel, you'll find Arboretum at Great Hills Mall and Norris Conference Centers. Domain Northside and Museum of Ice Cream are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.0 mile
  • Domain Northside - 3 min drive - 2.6 miles
  • Q2 Stadium - 4 min drive - 1.9 miles
  • St. David's North Austin Medical Center - 5 min drive - 4.0 miles
  • University of Texas at Austin - 10 min drive - 7.5 miles

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Casa do Brasil - ‬5 min drive
  • ‪Taco Cabana - ‬4 min drive
  • ‪Lupe Tortilla - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Enjoy the outdoor pool at this Austin hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

How close is DoubleTree by Hilton Hotel Austin Northwest Arboretum to the airport?

DoubleTree by Hilton Hotel Austin Northwest Arboretum is 17.6 mi (21-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Austin Northwest Arboretum on Sep 5, 2025 start from $85.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Austin Northwest Arboretum, but full breakfast is offered for a fee of USD 20 per person.

Is there a casino at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 50.0 (subject to availability).

Is there free parking at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Free parking is not available at this hotel. Self parking is available for USD 15 per night.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a pool?

DoubleTree by Hilton Hotel Austin Northwest Arboretum features an outdoor pool.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Austin Northwest Arboretum to downtown Austin?

DoubleTree by Hilton Hotel Austin Northwest Arboretum is 7.7 mi away from Austin.

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 95 out of 1005 reviews
Rating 2 - Terrible. 109 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great service let down by some specifics

The lady at the front desk was excellent on checkin and check out. Two things let the stay down. The place smelled of weed in the elevator, in the entrance and even in our room. Second $4 for a bottle of water in our room!
Stayed 1 night in May 2025

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Matt

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
It was nice but only lukewarm water for showers.
Stayed 1 night in May 2025

6/10 Okay

Jessica

Traveled with family
When I attempted to look out my window it was to the inside of the property which if curtains left open anyone could be watching inside the room.
Stayed 2 nights in May 2025

2/10 Terrible

Nathaniel

Stayed 2 nights in May 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall stay at the property was sufficient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Pamme Mickelson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was an option for no stars that’s how I would have rated it. No hot water, renovation trash and mess everywhere. The AGM was so rude and disrespectful. He made a rude comment about my hearing impairment. We didn’t stay, had to get a different hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Quirino

Stayed 2 nights in Apr 2025

6/10 Okay

Debbie

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice and affordable spot and close to downtown
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is being renovated so as can be expected there was dust due to construction. The hotel is indeed in need of renovation as it is quite outdated. The room was clean and the staff was friendly and helpful. Given the circumstances, I would rate it an overall good. The snack bar is very overpriced. A small bottle of wine was $27! A small bottle of ice ta was $8.50!
Stayed 2 nights in May 2025

2/10 Terrible

Justin

Business traveler
Liked: Amenities
Will not be booking with you guys anymore I booked a room some how not on my part got booked for the next day . Guys showed up and we had to purchase a room( which we already paid for. So instead of just moving the day I had pay for another room and didn’t get my money back so there’s that
Stayed 1 night in May 2025

4/10 Poor

Carolyn

Traveled with group
Disliked: Cleanliness, property conditions & facilities

I don't think I'll be returning

This place is under renovation and it is a complete mess. A folding table in the torn up lobby is sporadically manned as the front desk. 2 times I went down to inform them of the lack of hot water in my shower and I couldn't find anyone. There were exposed wires in places, and the view from my room looked like a bunch of frat boys or a degenerate 80s rock band had trashed the place. I tried to cope by hanging out at the bar, only to find that most common liquors weren't available as, according to the bartender, "Someone keeps taking my stuff. " A broken vent in my room would rattle loudly every time the air came on in my room. I turned up the thermostat the first 2 nights so I could sleep without the annoying noise. Unfortunately, the 3rd night it was pretty hot, so I needed the air running. I couldn't sleep with the rattling noise going off every few minutes. I finally gave up trying to sleep and decided to leave early. I went to the "front desk" at 3:30 am to check out and tell them a few things. The man at the desk was busy watching a show and didn't even look up. He mumbled for me to drop the key in the box. I could forgive a lot of things, but there is the further nickle and diming of $15/day for parking, and $20 for breakfast, and the $50 deposit for "incidentals " (which I'd better get back) Seems like they could make a few concessions during the renovation.
Stayed 3 nights in Apr 2025

2/10 Terrible

Melissa, Canyon Lake

Disliked: Staff & service, amenities, property conditions & facilities
They are remodeling it’s bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great, location was great safe and quiet. Only thing is that it is going through upgrades but other than that good.
Stayed 1 night in Apr 2025

4/10 Poor

Aaron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Under construction

The hotel was under renovation. This was not indicated anywhere on the website. Our room smelled like mildew. It was in rough shape
Stayed 1 night in Apr 2025

10/10 Excellent

Adriane, Lake jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

catherine j

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Wero

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024