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"Staff was quite rude and not helpful. Long time to check in and out. Room was dirty and very noisy. " More

By a verified traveler on Tue 26 Dec 2023

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Hotel Description

4.5-star luxury hotel near Mall of America, connected to a rail/subway station

East Bloomington stay

Within a 10-minute walk of this East Bloomington hotel, you'll find Mall of America and Sea Life Minnesota Aquarium.

Free airport shuttle

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy a meal from the restaurant and perks like a free area shuttle.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$195* Per night/room Apr 4 - Apr 5

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Valley View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, View (Obstructed View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking ( High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Radisson Blu Mall of America ratings based on 36 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Blu Mall of America

Everyone (15) Couples (3) Family (12)
3 out of 5
Staff was quite rude and not helpful. Long time to check in and out. Room was dirty and very noisy.

Posted by on Dec 26, 2023

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Comment from Hotel Management

Jan 5, 2024 by Guest Services

Thank you for taking time to review your recent stay. I apologize that we did not exceed our expectations and will use this feedback to train our team moving forward.

5 out of 5
In town to do holiday shopping so being connected to the Mall of America was perfect. Ate in the restaurant for dinner & breakfast....both excellent.

Posted by on Dec 18, 2023

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Comment from Hotel Management

Dec 20, 2023 by Front Desk Agent

Thank you for sharing your recent experience at Radisson Blu Mall of America - MN292. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

1 out of 5

Posted by on Oct 25, 2023

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Comment from Hotel Management

Nov 16, 2023 by Front Desk Agent

On behalf of our entire staff at Radisson Blu Mall of America - MN292 we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5 out of 5

Posted by on Sep 30, 2023

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Comment from Hotel Management

Oct 3, 2023 by Guest Services

Thank you for your feedback! We are thrilled that you enjoyed your stay with us and look forward to welcoming you back again soon!

5 out of 5
We liked that the train was very close to our location. The train took us straight to the stadium and airport. Added bonus was the mall was right outside our door.

Posted by on Sep 26, 2023

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Comment from Hotel Management

Sep 27, 2023 by Hotel Management

Thank you for your feedback! We are thrilled that you enjoyed your stay with us and look forward to welcoming you back again soon!

5 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Oct 3, 2023 by Guest Services

Thank you for your feedback! We are thrilled that you enjoyed your stay with us and look forward to welcoming you back again soon!

3 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Oct 3, 2023 by Guest Services

I'm so sorry to hear you didn’t have a great stay. We appreciate your feedback and have taken everything you shared seriously. We look forward to serving you again. Thank you.

3 out of 5
We stayed in a studio suite - the sleeper couch had a cushion that was completely torn in the back (with the yellow sponge filling open on the entire backside). The refrigerator was reading in the 50s when we arrived and was faulty throughout our stay. I brought these things to the attention of the staff the night that they arrived, along with asking for an additional sheet since we were using the sofa sleeper. The extra sheets never arrived as promised, the “engineer” never fixed the fridge, and they just apologized for the torn cushion. No resolution. Terrible customer service. It is super convenient that it is connected to the mall but we would never come back to this hotel - we’ll try the Marriot next time!

Posted by on Aug 6, 2023

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Comment from Hotel Management

Oct 3, 2023 by Guest Services

Thank you for writing a review. We are saddened to hear that your experience was anything less than satisfying due to the cleanliness of the room. We have taken note of your valuable comments, and these will be used to monitor and improve the quality and services we offer to our guests. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

1 out of 5

Posted by on Jul 27, 2023

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5 out of 5
Overall experience was good except the check in lady was very rude and would not listen to us. I’d come back to stay.

Posted by on Jun 24, 2023

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Comment from Hotel Management

Jun 28, 2023 by Front Desk Agent

Dear Amy,On behalf of our entire staff at Radisson Blu Mall of America - BLMA we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issue you experienced at check in with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

About the Radisson Blu Mall of America

Location 2100 Killebrew Dr, Bloomington, MN 55425

Property Features

Radisson Blu Mall of America offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 26300 square feet (2443 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the luxury Radisson Blu Mall of America. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Parking is available for a fee. This 4.5-star Bloomington hotel is smoke free.

  • 1 building
  • 500 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Meeting rooms
  • 26300 sq ft of conference space
  • 2443 sq m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Metro station: Mall of America Station (0.4 km / 0.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Radisson Blu Mall of America offers 500 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Bloomington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:30 AM.

FireLake Grill House - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is not currently implementing any guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 9–21 for adults, and USD 7–20 for children
  • Self parking fee: USD 24 per day
  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu Hotel Mall America
  • Radisson Blu Mall America
  • Radisson Blu Mall America Hotel Bloomington
  • Radisson Blu Mall Of America Bloomington, MN, North America
  • Radisson Blu Mall America Hotel
  • Radisson Blu Mall America Bloomington
  • Radisson Blu Mall of America Hotel
  • Radisson Blu Mall of America Bloomington
  • Radisson Blu Mall of America Hotel Bloomington

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.