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DoubleTree by Hilton Hotel Boston-Andover

4-star property
123 Old River Rd, Andover, MA 1-855-201-7819
3.9 out of 5
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See all 22 travelocity Reviews

"The hotel served its purpose in terms of location for an event we had in Andover. I did expect a Hilton property to be a little more appealing than th ... " More

By a verified traveler on Mon 04 Apr 2022

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Hotel Description

Enjoy 2 bars/lounges at this 4-star Andover hotel

In suburbs

Within 6 miles (10 km) of this Andover hotel, you'll find Lawrence Public Library and Methuen Memorial Music Hall. SMG Women's Health Lawrence and Greycourt State Park are also within 6 miles (10 km).

Renovated in 2017

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$150* Per night/room Aug 20 - Aug 21

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 KING BED 2 ROOM SUITE

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Boston-Andover ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Boston-Andover

Everyone (3) Couples (2) Family (4)
3 out of 5
The hotel served its purpose in terms of location for an event we had in Andover. I did expect a Hilton property to be a little more appealing than this hotel presented. The room had water stains and pieces chipped out of many parts of the ceiling, there was very little water pressure, the shower never got above luke warm, and the toiled took forever to flush. The hotel is just dated and needs updating. The front desk staff was nice.

Posted by , from Taunton on Apr 4, 2022

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4 out of 5
Neutral

Posted by on Oct 24, 2021

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2 out of 5
After arriving to our room I inspected the beds as I do every hotel stay. One bed was clean and the other was disgusting. It literally had rice grains in the sheets and makeup stains. I immediately asked for new sheets. We checked in at 6. We did not get sheets sent up until 10:45pm, which I had to call for again. The pool is NOTHING like the pictures they promote. Very outdated and is attached to the gym. There was men working out while kids were running around in bathing suits. It was really weird. Overall I would not come back here again. The hotel is extremely big and wayyy over crowded esp because we are still in COVID.

Posted by on Sep 5, 2021

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5 out of 5
The property was in very good condition,considering the weather, "All the rain". The room was very comfortable,however due to the Covid problem the rooms could have been cleaner,however we would stay there again. Thank You.

Posted by on Jul 26, 2021

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4 out of 5
Tucked away from everything

Posted by on Jul 24, 2021

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1 out of 5
Wasnt given the correct room and there was no dinner or breakfast services

Posted by on Jun 15, 2021

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2 out of 5
The actual property was clean and it would have been a lovely stay if it was based on that alone. We paid and booked online, so check-in was simply an ID and credit card check. Too simple in fact. The front desk woman didn't say or do anything aside from put a room key on the counter and say "room..." We were excited to take a swim and relax in the hot tub but they were both swarming with approximately two dozen children and parents (loud and obnoxious). We retreated to our room to relax in the comfy King size bed. So much for falling asleep as there is apparently no quiet time. the outdoor fire pit and tables are in the center of the hotel and it was ongoing passed 1:00am (loud music, pungent weed odor, hollering and laughter). In summary, if you're looking for an expensive night life with strangers, this is perfect. If you want to get away to relax from children and or have a mini vacation, look elsewhere!

Posted by on Jun 13, 2021

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5 out of 5

Posted by on Feb 3, 2020

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5 out of 5

Great little getaway

We stayed for one night mid-week, and it was perfect. Room was spacious and clean, and the staff were very nice. We used the pool which was also very clean. The pool door was jammed from the outside and it did take two calls and a visit from facilities to get it opened up (a mystery as though it does not receive much use?) Dinner at the hotel restaurant was pricey but they had many options including a bar menu with sandwiches and pizza offerings. Food was pretty good, and the wait staff were friendly!

Posted by , from MA on Aug 28, 2015

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Comment from Hotel Management

Aug 30, 2015 by Steve G. - General Manager

Thank you for taking the time to review the Wyndham Boston-Andover. It is always great to hear about a perfect stay. The staff hopes to welcome you back during your next visit to Andover.

3 out of 5

Close but no cigar

The linens are of the highest quality the bed is extremely comfortable, the bathroom is very clean, all of the carpeting in the room is also very clean. My only gripe is that in the description of the room that I paid for it clearly stated that there was a deep soaking tub, this was an absolute lie. Their version of a deep soaking tub was your standard shower bathtub combination that only a small child would consider a deep soaking tub. Being that I have been excessively stressed out at work lately I took this mini vacation as time for me to relax and pamper myself, unfortunately I was not able to take a bath in this tiny excuse for a tub. If the room were described as simply a king bedroom with shower/tub combination they would be getting 4 stars. But misrepresentation is unacceptable, especially from a hotel.also the breakfast buffet is 16$ per person and includes and omlette/waffle bar,superb.

Posted by , from lynn ma on Jul 27, 2015

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About the DoubleTree by Hilton Hotel Boston-Andover

Location 123 Old River Rd, Andover, MA 01810

Property Features

DoubleTree by Hilton Hotel Boston-Andover offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 7588 square feet (705 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Boston-Andover. Self parking is free. A complete renovation of DoubleTree by Hilton Hotel Boston-Andover was completed in January 2017. This 4-star Andover hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 7588 sq ft of conference space
  • 705 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lawrence Station (5.8 km / 3.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Hotel Boston-Andover offers 293 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations are furnished with unspecified sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:30 AM.

189 Prime - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Character's Sports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open select days.

Lobby Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005530090

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005530090. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - C0005530090
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 12 and USD 20 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andover Boston
  • Andover Wyndham
  • Boston Andover
  • Boston Andover Wyndham
  • Boston Wyndham Andover
  • Wyndham Andover
  • Wyndham Andover Boston
  • DoubleTree Hilton Hotel Boston-Andover
  • Wyndham Boston Hotel Andover
  • Wyndham Boston Andover Hotel
  • Wyndham Andover Hotel Andover
  • DoubleTree Hilton Boston-Andover
  • DoubleTree by Hilton Hotel Boston-Andover Hotel
  • DoubleTree by Hilton Hotel Boston-Andover Andover
  • DoubleTree by Hilton Hotel Boston-Andover Hotel Andover

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.