DoubleTree by Hilton Asheville Downtown

Property class: 4
4-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Asheville Downtown

An outdoor dining area with multiple tables and chairs, a bar area with shelves of bottles, and large windows offering a view of the landscape.
A modern interior with a spiral staircase, a fireplace, and a view of the outdoors.
A spacious dining area with high ceilings, large windows, and a view of a mountainous landscape.
A modern kitchen with a central island, bar stools, and a high ceiling with a unique light fixture.
A modern hotel with a prominent "DOUBLE TREE by Hilton" sign, featuring a large glass facade and a covered entrance area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Grove Arcade
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

1 King Mountain View

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(17 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(34 reviews)
  • Mountain view
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed (Groom)

  • Mountain view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, High Floor

9.6 out of 10
Exceptional
(18 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Asheville

City center stay.At this Downtown Asheville hotel, you'll be within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within half a mile (1 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.3 miles
  • Fired Up Creative Lounge Ashville - 4 min walk - 0.3 miles
  • Grove Arcade - 5 min walk - 0.3 miles
  • Downtown Market Asheville - 6 min walk - 0.4 miles
  • The Orange Peel - 12 min walk - 0.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪All Day Darling - ‬5 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Shakey’s - ‬4 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬7 min walk
  • ‪27 Club - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel near Harrah's Cherokee Center - Asheville
DoubleTree by Hilton Asheville Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A rooftop terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Asheville Downtown. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2015
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville

Hyatt Place Asheville/downtown Hotel

Hyatt Place Asheville/downtown Asheville

Hyatt Place Asheville/downtown

Doubletree By Hilton Asheville

Hyatt Place Asheville/Downtown

DoubleTree by Hilton Asheville Downtown Hotel

DoubleTree by Hilton Asheville Downtown Asheville

DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

How close is DoubleTree by Hilton Asheville Downtown to the airport?

DoubleTree by Hilton Asheville Downtown is 14.4 mi (18-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on Sep 22, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Asheville Downtown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Asheville Downtown.

Does DoubleTree by Hilton Asheville Downtown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Asheville Downtown, but buffet breakfast is offered for a fee of USD 18 for adults and USD 12 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Asheville Downtown?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Asheville Downtown?

Free parking is not available at this hotel. Self parking is available for USD 25 per night.

Does DoubleTree by Hilton Asheville Downtown have a pool?

DoubleTree by Hilton Asheville Downtown features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does DoubleTree by Hilton Asheville Downtown have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, al fresco dining, and light fare.

Does DoubleTree by Hilton Asheville Downtown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Asheville Downtown to downtown Asheville?

DoubleTree by Hilton Asheville Downtown is 0.3 mi away from Asheville.

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

susan e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite and professional. Always had great ideas for places to visit and eat!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and mountain view. Convenient to downtown food and shopping.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient parking. The room was spacious and had everything we needed. It was nice to be within a short walk of so many restaurants and shops.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable and clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room with a white noise machine to help alleviate the highway noise (mountain view side.) Comfy beds! A few things missing for me: no half n half in room. There was a refrigerator but no microwave. TV was cable and after years of watching streaming services, cable is absolutely horrid as it is almost nothing but commercials! Breakfast was ok. I would eat elsewhere. Front desk staff was wonderful! Always pleasant and helpful. Best part: proximity to a very walkable downtown!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Vicktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Check in and out was so easy. All staff were very nice and friendly.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
We were pretty much ignored. Not offered the water or cookies until we finally asked. Housekeeping did not stop by until the 4th day. Indoor pool was too cold to use. Location to walking downtown was very good. Mountain view was good and it is a very quiet place even though it is right there at I-240. I never got my emailed statement.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and everything was in walking distance. Ms Lynn did a great job
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Location is close to city and walkable. Great view of mountains for the room we booked.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a fantastic experience! The room was spacious and parking was incredibly easy. It was also conveniently located near the highway, which was great since we were hiking every day and had to drive to these hikes. Furthermore, the hotel was just a few minutes away from the South Slope and downtown.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was very very good and had an excellent view. The staff was extremely nice.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Coy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great but felt a bit cramped. Couch was uncomfortable. The view from the room was terrific. All the staff were awesome and helpful. Room was cleaned every day and always had fresh towels. Buffet breakfast was a bit lacking and food should have been served warmer. Eggs and potatoes were served cold. Our stay cost us less than comparable hotels in the area and overall our experience was pleasurable.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
AC in room was weirdly bouncing up and down all night. Lamp in room wouldn’t work (I could’ve called but wasn’t a big deal) Good stay good location.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Staff & service, amenities
Downtown Asheville is overrun with homeless people that accost you, if I was to go back to Asheville it would not be downtown.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location to easily walk downtown or hop on the freeway to head further out. Our room was clean, had everything we needed, and felt pretty spacious for the two of us. Just a note - our room did face the hotel across the street and if you don't have one of the shades down, you can see in their room and they can see in your room. The mattress wasn't our favorite, but that's a personal preference. Parking was generally readily available in the hotel lot ($25/day self parking) during the week, but it got pretty crowded heading into the weekend. The front desk staff was fantastic, always kind and friendly. We had a couple questions during our stay and each time, with different staff, they were super helpful and went above and beyond to take care of us. We had a week-long stay and had breakfast on-site 3 days of our stay as a quick option before heading out on adventures. It was great! Wonderful service and the food was tasty and reasonably priced. We also tried the rooftop bar for a light dinner one night and were a bit underwhelmed. The views were nice, cocktails were good, but service was slow and we didn't feel the food was worth the price. Perhaps we just caught a bad night, others seem to love it. Overall, we would stay here again if we ever return to Asheville and would recommend it as a great option for others.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Towhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by friendly staff. Rooms were clean and cozy.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff very nice
Stayed 3 nights in May 2026
Verified review

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain View extra cost gives you be next to the freeway that was disappointing
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service and staff in general we great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly front desk staff, and great location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 😊 lace to stay when you are enjoying downtown Ashville. Easy to walk to all the shops, breweries and restaurants. Staff very helpful with recommendations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julie C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holton at the front desk is amazing. We were only there for a short time so when we wanted to go to the rooftop bar it was closed for a party which was a bummer but otherwise property was clean, nicely appointed and centrally located for exploring Asheville.
Stayed 2 nights in May 2026