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Aparthotel

Gran Palma

2.5 star property
Aparthotel perfectly located for exploring Playa Diamante

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Photo gallery for Gran Palma

A swimming pool with a clear blue water feature, surrounded by lounge chairs and umbrellas, set against a backdrop of palm trees and a clear sky.
A modern building with multiple balconies overlooking a swimming pool area.
A modern kitchen with a central island, a ceiling fan, and a dining area with a sofa and cushions.
A pathway with a wooden pergola overhead, surrounded by lush tropical plants and a clear view of a car in the distance.
The entrance to Gran Palma with a pathway leading to the building, surrounded by lush greenery.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
251 Charrita, Acapulco, Gro., 39897
  • Place, Boulevard de las Naciones
    ‪7 min walk‬
  • Place, La Isla Shopping Village
    ‪15 min walk‬
  • Place, Forum de Mundo Imperial
    ‪7 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Deluxe Double or Twin Room, Non Smoking, Air conditioning

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Suite, Non Smoking, Pool View

A room with two beds, a wooden headboard, a nightstand with a lamp, and a wall-mounted air conditioner.

Comfort Suite, Non Smoking, Pool View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony, Pool View

A bedroom with a bed, a nightstand, a chair, and a window with curtains.

Suite, Balcony, Pool View

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, Balcony, Pool View

A modern hotel with a rooftop pool, glass railings, and a view of the surrounding area.

Apartment, Balcony, Pool View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite, Pool View

A modern building entrance with a glass door, a small outdoor seating area with a table and chairs, and a potted plant.

Executive Suite, Pool View

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, Balcony, Pool View

A modern building with multiple balconies overlooking a swimming pool area.

Deluxe Villa, Balcony, Pool View

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room

A living room with a glass-top dining table, wicker furniture, a flat-screen TV, and a ceiling fan.

Comfort Double Room

  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Large Twin Bed and 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Suite

A hotel room with two beds, a ceiling fan, a painting on the wall, and a small bedside table.

Business Suite

  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Acapulco

Playa Diamante stay.Within a 15-minute walk of this Playa Diamante aparthotel, you'll find Boulevard de las Naciones and La Isla Shopping Village. Plaza Isla Diamante and Forum de Mundo Imperial are also within 2 miles (3 km).
View more Aparthotels in AcapulcoOpens in a new window

What's nearby

  • Boulevard de las Naciones - 7 min walk - 0.4 miles
  • La Isla Shopping Village - 15 min walk - 0.8 miles
  • Plaza Isla Diamante - 15 min walk - 0.8 miles
  • Forum de Mundo Imperial - 7 min drive - 1.0 mile
  • La Quebrada Cliffs - 47 min drive - 27.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive

Restaurants

  • ‪Rino’s Casa Napoli - ‬17 min walk
  • ‪Coco CafĂ© - ‬17 min walk
  • ‪Shu - ‬17 min walk
  • ‪El Amigo Miguel Diamante - ‬17 min walk
  • ‪Omakase - ‬18 min walk

About this property

Gran Palma

Aparthotel perfectly located for exploring Playa Diamante
Gran Palma offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at Gran Palma. The aparthotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this Acapulco aparthotel.

  • 23 guestrooms or units
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Gran Palma offers 23 accommodations. Each accommodation is individually furnished and decorated. This Acapulco aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered on request and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

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Property amenities

Pool/Spa

  • Hot stone massages
  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children's pool
  • Crib: MXN 300 per day

Dining

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 150 to 250 for adults and MXN 100 to 180 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: MXN 350 per pet per night
  • Service animals exempt from fees
  • Deposit: MXN 600 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 300.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

How close is Gran Palma to the airport?

Gran Palma is 2.3 mi (4-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Gran Palma have an airport shuttle?

Airport shuttle services are not available at Gran Palma.

How close is Gran Palma to the beach?

This aparthotel is 14.2 mi (40-min drive) from Papagayo Beach and 2.5 mi (4-min drive) from Barra Vieja Beach. Don't forget your sunscreen!

Does Gran Palma offer free breakfast?

Free breakfast isn’t offered at Gran Palma, but local cuisine breakfast is offered for a fee of between MXN 150 and 250 for adults, MXN 100 and 180 for children. It's available every day from 8:30 AM to 1:00 PM.

Is there a casino at Gran Palma?

No, there is no casino at this aparthotel.

What time is check-in at Gran Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Gran Palma?

This aparthotel offers free self parking.

Does Gran Palma have a pool?

Gran Palma features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Gran Palma have a spa?

This aparthotel doesn't have a spa, but it does offer sports massages.

How close is Gran Palma to downtown Acapulco?

Gran Palma is 0.5 mi away from Diamante.

Gran Palma Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

noe

Disliked: Check-in, communication, listing accuracy
El agua de la regadera salió negra, no hay canales de televisión, la chapa de la entrada principal no es segura, el aire no enfría y para llegar a la propiedad es muy complicado, llegué de noche y se me hizo inseguro.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

eduardo

Liked: Amenities, communication
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Stayed 2 nights in Apr 2026

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