6/10 Okay
reyes
Traveled with family
Jan 17, 2026
Disliked: Amenities, property conditions & facilities
The chicken wasn’t so bad but the room at about 8 PM lacked hot water. We were told it was back on at 10. We went to check the water. There was still no hot water reported it back to the front desk. Front desk said he checked the building and the water was on and a run our water.
Before we called, we had already been running our water
It was not working front desk that he checked the building and everything was working. We should have hot water to run the water again and we did still no hot water.
Came downstairs at around four in the morning front I said apologize about the hot water situation and he said the hot water should not be working. We be able to take a shower. We were about ready to check out at five. I explained to them how come somebody didn’t come check my water in my room just to make sure that the water wasn’t working and said wealthy. You’ve got reports at 3:30 about 10 reports which was about the time we started hearing a bunch of pipe and stuff rattling. It seemed like under our room.
He said well I know you hadn’t know your neighbors, but you couldn’t have heard that the heaters that we were just turning on
But I can’t explain this why the front desk didn’t come up to my room when we reported it at 10 thirtyish that we still had not have hot water and he waited till he got reports at 3 o’clock to actually have somebody come look at all the waters heaters
This was a horrible stay
reyes
Stayed 1 night in Jan 2026