4/10 Poor
Sandra
Traveled with partner, Traveled with pets
Aug 20, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Requested a pet-friendly room. I didn’t think that would mean a room in such poor condition. The basic amenities were missing such as a clock and blow dryer. But that wasn’t a big deal. There was an ironing board and iron but the ironing board was on its last legs and the iron was dirty. I had to ask for new towels as the towels in the room were stained. The carpet looked like it hadn’t been vacuumed. I’d expect the carpet in a pet friendly room to have some stains but the carpet needs maintenance (deep cleaning or replacement). The mattress had stains on the side indicative of pet stains. The bathroom floor wasn’t terrible but it could’ve used a mopping. There wasn’t a bath mat in the shower making it very slippery when taking a shower. Had to put down a towel. There were nails in the wall where pictures once hung, I assume. There was a hole in the wall stuffed with tissue paper. We stayed one night as we were passing through the area so we made the best of it but we will not stay there again. The staff was very friendly and helpful so it’s hard to say if the room’s condition is due to the staff or management.
Sandra
Stayed 1 night in Aug 2025