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Hotel Des Balances

4.0 star property
4-star luxury hotel near Lucerne Town Hall

Choose dates to view prices

Photo gallery for Hotel Des Balances

Breakfast, lunch and dinner served
Suite, Hot Tub, River View (with Balcony) | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Romantic Suite, 1 King Bed, Balcony, River View | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Exterior
Breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Weinmarkt, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, River View

Double or Twin Room, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)
  • River view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, River View

Junior Suite, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.8 out of 10
Exceptional
(7 reviews)
  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, City View

Triple Room, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(10 reviews)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Lucerne

Old Town Lucerne stay.A stay at this Old Town Lucerne hotel places you steps from Chapel Bridge and a 5-minute walk from Lucerne Town Hall. Rosengart Collection and Mill Bridge are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Des Balances

4-star luxury hotel near Lucerne Town Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Des Balances. Parking is available for a fee.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1970 sq ft of conference space
  • 183 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Des Balances offers 56 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • iPod dock
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number KZV-SLU-000020

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

How close is Hotel Des Balances to the airport?

Hotel Des Balances is 42.2 mi (67-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Des Balances?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Jun 10, 2026 start from $545, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Des Balances have an airport shuttle?

Hotel Des Balances offers an airport shuttle.

How close is Hotel Des Balances to the beach?

This hotel is 11.1 mi (19-min drive) from Seebad Eich.

Does Hotel Des Balances offer free breakfast?

Free breakfast isn’t provided at Hotel Des Balances, but buffet breakfast is offered for a fee of CHF 35 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Des Balances?

No, there is no casino at this hotel, but Grand Casino Lucerne (12-min walk) is nearby.

What time is check-in at Hotel Des Balances?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Des Balances?

Free parking is not available at this hotel. Self parking is available for CHF 35 per night, and valet parking for CHF 35 per day.

Does Hotel Des Balances have a pool?

Hotel Des Balances does not have a pool.

Does Hotel Des Balances have a restaurant?

Hotel Des Balances is home to Restaurant Balances, which features French cuisine and al fresco dining.

Does Hotel Des Balances have a spa?

There are no spa services available at this hotel.

How close is Hotel Des Balances to downtown Lucerne?

Hotel Des Balances is 0.1 mi away from Lucerne.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 716 out of 913 reviews
Rating 8 - Good. 153 out of 913 reviews
Rating 6 - Okay. 25 out of 913 reviews
Rating 4 - Poor. 9 out of 913 reviews
Rating 2 - Terrible. 10 out of 913 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized location in the heart of the old city.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent hotel and service. Highly recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice bar and great location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nadiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for vacation
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with the view of the river and it was beautiful. The location was ideal
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025
Verified

10/10 Excellent

David Chien Feng

Liked: Cleanliness, property conditions & facilities
Great staff and professional
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nutsupa

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Vaishali

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location !
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, superior location, nice dining.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Ana

We love the stay at this hotel
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Top rated. As advertised and even better
Stayed 2 nights in Dec 2025