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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property
3-star hotel near Diana the Huntress

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Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

3 outdoor pools, sun loungers
Reception hall
Lobby sitting area
Reception hall
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670
  • Place, Condesa Beach
    ‪5 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Parque Papagayo
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Room Standard with Pool View

In-room safe, bed sheets

Room Standard with Pool View

  • 387 sq ft
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with a bathroom, a bed, and a nightstand.

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4

View all photos for Economy Room, 2 Double Beds

A room with two beds, a small table, and a chair.

Economy Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

A room with two beds, a small table, and a chair.

Economy Room, 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Balcony

A room with two beds, a round table, and a chair.

Standard Room, 2 Double Beds, Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Acapulco

Costera Acapulco stay.Within a 15-minute walk of this Costera Acapulco hotel, you'll find Diana the Huntress and Papagayo Beach. Plaza Bahia and Condesa Beach are also within half a mile (1 km).

What's nearby

  • Diana Galleries Mall - 5 min walk - 0.3 miles
  • Condesa Beach - 5 min walk - 0.3 miles
  • Diana the Huntress - 8 min walk - 0.5 miles
  • Parque Papagayo - 10 min walk - 0.6 miles
  • Papagayo Beach - 14 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Sanborns Café - ‬2 min walk
  • ‪Helados Santa Clara - ‬3 min walk
  • ‪Hotel Club del Sol - ‬1 min walk
  • ‪Mercado El Pueblito - ‬2 min walk
  • ‪Barra Vieja 520 - ‬2 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

3-star hotel near Diana the Huntress
Some rates at Hotel Club del Sol Acapulco by NG Hoteles are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Club del Sol Acapulco by NG Hoteles offers its guests 3 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Club del Sol Acapulco by NG Hoteles. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

  • 200 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Club del Sol Acapulco by NG Hoteles offers 200 accommodations with safes and ceiling fans. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (MXN 100 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 3 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children
  • Uncovered self parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

How close is Hotel Club del Sol Acapulco by NG Hoteles to the airport?

Hotel Club del Sol Acapulco by NG Hoteles is 13.6 mi (35-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Hotel Club del Sol Acapulco by NG Hoteles have an airport shuttle?

Airport shuttle services are not available at Hotel Club del Sol Acapulco by NG Hoteles.

How close is Hotel Club del Sol Acapulco by NG Hoteles to the beach?

This hotel is a short 14-minute walk from Papagayo Beach and 5-minute walk from Condesa Beach. Don't forget your sunscreen!

Does Hotel Club del Sol Acapulco by NG Hoteles offer free breakfast?

Free breakfast isn’t provided at Hotel Club del Sol Acapulco by NG Hoteles, but cooked-to-order breakfast is offered for a fee of MXN 200 for adults and MXN 100 for children. It's available every day from 8:30 AM to 11:30 AM.

Is there a casino at Hotel Club del Sol Acapulco by NG Hoteles?

No, there is no casino at this hotel.

What time is check-in at Hotel Club del Sol Acapulco by NG Hoteles?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs MXN 300 (subject to availability).

Is there free parking at Hotel Club del Sol Acapulco by NG Hoteles?

Free parking is not available at this hotel. Self parking is available for MXN 100 per day.

Does Hotel Club del Sol Acapulco by NG Hoteles have a pool?

Hotel Club del Sol Acapulco by NG Hoteles features 3 outdoor pools.

Does Hotel Club del Sol Acapulco by NG Hoteles have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Club del Sol Acapulco by NG Hoteles have a spa?

There are no spa services available at this hotel.

How close is Hotel Club del Sol Acapulco by NG Hoteles to downtown Acapulco?

Hotel Club del Sol Acapulco by NG Hoteles is 1.8 mi away from Acapulco.

Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 144 out of 779 reviews
Rating 8 - Good. 166 out of 779 reviews
Rating 6 - Okay. 150 out of 779 reviews
Rating 4 - Poor. 133 out of 779 reviews
Rating 2 - Terrible. 186 out of 779 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities
Clean Room, Excellent Staff, Clean Pools. Even this Hotel is still being re-constructed from OTIS HURRICANE, Staff is very kind. Rooms not 5 stars but very clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que sea petfriendly
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

José Baudelio

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Edgar

Liked: Staff & service
No
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Felipe

-
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Poor room cleanness, mold on restroom, balcón door was inoperable, bubble gum on elevators’ walls. Staff was friendly enough to find me another rooms (I booked 2 rooms), the same night I arrived. I’ve ti leave early die ti the fact that AC was. Not cooling enough. I’m positive Expedia will do better homework next time, before listing facilities that represent them better.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Amenities
That propety was ok
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness
Disliked: Amenities
.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Francisco

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Place was good overall , they do need to work on floor tile and AC’s are bad. I couldn’t sleep all night due to it. I notify front desk but I was ignored.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed stay

The entire hotel was pretty rundown, hallways had water dripping from the ceiling. It might have been nice at one time, but not anymore Staff was nice.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Hal

Disliked: Cleanliness, staff & service, amenities
Horrible disgusting room. No toilet seat. Shower curtain looked like it was from a horror film. A chunk of counter was missing showing concrete, Elevators were broken too. I left. Staff were horrible and Hotel.com left us stranded. Stay away from this hotel and if you expect to be protected by this platform forget that too
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Adrián

Liked: Cleanliness, amenities
Yy
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

William

Liked: Amenities, property conditions & facilities
I understand the hotel is recovering from the hurricane…for that, I expected to tolerate the poor condition of the hotel. The staff however were some of the worst. Our room was not ready until 4:30. Dozens of people left waiting for rooms and staff didn’t even apologize. We asked for a 1.5 hour late check out and we were laughed at.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Emmanuel González

Disliked: Cleanliness, amenities, property conditions & facilities
When going for check in the staff was unpleasant and the wait time was very long. The room was neglected. Bed sheets were very dirty. In the shower, previous visitors left their used soap and were never removed by the staff when preparing the room. There were more than two soaps on the shower wall. I slept without covering because the bed sheets were stained and smelled really bad.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

sandy

Disliked: Cleanliness, amenities, property conditions & facilities
Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
I feel ripped off , I couldn’t stay a this hotel , I feel that the photos online were deceiving. Reality was that this hotel was not what was shown in the pictures, the hotel was literally falling apart, the rooms had broken windows, no covers on the beds, total unsanitary and neglected premises. I tried getting a refund but was told by staff that there was nothing they could do. I want a refund, ended un getting a different hotel. All 5 rooms that I got were dirty , had ripped towels and broken windows, this property should not be listed on Expedia.
Broken windows
Broken windows
Dirty showers
Stucture damage
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Victor Hugo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado no funciona, las sabanas, toallas y todo sucio, en deplorables condiciones. El hotel en general esta en abandono, no le dan mantenimiento. Solo funciona 1elevador y también esta en pesimas condiciones. El restaurante si se le puede llamar así esta horrible, el buffet consta de huevos y frijoles como lo unico comestible. Te dan vasos desechables que ya han sido reutilizados en varias ocasiones. En general no refresaria jamas. Cero recomendable. La habitación qué nos toco tenia balcon y no existía un barandal para brindar seguridad. No entiendo como protección civil no lo clausura.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Disliked: Amenities
Muy bien ubicado y el costo es accesible así como la atención fue buena. estuve en temporada baja aunque era fecha del abierto de tenis. vuelvo a regresar
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Erika

Disliked: Cleanliness, amenities, property conditions & facilities
Todo al rededor están muy cerca, sin embargo, las instalaciones se están cayendo, pasillos, puertas, cortinas rotas, abren los dormitorios, se fue la luz, no quieren reembolsar, un mundo de cosas negativas en ese lugar, lo único salvable fue su personal, de ahí en fuera todo mal.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO VENGAN A ESTE HOTEL.. No está como en las fotos que exhiben, esas son como del 2010. La habitación en pésimas condiciones, no funciona el aire acondicionado, no hay wifi solo en el lobby, hay cucarachos en los cuartos, humedad y hongos en las ventilas del aire que no funciona, no sale agua del lavabo, la regadera llena de hongos supongo desde antes del Otis y además los de mantenimiento solo dicen "pues que quiere que haga?" Me cambiaron de habitación y estaba igual..El elevador solo funciona 1 y está de terror sube y baja y queda desfasado del nivel del piso, cae de golpe y está super apestoso y con hongos. la alberca anuncian 3 y solo funciona 1 con agua toda puerca... la tv sin control y era una de los 90's solo se veía 1 canal todo borroso...la.verdad super decepcionados y engañados.. además no te regresan tu dinero.. NO Vayan a tirar.su dinero ahí. Pondré fotos.
El único canal que se.ve y.sin control
La.bonita regadera llena de.hongos y enfermedades
Rejilla del.aire que no jala, hace ruido, sale.aire caliente y llena de hongos
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Oscar Enrique

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La propiedad terrible el elevador se atoraba a cada rato muy viejo no prendía el ventilador ni la pantalla el aire condicionado no enfriaba mucho la puerta para salir al balcón es provisional de madera vieja la mesa que ponen toda chueca de mi parte no volveré a ese hotel
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiendas cerca si
Stayed 2 nights in Apr 2026

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