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Hotel Emporio Acapulco

Property class: 3.5
Family-friendly beachfront hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

A swimming pool with a water slide, surrounded by palm trees and lounge chairs.
A balcony with two chairs and a table, overlooking a beach and the sea.
An outdoor dining area with tables and chairs, string lights, and a view of the ocean at sunset.
A modern lobby with a glass elevator, a reception desk, and a large potted plant.
A beach resort with a swimming pool, beach umbrellas, and palm trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪1 min walk‬
  • Place, Diana Galleries Mall
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪2 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪55 min drive‬

Room options

View all photos for Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Privilege Club King Ocean View

A hotel room with a bed, a television, a desk with a lamp, a phone, and a view of the ocean.

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Ocean View

A hotel room with two beds, a television, a desk, and a view of the sea.

Superior Double Ocean View

8.0 out of 10
Very good
(121 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Privilege Club Doble Ocean View

A hotel room with two beds, a television, a desk, and a view of the sea.

Suite Privilege Club Doble Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

A hotel room with a bed, a television, a desk with a lamp, a phone, and a view of the ocean.

Superior King Ocean View

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 2 Double Beds Ocean View

A hotel room with two beds, a desk, a dresser, a television, and a balcony with a view of the ocean.

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Ocean View

A hotel room with two beds, a television, a desk, and a view of the sea.

Standard Double Ocean View

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

A hotel room with a bed, a television, a desk with a lamp, a phone, and a view of the ocean.

Standard King Ocean View

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Queen with ocean view

A hotel room with a bed, a nightstand, a lamp, a desk with a phone, and a view of the ocean through a balcony.

Superior Queen with ocean view

8.4 out of 10
Very good
(58 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Acapulco

On the beach.With a stay at this Costera Acapulco hotel, you'll be steps from Diana the Huntress and Diana Galleries Mall. Playa El Morro and Condesa Beach are also within half a mile (1 km).

What's nearby

  • Diana the Huntress - 1 min walk - 0.1 miles
  • Diana Galleries Mall - 2 min walk - 0.1 miles
  • Condesa Beach - 2 min walk - 0.1 miles
  • Playa El Morro - 2 min walk - 0.1 miles
  • Parque Papagayo - 19 min walk - 1.0 mile

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Sanborns Café - ‬8 min walk
  • ‪Lobby Bar Fiesta Americana Acapulco - ‬10 min walk
  • ‪La Casa de los Abuelos Galerias Diana - ‬3 min walk
  • ‪Helados Santa Clara - ‬5 min walk
  • ‪La Crespolina Fiesta Americana Acapulco - ‬9 min walk

About this property

Hotel Emporio Acapulco

Family-friendly beachfront hotel with 3 outdoor pools
Simply walk outside to feel the sun on your face at the sand beach. At Hotel Emporio Acapulco you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a fitness center, and a garden. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Similar properties

A serene beach scene with palm trees, a clear sky, and a calm pool reflecting the sunset.
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  • Pool
  • Hot tub
  • All inclusive available
  • Kids pool
3.6 out of 5, Good, 1,019 reviews
$97 nightly
The price is $117
Sep 10 - Sep 11
Total with taxes and fees
Krystal Beach Acapulco

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

How close is Hotel Emporio Acapulco to the airport?

Hotel Emporio Acapulco is 11.8 mi (29-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Sep 7, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emporio Acapulco have an airport shuttle?

Hotel Emporio Acapulco offers a shuttle from the hotel to the airport 24 hours a day, for a charge of MXN 380 per vehicle.

How close is Hotel Emporio Acapulco to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hotel Emporio Acapulco offer free breakfast?

Free breakfast isn’t offered at Hotel Emporio Acapulco, but buffet breakfast is offered for a fee of between MXN 340 and 355 for adults, MXN 165 and 180 for children. It's available every day from 8:00 AM to 12:30 PM.

Is there a casino at Hotel Emporio Acapulco?

No, there is no casino at this hotel.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Emporio Acapulco?

Free parking is not available at this hotel. Self parking is available for MXN 220 per night, and valet parking for MXN 220 per night.

Does Hotel Emporio Acapulco have a pool?

Hotel Emporio Acapulco features 3 outdoor pools and a children's pool.

Does Hotel Emporio Acapulco have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Emporio Acapulco have a spa?

Yes, this hotel has a spa.

How close is Hotel Emporio Acapulco to downtown Acapulco?

Hotel Emporio Acapulco is 2 mi away from Acapulco.

Hotel Emporio Acapulco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1021 out of 1786 reviews
Rating 8 - Good. 402 out of 1786 reviews
Rating 6 - Okay. 195 out of 1786 reviews
Rating 4 - Poor. 78 out of 1786 reviews
Rating 2 - Terrible. 90 out of 1786 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great , staff so kind and helpful.beach view is awesome.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have stayed there are three times now. We absolutely love the hotel and will always stay there when we visit Acapulco.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there three times now. And never been disappointed 100% always will go back there when we visit Acapulco.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Yesenia

Perfect hotel location. Access to beach from hotel with exclusive villas to rent.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Rosamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they have an adult pool area only
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Close to restaurant and market place.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

irma

Awesome hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
The Whole stay was very Good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Elauterio

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, wonderful staff. Can’t wait to stay again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente ,,
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
In general this is a really good hotel but there are some things they could improve: 1. They can use plastic cards for the towels instead of a piece of paper that easily gets wet. 2. The food at the restaurant can improve by providing vegano food and some options for diabetic people. 3. The hotel provides entertainment for children only during weekends, they should also have something for young adults such as as pool volleyball or games like bingo. 4.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Was excellent!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay in Emporio!! Check in was great, the room was clean and spacious, breathtaking views, but the best part is all it’s employees, especially Zacarías, great service in the restaurant at breakfast!!!
Balcón
Vista del cuarto
Área infantil en alberca
Entretenimiento en albercas
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Beautiful (Floor 11), Staff was very kind. Beautiful place. Amazing View.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Marcelino

Liked: Cleanliness, amenities, property conditions & facilities
Of course, the room was spotless at all times with everything we needed, and the staff were extremely friendly and courteous.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was okay for what I paid. The lobby bar was boarding.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place ,I like the buffet but if your trying to save a bit of money go across the street as soon as you walk into the mall on the right side there is restaurant that sells breakfast lunch and dinner , also the Italian restaurant next to it is amazing , I recommend the lasagna or the seafood pasta
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes we were on the top floor with an amazing view of the ocean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities
extremely friendly staff...location and view were great!...wouldve given 5 stars but valet parking only and traffic around the area sucks!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gina Lucille

Everything was awesome
Stayed 6 nights in Jan 2026

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