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Hotel Emporio Acapulco

3.5 star property
Family-friendly beachfront hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor wedding area
Private beach, beach cabanas
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Parking available

Explore the area

View in a map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪1 min walk‬
  • Place, Diana Galleries Mall
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪2 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪23 min drive‬

Room options

View all photos for Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard with Sea View

  • 322 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe with Sea View

  • 376 sq ft
  • Sleeps 3

View all photos for Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard with Sea View

  • 322 sq ft
  • Sleeps 4

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)
  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior with Sea View

  • 322 sq ft
  • Sleeps 4

View all photos for Superior Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Ocean View

7.8 out of 10
Good
(91 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Privilege Club Doble Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Ocean View

8.0 out of 10
Very good
(14 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Room Deluxe with Sea View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • 322 sq ft
  • Sleeps 4

View all photos for Double Room Standard with Sea View

In-room safe, desk, blackout drapes, iron/ironing board

Double Room Standard with Sea View

  • 322 sq ft
  • Sleeps 4

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen with ocean view

8.0 out of 10
Very good
(47 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Acapulco

On the beach.With a stay at this Costera Acapulco hotel, you'll be steps from Diana the Huntress and Diana Galleries Mall. Playa El Morro and Condesa Beach are also within half a mile (1 km).

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 miles
  • Diana Galleries Mall - 2 min walk - 0.1 miles
  • Condesa Beach - 2 min walk - 0.1 miles
  • Playa El Morro - 2 min walk - 0.1 miles
  • Parque Papagayo - 19 min walk - 1.0 mile

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪La Casa de los Abuelos Galerias Diana - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Fisher's Acapulco - ‬2 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Italianni's - ‬1 min walk

About this property

Hotel Emporio Acapulco

Family-friendly beachfront hotel with 3 outdoor pools
Simply walk outside to feel the sun on your face at the sand beach. At Hotel Emporio Acapulco you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a children's pool, a fitness center, and a garden. Parking is available for a fee.

This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

How close is Hotel Emporio Acapulco to the airport?

Hotel Emporio Acapulco is 11.8 mi (29-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Dec 8, 2025 start from $101.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emporio Acapulco have an airport shuttle?

Hotel Emporio Acapulco offers a shuttle from the hotel to the airport 24 hours a day, for a charge of MXN 380 per vehicle.

How close is Hotel Emporio Acapulco to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hotel Emporio Acapulco offer free breakfast?

Free breakfast isn’t offered at Hotel Emporio Acapulco, but buffet breakfast is offered for a fee of between MXN 340 and 355 for adults, MXN 165 and 180 for children. It's available every day from 8:00 AM to 12:30 PM.

Is there a casino at Hotel Emporio Acapulco?

No, there is no casino at this hotel.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Emporio Acapulco?

Free parking is not available at this hotel. Self parking is available for MXN 220 per night, and valet parking for MXN 220 per night.

Does Hotel Emporio Acapulco have a pool?

Hotel Emporio Acapulco features 3 outdoor pools and a children's pool.

Does Hotel Emporio Acapulco have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Emporio Acapulco have a spa?

Yes, this hotel has a spa.

How close is Hotel Emporio Acapulco to downtown Acapulco?

Hotel Emporio Acapulco is 2 mi away from Acapulco.

Reviews

Hotel Emporio Acapulco Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 801 out of 1527 reviews
Rating 8 - Good. 370 out of 1527 reviews
Rating 6 - Okay. 183 out of 1527 reviews
Rating 4 - Poor. 82 out of 1527 reviews
Rating 2 - Terrible. 91 out of 1527 reviews

Reviews

6/10 Okay

Vanessa

Liked: Staff & service
The staff and security and all the workers were extremely attentive
Stayed 4 nights in Aug 2025

10/10 Excellent

Florentino, San Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I really like about the property is the people that work there. They were really nice and attentive. The cleaning lady was amazing! We would go to the beach and pool and bring all kinds of sand and wet towels back to the room, and she managed to have it spot on clean every day. The pool was great, I think it's a bit outdated, needs some general upgrades, but my 5 yr old son loved it. The breakfast buffet was also really good, specially for the price. There is also a Tarascos Taco place about two blocks away, and that was our dinner spot. The tacos were really good. Love this place and would love to come back soon.
Stayed 6 nights in Aug 2025

10/10 Excellent

Laura Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay right in the center of everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcos

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the SPA are phenomenal. The SPA is a main reason for my stay at Emporio. All hotel staff are friendly and warm towards me during my stay.
Stayed 28 nights in Jul 2025

10/10 Excellent

Marcos

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA at the property was more than excellent. The SPA is one of the main reasons for my stay at Emporio because of the phenomenal staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Hermilo, West Grove

Stayed 1 night in Aug 2025

10/10 Excellent

Aina

Stayed 3 nights in Aug 2025

10/10 Excellent

diego

Stayed 1 night in Aug 2025

10/10 Excellent

ANTONIO

Stayed 1 night in Aug 2025

10/10 Excellent

VICTOR MANUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautyfull
Stayed 9 nights in Aug 2025

6/10 Okay

Ayari

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro, Windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport acceso
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente customer service
Stayed 4 nights in Aug 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry helpfull and property was clean, alot of work and renovation was going on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in the middle of restaurants and stores. Walkable to any place, and the beach was also walking distance. And the views were amazing! The rooms are a little outdated. But everything was clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Valeria

Stayed 1 night in Aug 2025

10/10 Excellent

Lynette

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, facilities, and excellent and helpful people in our service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Stayed 4 nights in Jul 2025

4/10 Poor

CINTHYA

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta fue la segunda vez que me quede en este hotel, la primera excelente, esta segunda terrible, 2 veces en la mañana no habia agua, se descompuso el aire acondicionado y se fue la luz varias veces me voy muy decepcionada de este hotel la verdad esperaba mas del hotel
Stayed 7 nights in Jul 2025

8/10 Good

Sofia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and lovely staff. I would just be more attentive to details on rooms , some stuff is old and can look like dirty but just need some care. Apart from that I would highly recommend to stay here
Stayed 2 nights in Jul 2025

6/10 Okay

Dowell

Traveled with family
Liked: Staff & service, amenities
Check in Process very delay not happy with the service
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, amenities
+ Good location and good sea views from balcony. - Was not told about parking fees (200 MX a day) and was put on a floor where there was building work on the floor above so constant banging and drilling. Needs better communication from staff and overall expensive for what you get.
Stayed 3 nights in Jul 2025