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5.0 out of 5

"I would highly recommend this hotel! " More

By a verified traveler on Fri 09 Jul 2021

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Hotel Description

5-star adults-only hotel near Zihuatanejo Bay

Oceanside stay

At this Playa La Ropa hotel, you'll be within a 5-minute walk of Zihuatanejo Bay and La Ropa Beach. Also, La Madera Beach is within half a mile (1 km) and Las Gatas Beach is within 2 miles (3 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a gym, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free WiFi

The 25 soundproofed guestrooms offer free WiFi and room service. Balconies or patios, minibars (stocked with some free items), and pillow menus are also available.

Oceanfront Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$435* Per night/room Dec 17 - Dec 18

Oceanfront Master Pool Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oceanfront Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Owners Seafront Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mexico Lindo Signature Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Casa Que Canta ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for La Casa Que Canta

Couples (2)
5 out of 5
I would highly recommend this hotel!

Posted by on Jul 9, 2021

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5 out of 5

Beautiful hotel with beautiful,excellent staff,

Pros: Everything! But primarily the cleanliness, the view, the pools and the people.
Cons: Probably since it is called La Casa Que Cantar.. more music availability in the evenings. We saw a guitarist and someone else in the week.
Location: You can go to the beach, para sail, snorkel, fish or just chill. Great restaurants near and even in the little town. I recommend eating at Banditos.
This hotel is in a lovely setting on the bay between Playa la Ropa and Playa Madera. The view from the cliffs surrounding the bay is so romantic and the hotel staff was impeccable. They could not do enough for us. Flowers on the bedspread arranged by a sweet artist was a gorgeous touch. The space was large enough to be very comfortable. The food was delicious if a little pricey for Mexico; although it was high quality. Every restaurant we ate at nearby was competitively priced and also great. I recommend venturing out if you do stay more than a few days. I loved all the people here, Patricia could not have been nicer and spent time chatting with us at breakfast. Meleni at the concierge desk was so sweet and I felt so at home with her. Also, the lovely lady who first greeted us was amazing,( I forgot her name at the moment.) From the doormen to the housekeeping to the wait staff and all the people in between, I cannot say enough about the employees. Even one of the guys who wrapped up a small souvaneir I got from the gift shop did it with such attention, I probably could have dropped it and it would have survived. They seem to genuinely care and I felt very welcome at La Casa Que Canta. The beach access is great too and safe. Also, food is available almost anytime of day.

Posted by , from Virginia on Apr 20, 2017

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5 out of 5

One of best hotels in the world.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, great service, great town nearby
We've been in La Casa que Canta twice. Both for our anniversaries. We plan to visit it every year. One of the best hotels in the world, with the best service and the best food. Even though the beach is just 50 steps away you have a perfect view to the sea, the waves crash into the rock cliff amazingly. By far it is the best restaurant in Zihuatanejo (if you're not staying there, you should make reservation to have dinner). it has two amazing pools (one with a view to the bay and the other one with salty sea water), great to relax. Zihuatanejo is just 10 minutes away. It is a beautiful Mexican town with great tacos, restaurants, shops and bars. Safe place to spend vacations, safe place to travel, safe place to go with friends, family or for a romantic escapade.

Posted by , from Mexico on Oct 16, 2011

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Property Features

La Casa Que Canta offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury La Casa Que Canta. An airport shuttle (available 24 hours) is available for a fee. This 5-star Zihuatanejo hotel is smoke free.

  • 25 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 1992
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

La Casa Que Canta offers 25 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to noon.

Mar y Cielo Restaurant - Overlooking the ocean, this seafood restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at La Casa Que Canta

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 16
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Resort fee: 10 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Que Canta Hotel Zihuatanejo
  • Casa Que Canta Hotel
  • Casa Que Canta Zihuatanejo
  • Casa Que Canta
  • La Casa Que Canta Adults only
  • La Casa Que Canta
  • La Casa Que Canta
  • La Casa Que Canta Hotel
  • La Casa Que Canta Zihuatanejo
  • La Casa Que Canta Hotel Zihuatanejo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.