Explore top 2026 5 Star Hotels in Zihuatanejo

"There are many nice aspects of this old hotel -- built in the 50s and 60s on a high cliff 240 stone steps above Playa La Ropa (best beach in the area). Let me say I am an American and this place caters to mostly Mexicans. I did have a great stay, but there are rough spots that people should know about and some that management could fix. First there is zero 'room guide' that would assist those unfamiliar with such things as the AC (that has ~ 6 modes, only 2 of which cool the room). Cable TV (0 streaming -- the wifi was not functional in our room (Room number in high 40s) was difficult to manage - major networks had Spanish overdubs only -- dont come for the TV... ALL of the food service is VERY SLOW. The breakfast guys do ok -- AND you have the cool morning breezes and spectacular view while you wait. The beach snack bar service was SUPER BAD -- very very slow. The Hotel sells Day Passes to non-guests for 400 pesos and they get full credit towards buying food and drinks (so if they order 400 pesos worth of stuff its 'included' -- and the staff cant keep up with the orders... it seems. We ordered a shrimp cocktail (awesome) and a few drinks and it took at least 30 minutes to arrive and that only after we left our chair area and bugged them about our order at the bar there (this is all stuff that should be premade and super easy to serve.. ? wtx) Anyway, the beach is great,calm, sandy ! BYO there. Grounds are a beautiful jungle with birds etc."

"😊"

"Clean room, great pools and easy access to the beach. "

"Beach view great, yes the rooms are clean, staff very nice, the food was excellent 👍"

"Clean room frendly staff"

"This property is a gem! It’s on a very quiet beach with amazing food and service. Juan and Eddy particularly stood out as top notch servers. The rooms are huge, also quiet, very clean, and we will return! "