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4.3 out of 5

"We chose the Sonesta for its location only. I have stayed here before and would have stayed longer but the rates since it changed from the Crowne Pla ... " More

By a verified traveler on Thu 02 Sep 2021

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Hotel Description

4-star hotel near The Westchester Mall

Central White Plains getaway

Stay at this White Plains hotel and you'll be within half a mile (1 km) of The Westchester Mall and 2 miles (3 km) of Westchester County Center. Purchase College and Capitol Theatre are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 402 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, premium bedding, and free newspapers are also available.

Deluxe Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$144* Per night/room Dec 19 - Dec 20

Preferred Corner King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Preferred Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Suite Two Doubles

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sonesta White Plains Downtown ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta White Plains Downtown

Everyone (9) Family (3)
3 out of 5

Posted by on Jul 19, 2021

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3 out of 5

Posted by on Jun 9, 2021

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2 out of 5

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 6, 2021 by Monika

Dear Velvet, Thank you for choosing to stay at Sonesta White Plains, we truly appreciate your business. I am disappointed to see that you did not have an excellent stay and only scored us a 4 of 10. We strive to provide quality service to every single guest, however, fall down from time to time. Please accept my apologies and feel free to contact the hotel directly if you wish to discuss your stay further. Hopefully, we will have another chance to show you our care and excellent service. Wishing you a wonderful day.

5 out of 5
The staff was friendly & helpful. Comfortable rooms

Posted by on Jan 4, 2020

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5 out of 5

Posted by on Dec 29, 2019

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5 out of 5
Wonderful staff, comfortable room. Room service food very good

Posted by on Oct 8, 2019

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5 out of 5
Friendly staff, open layout easy to navigate. Comforatble public seating. Good food.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 10, 2019 by G

Thank you for participating in our guest satisfaction survey regarding your recent visit to Crowne Plaza White Plains! We pride ourselves on going the “extra mile” for our guests in providing products and services that are superior in the industry. Please do not hesitate to contact me in the future if you are returning so that I may personally ensure that you will enjoy memorable stay, from the moment you are on property. Thanks again for choosing the Crowne Plaza White Plains. Sincerely, Georgia Sewell Asst. Front Office Manager

5 out of 5

Posted by on Feb 10, 2019

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4 out of 5
Great location, very good breakfast, comfortable beds

Posted by on Jan 18, 2019

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5 out of 5
The evening desk manager, John, was incredibly helpful!!! He even made sure I knew exactly how to access the parking. He also helped me with directions to where I was working that day. He was so friendly and kind, he truly made my short visit a wonderful experience. And the room was comfy and clean, so that was nice too!

Posted by , from Grand Rapids on Oct 18, 2018

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About the Sonesta White Plains Downtown

Location 66 Hale Ave, White Plains, NY 10601

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Sonesta White Plains Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sonesta White Plains Downtown. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star White Plains hotel is smoke free.

  • 402 guestrooms or units
  • 12 levels
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: White Plains Metro-North Railroad Station (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sonesta White Plains Downtown offers 402 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.

Whisk - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Self parking fee: USD 18.00 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel White Plains Downtown
  • Crowne Plaza White Plains Downtown
  • Crowne Plaza White Plains Downtown Hotel White Plains
  • Crowne Plaza White Plains Downtown Westchester County, NY
  • White Plains Crowne Plaza
  • Crowne Plaza White Plains Downtown Hotel
  • Crowne Plaza White Plains Downtown
  • Sonesta White Plains Downtown Hotel
  • Sonesta White Plains Downtown White Plains
  • Sonesta White Plains Downtown Hotel White Plains

You should know

  • Sonesta White Plains Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.