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James Bay Inn Hotel & Suites

3.0 star property
3-star Edwardian hotel near Emily Carr House

Choose dates to view prices

Photo gallery for James Bay Inn Hotel & Suites

Exterior detail
Lobby
Exterior detail
Bar (on property)
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, British Columbia Parliament Building
    ‪7 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(109 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 1302 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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About the neighborhood

Victoria

James Bay stay.A stay at this James Bay hotel places you steps from Emily Carr House and within a 5-minute walk of Beacon Hill Park. British Columbia Parliament Building and Royal BC Museum are also within half a mile (1 km).

What's nearby

  • Government Street - 1 min walk - 0.0 miles
  • Royal BC Museum - 6 min walk - 0.4 miles
  • British Columbia Parliament Building - 7 min walk - 0.4 miles
  • Victoria Harbour - 10 min walk - 0.6 miles
  • Victoria Clipper Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Q At The Empress - ‬10 min walk
  • ‪Beacon Drive In - ‬7 min walk
  • ‪Discovery Station - ‬6 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Good Earth Coffeehouse - ‬5 min walk

About this property

James Bay Inn Hotel & Suites

3-star Edwardian hotel near Emily Carr House
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1911
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Helms Inn
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  • Air conditioning
  • Parking available
  • Business services
4.7 out of 5, Exceptional, 1,490 reviews
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Jan 15 - Jan 16, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

Frequently asked questions

How close is James Bay Inn Hotel & Suites to the airport?

James Bay Inn Hotel & Suites is 0.6 mi (2-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at James Bay Inn Hotel & Suites?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at James Bay Inn Hotel & Suites on Jan 4, 2026 start from $75.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does James Bay Inn Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at James Bay Inn Hotel & Suites.

Does James Bay Inn Hotel & Suites offer free breakfast?

Free breakfast isn’t provided at James Bay Inn Hotel & Suites, but cooked-to-order breakfast is offered for a fee of between CAD 10.00 and 30 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at James Bay Inn Hotel & Suites?

No, there is no casino at this hotel, but Elements Casino (14-min drive) is nearby.

What time is check-in at James Bay Inn Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at James Bay Inn Hotel & Suites?

This hotel offers free self parking.

Does James Bay Inn Hotel & Suites have a pool?

James Bay Inn Hotel & Suites does not have a pool.

Does James Bay Inn Hotel & Suites have a restaurant?

Yes, there is a restaurant on site.

Does James Bay Inn Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is James Bay Inn Hotel & Suites to downtown Victoria?

James Bay Inn Hotel & Suites is 0.9 mi away from Victoria.

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1293 out of 1760 reviews
Rating 8 - Good. 393 out of 1760 reviews
Rating 6 - Okay. 44 out of 1760 reviews
Rating 4 - Poor. 14 out of 1760 reviews
Rating 2 - Terrible. 16 out of 1760 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John, Saint Paul

Stayed 1 night in Sep 2025

2/10 Terrible

oona

Stayed 2 nights in Jul 2025

10/10 Excellent

Scott, Rockwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was clean, staff were friendly and helpful, and restaurant was convenient. Only suggestion would be to get better shampoo and more of it for a room of 2 or more people. Shampoo did not lather so had to use soap.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, personable staff. Place is full of character.
Stayed 2 nights in Sep 2025

10/10 Excellent

Denise

Traveled with family
Liked: Amenities
This is a very unique hotel, it’s old and quaint. It’s very clean and offers complementary coffee in the lobby each morning. It includes a restaurant with great food. It could use some upgrades (carpet in room), but it’s well cared for. I would stay there again it’s very central to the harbour area, just a few blocks to walk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in person was so understanding when we asked for a first floor room instead of the third floor. No elevator in this hotel. And, he remembered us from two years ago.
Stayed 1 night in Sep 2025

4/10 Poor

Marko

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Hot closet size room

If you are looking to stay in your British grandmas closet, this place is for you. Otherwise look elsewhere. I booked a standard room with double bed. After a long day of travel I was greeted by rather odd clerk (very weird and sarcastic sense of humour) and she was checking in a couple in front of me. I overheard her as she described their room as petite and the size of closet (her words). Apparently I was right above them in the same size "petite" room. I got into the room and double bed took 90% of the room. Paper thin walls..i could easily hear conversation in the next room.To my surprise there was a small fan. No AC!!! Window didnt have a screen. Bed was rock hard, pillows flat. Second night i spent an hour chasing a mosquito. Fourth day wasp got in. Bathroom was small but ok other than no tub and shower was pretty small. Even thought temperatures were barely 20 Celsius (70 F) room was very hot at all times. I had to leave fan running for the duration of the stay, however no screen on the window was an issue for bugs. Hotel was old but nicely renovated (if you enjoy old british inn style) This hotel needs to specify size of room and add screens to window if AC is not an option. Specify there is NO AC in the room. You need to specify if the room has tub or shower. I was hoping to stay away from hotel chains and a bit out of downtown (within walking distance) but room was disappointing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 2 nights in Sep 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in great location

Lovely old fashioned hotel, our room was superb. Great location, just a five minute stroll from the waterfront. Parking a little tight but we always found a spot. Would highly recommend, just be aware that there are no lifts.
Stayed 3 nights in Sep 2025

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel in einem wunderschönen alten Gebäude. Die Zimmer sind klein und zweckmässig eingerichtet. Sehr sauber und nahe am Zentrum.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in and check out was seamless. We would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to downtown; charming and quirky. My second stay and I would come back again when in Victoria. Lots of character, building and staff. In a good way.
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! Walkable, safe, fabulous staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Magel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and warm. Loved the place snd will highly recommend it
Stayed 2 nights in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old spot,o ly drawback was the incredibly small room we got..loved the pub downstairs...and super convienant location
Stayed 1 night in Sep 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was comfy but a bit small. Access to the pub and restaurant were a positive. No lift so was a bit of a struggle but overall we had an enjoyable stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Cat

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The cottage accommodation is fantastic

The cottage is absolutely perfect for a family. 2 queen bedrooms plus 2 pullouts in the living room. Stunning floors and furniture. Private parking pad. Quiet and spacious - fantastic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool character. Excellent location. I would most definitely book here again.
Loved sleeping solo in this comfortable king size bed
Stayed 2 nights in Aug 2025

6/10 Okay

M T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025