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5.0 out of 5

"i have traveled all over the world and these is one of my top 5 hotels....Luxury, privacy, great food and an overall great experience !!! " More

By cabj on Wed 05 Sep 2012

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Hotel Description

Family-friendly 5-star hotel with 2 outdoor pools

Oceanside stay

You'll find Majahua Beach and Playa Hermosa within 3 miles (5 km) of this hotel. Arena GNP Seguros and El Revolcadero are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Bay-View Pool Villa - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hillside Pool Villa - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Two-Bedroom Pool Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Front Spa Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bay-View Pool Villa - Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Banyan Tree Cabo Marques ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Banyan Tree Cabo Marques

5 out of 5

great welcome from the airport arrival to the front desk....

Pros: Free Internet
Cons: Nothing close
i have traveled all over the world and these is one of my top 5 hotels....Luxury, privacy, great food and an overall great experience !!!

Posted by on Sep 5, 2012

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Comment from Hotel Management

May 8, 2015 by Jose Portocarrero

Dear Valued Guest, We wish to thank you for taking the time to describe our facilities with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I look forward to welcoming you back to Banyan Tree Cabo Marques soon. With my best regards, Jose Portocarrero General Manager Banyan Tree Cabo Marqués

Renovations + Closures

This property is closed from October 30 2023 to December 31 2023 (dates subject to change).

Property Features

Banyan Tree Cabo Marques offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 1098 square feet (102 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Banyan Tree Cabo Marques. Free self parking and valet parking are available. This 5-star Acapulco hotel is smoke free.

  • 45 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1098 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Banyan Tree Cabo Marques offers 45 accommodations, which are accessible via exterior corridors and feature private pools and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private pool
  • Private balcony or patio
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Children's robes

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.

Las Rocas Grill and Bar - Overlooking the ocean, this seafood restaurant serves lunch only.

Saffron - Overlooking the ocean, this theme restaurant specializes in Thai cuisine and serves dinner only. Open daily.

La Nao - Overlooking the garden, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Las Vistas Bar and Lounge - Onsite lobby lounge. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Banyan Tree Spa has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 45–60 for adults, and USD 30–50 for children
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banyan Tree Cabo
  • Banyan Tree Cabo Hotel
  • Banyan Tree Cabo Hotel Marques
  • Banyan Tree Cabo Marques
  • Banyan Tree Marques
  • Cabo Marques
  • Banyan Tree Cabo Marques Hotel Acapulco
  • Banyan Tree Cabo Marques Hotel
  • Banyan Tree Cabo Marques Acapulco
  • Banyan Tree Cabo ques Hotel
  • Banyan Tree Cabo Marques Hotel
  • Banyan Tree Cabo Marques Acapulco
  • Banyan Tree Cabo Marques Hotel Acapulco

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.