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Century Plaza Hotel

3.5-star property
1015 Burrard St, Vancouver, BC 1-855-201-7819
3.2 out of 5
See all 5 travelocity Reviews

"I liked that the rooms were a fair size and had a mini fridge, toaster, kettle, microwave and dishes. It also had a table and chairs. There is an IGA ... " More

By a verified traveler on Thu 19 Mar 2020

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Hotel Description

3.5-star Art Deco hotel near Granville Street

City center stay

Within a 10-minute walk of this Downtown Vancouver hotel, you'll find Granville Street and Robson Street. Pacific Centre Shopping Mall and Vancouver Art Gallery are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a hair salon are also offered.

Standard Studio Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$186* Per night/room Oct 23 - Oct 24

Standard Suite, 1 Bedroom, Kitchen, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite (Top Floor with premium amenities)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Century Plaza Hotel ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Century Plaza Hotel

Everyone (1) Couples (1) Family (2)
2 out of 5
Had a tub that wouldn’t drain. It took three reports into the front desk over almost 3 days, for them to come and fix it. Their excuse was it is an old building and plumbing can be a problem.

Posted by , from Foster city on Sep 1, 2021

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2 out of 5
Has the potential to be great, but between the guest rooms and the lobby... it's as if they are 2 different hotels. The public areas are lovely and the staff throughout our stay were absolutely wonderful. The rooms and guest hallways are another story. The guestroom doors are damaged and splintered, carpet is worn through and coming up. Questionable white stain on the dark brown loveseat in our room, stains on the curtains, paint is peeling, bathroom is well past its prime with dirty, chipped grout and stains in the tub. Bathroom and kitchenette amenities like lotion and dish soap were missing but quickly corrected by staff. Certain parking access is closed due to the pandemic and the stairwell that remains open is absolutely filthy. I used a Lysol wipe to hold on to the railing which was completely black afterwards...not sure that this area is cleaned or monitored at all. We paid a discounted rate through Travelocity - maybe other rooms are not as bad. Had I known ahead of time I would have paid the $80/night more to stay at the property across the street instead. Our stay was due to access to St. Paul's hospital and we couldn't have been closer, which was fantastic. There are many amenities and fantastic restaurant options all within walking distance. Unfortunately for us we will likely pay the extra and stay across the street next time.

Posted by on Oct 6, 2020

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Comment from Hotel Management

Oct 6, 2020 by CR

Thank you for staying with us and posting your review. Our apologies for not meeting your expectations during your recent stay with us. Clearly we have missed some opportunities. Thank you for bringing it to our attention so we can address them. We hope we can get another chance to make it up to you next time, take care!

5 out of 5
I loved my stay here, clean and spacious. Recommend it

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 19, 2019 by Kush Duggal

Dear guest, Thank you for reviewing Century Plaza Hotel and Spa. We are glad that you had an amazing and comfortable stay with us. Looking forward to serving you again. Regards.

3 out of 5
On firat check-in we were given a room with no air cinditioning. It was giing to be cool that night, but no A/C means no air circylation. The hotel moved us immediately to another room, but the hot water xut off in the middle of a shower, and never came back.

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by Sally Chen - Duty Manager

Please accept my apologies if we failed your expectation, and we will follow up all your concerns to ensure a better experience for your next visit.

4 out of 5
I liked that the rooms were a fair size and had a mini fridge, toaster, kettle, microwave and dishes. It also had a table and chairs. There is an IGA grocery store 2 blocks away. It is also an eco friendly hotel which is my preference when choosing a hotel.

Posted by , from Toronto on Mar 19, 2020

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Comment from Hotel Management

Mar 19, 2020 by KD

Dear guest, Thank you for reviewing Century Plaza Hotel and Spa. We are glad that you had an amazing and comfortable stay with us. Looking forward to serving you again. Regards.

About the Century Plaza Hotel

Location 1015 Burrard St, Vancouver, BC V6Z1Y5

Renovations + Closures

The following facilities or services will be unavailable from March 11 2021 to December 31 2023 (dates subject to change):

  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Century Plaza Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Vancouver hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 30 levels
  • Built in 1972
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Vancouver Waterfront Station (2.2 km / 1.4 mi)
  • Metro station: Burrard Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Century Plaza Hotel offers 240 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Travel crib

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

C|Prime Restaurant - This steakhouse specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Beyond Coffee - This coffee shop specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Health or beauty spa nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.

Pet Policy

  • Pets: CAD 40 per pet, per night, plus a deposit of CAD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties not allowed
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 18 per person (approximately)
  • Covered self parking fee: CAD 17 per night (in/out privileges)
  • Pet deposit: CAD 200.00 per stay
  • Pet fee: CAD 40 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Century Hotel Plaza
  • Century Plaza
  • Century Plaza Hotel
  • Century Plaza Hotel Vancouver
  • Century Plaza Vancouver
  • Hotel Century Plaza
  • Plaza Century
  • Century Plaza Hotel Spa
  • Century Plaza Hotel Hotel
  • Century Plaza Hotel Vancouver
  • Century Plaza Hotel Hotel Vancouver

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.