Residence Inn By Marriott Boston Andover

3.0 star property
3-star guestrooms with kitchens

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Photo gallery for Residence Inn By Marriott Boston Andover

View from property
Reception
Property amenity
Full-size fridge, microwave, stovetop, dishwasher
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Place, Andover Country Club
    ‪6 min drive‬
  • Place, Philips Academy
    ‪11 min drive‬
  • Place, University of Massachusetts Lowell
    ‪12 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Andover

In Andover .Within 6 miles (10 km) of this hotel, you'll find Methuen Memorial Music Hall and Lawrence Public Library. Everett Mills and Strike of 1912 Memorial are also within 6 miles (10 km).

What's nearby

  • Andover Country Club - 6 min drive - 5.1 miles
  • Merrimack College - 10 min drive - 7.8 miles
  • Philips Academy - 11 min drive - 8.2 miles
  • University of Massachusetts Lowell - 12 min drive - 7.6 miles
  • Tsongas Arena - 12 min drive - 7.8 miles

Getting around

  • Lawrence Station - 7 min drive
  • Logan International Airport (BOS) - 32 min drive

Restaurants

  • ‪Dunkin' - ‬8 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Dunkin' - ‬9 min walk
  • ‪Irish Cottage - ‬5 min drive
  • ‪Burger King - ‬5 min drive

About this property

Residence Inn By Marriott Boston Andover

3-star guestrooms with kitchens
Residence Inn By Marriott Boston Andover offers its guests a seasonal outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn By Marriott Boston Andover. Free self parking is available.

This 3-star Andover hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • 2 buildings
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Similar properties

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 20 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0000670090. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Frequently asked questions

How close is Residence Inn By Marriott Boston Andover to the airport?

Residence Inn By Marriott Boston Andover is 9.1 mi (18-min drive) away from the Lawrence, MA (LWM-Lawrence Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn By Marriott Boston Andover?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Boston Andover on Dec 3, 2025 start from $97.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn By Marriott Boston Andover have an airport shuttle?

Airport shuttle services are not available at Residence Inn By Marriott Boston Andover.

How close is Residence Inn By Marriott Boston Andover to the beach?

This hotel is 6.8 mi (13-min drive) from American Legion Beach and 10.1 mi (19-min drive) from Willow St Beach. Don't forget your sunscreen!

Does Residence Inn By Marriott Boston Andover offer free breakfast?

Residence Inn By Marriott Boston Andover offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Residence Inn By Marriott Boston Andover?

No, there is no casino at this hotel.

What time is check-in at Residence Inn By Marriott Boston Andover?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn By Marriott Boston Andover?

This hotel offers free self parking.

Does Residence Inn By Marriott Boston Andover have a pool?

Residence Inn By Marriott Boston Andover features an outdoor pool.

Does Residence Inn By Marriott Boston Andover have a spa?

There are no spa services available at this hotel.

How close is Residence Inn By Marriott Boston Andover to downtown Andover?

Residence Inn By Marriott Boston Andover is 4.5 mi away from Andover.

Reviews

Residence Inn By Marriott Boston Andover Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 708 reviews
Rating 8 - Good. 173 out of 708 reviews
Rating 6 - Okay. 89 out of 708 reviews
Rating 4 - Poor. 38 out of 708 reviews
Rating 2 - Terrible. 41 out of 708 reviews

Reviews

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The room was also nice and very clean. Plenty of parking. We enjoyed our stay.
Stayed 1 night in Oct 2025

6/10 Okay

Colleen

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff are excellent - they are kind and very accommodating - but the hotel itself is dated and a little musty, and could definitely use some updates by the Marriott family. The linens and towels were clean, my bed was reasonably comfortable, and the rooms were generous in size, but the carpets could probably use a steam cleaning and it might be a good idea to have someone take a look at the birds going into the vents outside. I had a comfortable night’s sleep, didn’t seem noisy to me, good blackout curtains in my room. There’s no place to dine at the hotel, and the only food/restaurant options are at a driving distance, something to keep in mind.
Stayed 2 nights in Aug 2025

6/10 Okay

Meghan

Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Impressive room

Every was amazing, but the mattresses are more firm than I find comfortable. I had to take the extra comforter and blanket from the closet to pad the mattress a bit to sleep. The room was huge, super clean, modern, the bathroom was huge, they even included a shower chair, which helped me A LOT. This is what I expect for the nightly rates... a softer mattress too... but my husband and teen daughter slept fine. Only 2.5 miles from the prudential center for a concert. Safe fenced and gated parking. It was amazingly quiet for how close it is to the highway and airport. Great variety for breakfast with very nice people working at breakfast. Very crowded at breakfast though, even though the seating area was quite large. We chose to get our food and go back to our room. I would definitely recommend this hotel for attending concerts and other events at the Prudential. I will highly recommend Lyfte for transportation and book ahead so you dont get swept up in the after concert excitement and pay almost as much as it is to stay one night at the hotel...
Stayed 1 night in Jul 2025

8/10 Good

Ramona

Traveled with family
Liked: Cleanliness, staff & service
The rooms were excellent, very clean and comfortable. Breakfast was good but not the best we have had. We were disappointed in the pool and the hot tub was not working. We would definitely stay there again just for the rooms as they were top notch!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All and all a good stay!

Hotel was clean and modern. Good breakfast selection front desk employees were excellent very friendly and professional. The mattresses could probably updated and replaced.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kujtim, Seymour

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel listing said they had cribs and they didn't. We had to call numerous times to check in on our request and they kept forgetting to call back, even giving an attitude on one of the responses. We had to stay up through the night to make sure our baby was secure. No effort was made to help or accommodate us.
Stayed 2 nights in Aug 2025

4/10 Poor

Diana

No too clean, and bathroom doesn’t even a shower
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 27 nights in Jul 2025

2/10 Terrible

Brianna

Traveled with group, Traveled with partner, Traveled with family
Breakfast was awful, uncomfortable beds, they messed up of rooms and there was a toothpick stuck in my floor that drove up into my foot. The pool and out side area was nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Kirsten

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was OK

Hotel was a little hard to find. Very small sign, no lighting at entrance. Room type was just what we needed as a family but not clean at all. LOTS of hair everywhere, bathroom tub and floors. Bedding for pull out sofa was dirty and stuffed back into a bag. Found a VERY large dead bug on floor near fireplace ( Actually looked like a cockroach but not certain) not enough towels in room ( only two for the family) Housekeepers did not speak enough english to get sheets.Breakfast first day was cold, even the coffee in their pots! Large family overtook the only waffle maker so you werent able to get near it. The second day was much improved Pool and hot tub are nice Was great to have a kitchenette type area to utilize Not what I expected from a Marriott. Lots of other hotels in area. For price we paid it was OK
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Residence inn

Hotel was amazing. Staff were attentive and always was there to help if needed. Suite was very spacious and comfortable
Stayed 6 nights in Jul 2025

8/10 Good

Alejandro

Business traveler
Liked: Staff & service, amenities
Good hotel but outdated. It needs TLC
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The location was beautiful! The staff and accommodations were great as well.
Stayed 5 nights in Jul 2025

6/10 Okay

Katrina, Greenville

Disliked: Property conditions & facilities
Clean rooms, friendly staff, breakfast could be better, and hot tub wasnt working, pool open hours should start earlier
Stayed 5 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudett

Stayed 5 nights in Jun 2025

4/10 Poor

Danielle

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hotel infested with cockroaches

The room was spacious, a little outdated but it was functional. The major problem that I had were the cockroaches that were infested in the entire hotel. They came out at night in the room but during the next day they could be seen crawling all over the floor and walls in the hallway by the elevator on top of the trashcan. Upon checkout, I informed the front desk and they were aware of it and we’re going to look into fixing it. I feel like this is unacceptable for any hotel let alone a Marriott, which is a national chain. To pay a decent amount of money to rent a room for one night and then have it infested with bugs is a health risk and not acceptable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonna

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Amenities
We reserve 2, 2 bedroom suites. When we arrived we were told they couldn’t find the second room. We waited 45 minutes just to be told they only Had one of the rooms and will give is a one bedroom for free. When I paid much more then that. We got to the rooms to be greeted by roaches and bedbugs. We went to tell the manager we were out of there because of the infestation. Their reply was okay then. You guys are all set. Unprofessional, filthy, and smelt horrible on top of all
Stayed 1 night in Jul 2025

8/10 Good

JOHN, Alexandria

Liked: Cleanliness, staff & service
The hotel is located in a nice office park, so it's quiet. It's an area walker-friendly. The walk is pleasant. The room is comfortable and generally clean, although we did see a tiny roach. We stayed there a few years ago, it was very nice. This time it is showing its age; apparently requires a major update. Pots and pans don't seem to complete, for example, we saw a small lid without a pot matching it. For some odd reasons, there did not seem to have exhaust fan in bathroom. Staffs are nice and quite helpful. Breakfast was good as usual. Laundry facility was good and efficient. There is one good Italian restaurant in walking distance but seat is hard to find. There is no other alternative unless we drive somewhere. Overall, it was a nice stay. If price is right, we will be happy to return.
Stayed 4 nights in Jun 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

Liked: Cleanliness, room comfort

Planned water maintenance with no notice

This hotel chose to perform planned plumbing maintenance on a pipe that fed an entire floor without any warning to the inhabitants. When you are standing in the shower soaped up and the water goes off for over a half hour, you can’t rate the customer service very well. A simple NOTICE ahead of time to the occupants could have avoided a very unsatisfactory experience at this property. The front desk didn’t even know the planned maintenance was taking place until the 3rd time I contacted them. Once it was fixed, the shower remained unusable for an hour as the hot water ran rusty. Performing maintenance on the property is not my issue….failing to notify the guest of impending impact is a big issue. Do better next time.
Stayed 5 nights in Jun 2025