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Delta Hotels by Marriott Grand Okanagan Resort

4.0 star property
Spa hotel near Waterfront Park

Choose dates to view prices

Photo gallery for Delta Hotels by Marriott Grand Okanagan Resort

Bar (on property)
Property video
1 bedroom, desk, laptop workspace, iron/ironing board
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

View in a map
1310 Water St, Kelowna, BC, V1Y 9P3
  • Place, Prospera Place
    ‪1 min walk‬
  • Place, Waterfront Park
    ‪3 min walk‬
  • Place, City Park
    ‪9 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.4 out of 10
Very good
(8 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(19 reviews)
  • 299 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 2 Bedrooms, Lake View (Balcony)

  • 1194 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(98 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • 280 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, City View (Balcony)

1 bedroom, desk, laptop workspace, iron/ironing board

Grand Room, 2 Bedrooms, City View (Balcony)

8.0 out of 10
Very good
(1 review)
  • 1194 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Loft, 2 Bedrooms, Lake View (Balcony)

1 bedroom, desk, laptop workspace, iron/ironing board

Grand Loft, 2 Bedrooms, Lake View (Balcony)

  • 950 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Room, 3 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 3 Bedrooms, Lake View (Balcony)

  • 1400 sq ft
  • Lake view
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Bar (on property)

Suite, 1 Bedroom, City View

8.6 out of 10
Excellent
(4 reviews)
  • 610 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 1 Bedroom

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 890 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

1 bedroom, desk, laptop workspace, iron/ironing board

Grand Condo, 2 Bedrooms, City View (Balcony)

8.0 out of 10
Very good
(1 review)
  • 1067 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Lake View

Room, 1 King Bed with Sofa bed, Non Smoking, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View

1 bedroom, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, City View

8.0 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, City View (Balcony)

  • 1066 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Condo, 1 Bedroom

Grand Condo, 1 Bedroom | 1 bedroom, desk, laptop workspace, iron/ironing board

Grand Condo, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, Lake View (Balcony)

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds

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Fairfield Inn & Suites by Marriott West Kelowna

Westbank
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,183 reviews
$83 nightly
The price is $94
Nov 16 - Nov 17
Total with taxes and fees
Fairfield Inn & Suites by Marriott West Kelowna

About the neighborhood

Kelowna

City center stay.Within a 10-minute walk of this Kelowna Central Business District hotel, you'll find Waterfront Park and Tugboat Bay. Also, City Park is within half a mile (1 km) and Knox Mountain Park is within 2 miles (3 km).

What's nearby

  • Prospera Place - 1 min walk - 0.1 miles
  • Waterfront Park - 3 min walk - 0.2 miles
  • City Park - 9 min walk - 0.5 miles
  • Kelowna General Hospital - 3 min drive - 1.7 miles
  • Orchard Park Mall - 6 min drive - 3.1 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 22 min drive

Restaurants

  • ‪Cactus Club Cafe - ‬4 min walk
  • ‪King Taps - ‬3 min walk
  • ‪BNA Brewing - ‬4 min walk
  • ‪Analog Coffee - ‬4 min walk
  • ‪Kelowna Beer Institute - ‬2 min walk

About this property

Delta Hotels by Marriott Grand Okanagan Resort

Spa hotel near Waterfront Park
Delta Hotels by Marriott Grand Okanagan Resort offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 35083 square feet (3259 square meters) and includes a conference center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Delta Hotels by Marriott Grand Okanagan Resort. Parking is available for a fee. A complete renovation of Delta Hotels by Marriott Grand Okanagan Resort was completed in June 2023.

This Kelowna hotel is smoke free.

  • 326 guestrooms or units
  • 10 levels
  • 3 buildings
  • 35083 sq ft of conference space
  • 3259 sq m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Delta Hotels by Marriott Grand Okanagan Resort offers 326 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary bottled water. 55-inch Smart televisions come with cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Total with taxes and fees
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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 40 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:30 AM for a fee: CAD 20 to 35 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Major credit card only. This property does not accept prepaid credit, debit, or gift cards at check-in, for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: CAD 116 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (May 15 - September 30): CAD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 35 for adults, and CAD 15 to 20 for children
  • Fee for in-room wireless internet: CAD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Covered valet parking fee: CAD 65 per night (in/out privileges)
  • Pet fee: CAD 116 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 5 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Delta Hotels Marriott Grand Okanagan Resort Kelowna
Delta Grand Okanagan Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel
Delta Grand Okanagan Resort Kelowna
Delta Grand Resort
Grand Delta Okanagan Resort
Grand Okanagan
Grand Okanagan Resort
Okanagan Delta Grand
Okanagan Grand Resort
Delta Grand Okanagan Hotel Kelowna
Delta Grand Okanagan Hotel
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel Kelowna

Frequently asked questions

How close is Delta Hotels by Marriott Grand Okanagan Resort to the airport?

Delta Hotels by Marriott Grand Okanagan Resort is 9.5 mi (22-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Delta Hotels by Marriott Grand Okanagan Resort?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Grand Okanagan Resort on Nov 28, 2025 start from $156.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Delta Hotels by Marriott Grand Okanagan Resort have an airport shuttle?

Airport shuttle services are not available at Delta Hotels by Marriott Grand Okanagan Resort.

How close is Delta Hotels by Marriott Grand Okanagan Resort to the beach?

This hotel is 9 mi (13-min drive) from Gellatly Dog Beach and 9.4 mi (18-min drive) from Willow Beach. Don't forget your sunscreen!

Does Delta Hotels by Marriott Grand Okanagan Resort offer free breakfast?

Free breakfast isn’t offered at Delta Hotels by Marriott Grand Okanagan Resort, but full breakfast is offered for a fee of between CAD 20 and 35 for adults, CAD 15 and 20 for children. It's available every day from 6:00 AM to 11:30 AM.

Is there a casino at Delta Hotels by Marriott Grand Okanagan Resort?

No, there is no casino at this hotel, but Lake City Casino (1-min walk) is nearby.

What time is check-in at Delta Hotels by Marriott Grand Okanagan Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Delta Hotels by Marriott Grand Okanagan Resort?

Free parking is not available at this hotel. Self parking is available for CAD 40 per night, and valet parking for CAD 65 per night.

Does Delta Hotels by Marriott Grand Okanagan Resort have a pool?

Delta Hotels by Marriott Grand Okanagan Resort features an indoor pool and an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Delta Hotels by Marriott Grand Okanagan Resort have a restaurant?

Delta Hotels by Marriott Grand Okanagan Resort is home to OAK + CRU Social Kitchen, which features American cuisine and happy hour.

Does Delta Hotels by Marriott Grand Okanagan Resort have a spa?

This hotel has a spa, which features body wraps, facials, and massages.

How close is Delta Hotels by Marriott Grand Okanagan Resort to downtown Kelowna?

Delta Hotels by Marriott Grand Okanagan Resort is 0.3 mi away from Kelowna.

Reviews

Delta Hotels by Marriott Grand Okanagan Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

Reviews

10/10 Excellent

Hoa

Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Service and staff the best we’ve experienced!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaime

Stayed 1 night in Aug 2025

8/10 Good

William W. MacKenzie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
On the waterfront (lake). There was a small beach and lovely walkway with the mountains in the background. We were lucky to see a free concert in the park close by. A couple of local bands played covers and some of their own songs. Fun to dance. Food options for high end and quality were within walking distance. Our favorite was the “Gathering “ a fusion of Korean & Italian. The “Waterfront” (duck & pork dishes) and the filet mignon at “Erica Jane” were also very good. We visited a few wineries and liked the “elevated wines” at the Black Swift winery. We had a lovely lunch at the Mission Hills winery and the views were spectacular!
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

sukhjinder, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top standard resort, meet my expectations as seen pictures on Expedia. Very welcoming experience and clean rooms. Thanks you and will come back soon!
Stayed 1 night in Aug 2025

6/10 Okay

Samiah

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it

Location was nice, but not worth the money paid. Air conditioning system was very loud, parking was expensive, pool was very small, the bikes need to be replaced
Stayed 2 nights in Aug 2025

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and convenient location. Easy to walk to shopping and dining options
Stayed 3 nights in Aug 2025

2/10 Terrible

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were relocated and downgraded to another hotel on first night due to overbooking
Stayed 2 nights in Aug 2025

10/10 Excellent

JUNWOO, Vancouver

Stayed 1 night in Aug 2025

6/10 Okay

Artemis

Way to expensive, nice enough property but not worth the money
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Shelley

Traveled with partner
Liked: Amenities
Staff were incredible- when everyone arrived at the restaurant in a short span of time they were organized, efficient and even brought bottles of water to those waiting. Check out staff were quick and front desk assisted when they saw a line. Everyone was incredibly polite and interested in making the experience exceptional. Food was also amazing!! Hotel was clean and modern-one of the nicest hotels we’ve been to-thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

marjan

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommen
Stayed 3 nights in Aug 2025

4/10 Poor

Jeremy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Customer service is terrible, completely embarrassed me and my partner in front of the whole restaurant. We have travelled all over North America and never have been treated so disrespected.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed at. I travel around all of USA and Canada and this is my favourite out of them all. 10/10
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaspreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Sanaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kate

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This hotel has the best pool area in Kelowna! Unfortunately, my credit card was charged for a room upgrade that was offered to us, even though I declined the offer. The front desk explained my card was “accidentally” charged, even though I said no, and it was only by fluke it was caught. As well as the pool bathrooms/change room had the same gross fake eye lashes on the counter during our entire stay, so it’s clear it wasn’t getting cleaned properly or that often - kinda gross. The food choices at the pool also get old very quickly, no breakfast options and the only food choices are pizza or chicken fingers and fries - thank goodness for door dash! The staff are kind, property feels very safe, and the rooms are nice enough :)
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025