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4.8 out of 5

"I wanted so badly to give the place 5 stars because it is a wonderful hotel, but there's a design flaw in the rooms that I just can't overlook. The d ... " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

4-star beachfront resort near La Ropa Beach

On the beach

At this Playa La Ropa resort, you'll be within a 5-minute walk of Zihuatanejo Bay and La Ropa Beach. Municipal Market and Archaeological Museum of the Great Coast are also within 2 miles (3 km).

Poolside dining

This smoke-free resort features 2 restaurants, 2 outdoor pools, and a gym. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Families will appreciate the children's pool and onsite laundry facilities.

Free WiFi, kitchenettes

The 73 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and TVs with satellite channels. Balconies or patios, coffee/tea makers, and free local calls are also available.

Standard Studio Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$160* Per night/room Dec 5 - Dec 6

Standard Villa, 1 Bedroom, Non Smoking (2 Bath)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Villa, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Villa, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Villa, 1 Bedroom, Non Smoking, Ocean View (Two Bath)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embarc Zihuatanejo ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embarc Zihuatanejo

Everyone (1) Couples (1) Family (3)
4 out of 5
I wanted so badly to give the place 5 stars because it is a wonderful hotel, but there's a design flaw in the rooms that I just can't overlook. The doors to the balcony are basically solid wood, and they are either open or closed. So you're either completely shut in with only artificial light to see by, or you're completely exposed to all of the heat, noise and bugs coming in from the outside. Be aware that there are no elevators in the hotel. That wasn't a problem for me, I love the exercise, but for others it might be a showstopper. The hotel has a restaurant that's just okay - I expected a little better from a hotel that I'd rate 5 stars. But the nitpicking ends there. My room was HUGE - 2 bedrooms, 3 bathrooms, a full kitchen, a living room, our own mini-pool on the balcony. We had to yell from one end of the room to hear each other at the other! Beautiful swimming pool, easy access to the beach with beachside restaurants less than a 10 minute walk down the beach. Tons of stuff to do within a 30 minute walk or 10 minute cab ride. Staff friendly and bilingual. I definitely recommend this hotel to anyone visiting Ixtapa/Zihuatanejo.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Francisco G.

Thank you very much for your generous comments regarding our property and your stay. We hope to have you back with us soon.

5 out of 5
This Hotel is great if you want to stay close to the beach as you can walk down to beach straight from the Hotel. The building itself can be confusing to get around but it’s not so bad.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by Francisco G.

Thank you very much for sharing your comments. we hope to have you back with us soon.

5 out of 5
We had a fantastic time at the Embarc. The staff was great and the resort was beautiful. The beach is wonderful...we had no problem getting a lounge chair with shade. The food at the restaurant was very good and at a reasonable price. The walk to town was easy (downhill)...would recommend a cab for the return trip. We loved our room (building 5).

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 17, 2019 by Francisco G.

Thank you very much for your comments. We are glad to hear that you had a great stay with us and we hope to have you back soon.

5 out of 5
We had a terrific stay at the Embarc. The location is excellent. It is right on the beach so you just walk down some steps and you're on the sand. It's also an easy downhill walk to the shopping area of Zihuatanejo. And, if it's too hot to walk back uphill, there are plenty of taxis in town for a quick ride back. I really liked the fact that there was a pool for kids where they could play and be themselves, and a separate pool for adults with a swim up bar. Be sure you a reserving the room you want. Not all rooms have views of the water. If you are looking for an all-inclusive, party-atmosphere resort, this place probably isn't for you. We were there in the off season, and it was pretty low key, which we liked. The menu for the restaurant is not extensive, but all the food was really good! We found the staff to be extraordinarily helpful and very friendly. Key staff members are fluent in English, and all of them speak at least some. I would definitely return to the Embarc.

Posted by on May 14, 2018

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Comment from Hotel Management

Jul 9, 2018 by Francisco G.

Good afternoon and thank you for taking the time to provide us with your comments and feedback. We enjoy being able to help with your and all Members and guests vacation experience. We hope to have you back soon. good day

Renovations + Closures

This property is undergoing renovations from June 3 2021 until further notice.

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Embarc Zihuatanejo for summer fun including 2 outdoor swimming pools, a children's pool, and surfing/boogie boarding. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. This 4-star Zihuatanejo resort is smoke free.

  • 73 guestrooms or units
  • 8 buildings
  • 2 dining venues
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Embarc Zihuatanejo offers 73 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Satellite television is provided. Accommodations at this 4-star resort have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • In-room kitchenette
  • Private balcony or patio
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan

Food & Drink

Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

  • Massages on beach

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 4300.00 per accommodation, per stay
  • Resort fee: MXN 582.32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 725 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Intrawest Hotel
  • Club Intrawest Hotel Zihuatanejo
  • Club Intrawest Zihuatanejo
  • Embarc Zihuatanejo Hotel
  • Zihuatanejo Club Intrawest
  • Zihuatanejo Intrawest
  • Club Intrawest Zihuatanejo Hotel
  • Club Intrawest
  • Embarc Hotel
  • Club Intrawest - Zihuatanejo Hotel Zihuatanejo
  • Intrawest Zihuatanejo
  • Club Intrawest - Zihuatanejo Hotel
  • Hotel Intrawest Zihuatanejo
  • Embarc Zihuatanejo By Diamond Resorts
  • Club Intrawest – Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Hotel Intrawest Zihuatanejo
  • Intrawest Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Embarc Zihuatanejo Zihuatanejo
  • Embarc Zihuatanejo Resort Zihuatanejo

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.