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4.1 out of 5

"Found it to be clean and nice; friendly and helpful staff " More

By a verified traveler on Wed 18 Dec 2019

Hotel Description

3-star hotel near University of Texas at Tyler

In Tyler

You'll find University of Texas at Tyler and Tyler Junior College within 2 miles (3 km) of this Tyler hotel. Tyler Museum of Art and Center for Earth and Space Science Education are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free WiFi, kitchens

The 86 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, DVD players, and TVs with cable channels.

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$108* Per night/room Aug 8 - Aug 9

Studio Suite, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchen (Hearing, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Studio Suite, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom, Accessible, Kitchen

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Staybridge Suites University Area, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites University Area, an IHG Hotel

Everyone (4)
2 out of 5
The hotel was under construction and the website didn’t inform me of that when scheduling my stay. Our rooms were filthy, access to the amenities were limited and it was one of the worse stays I’ve had

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 22, 2021 by kimberly

We are very disappointed to hear you didn't enjoy your stay.

5 out of 5
Found it to be clean and nice; friendly and helpful staff

Posted by on Dec 18, 2019

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Comment from Hotel Management

Jan 6, 2020 by Nikki Posey

Thank you so much for being a guest with us at Staybridge Suites Tyler-University Area and for taking the time to give us your feedback. I am so glad to hear that your stay has been a great experience. We hope to see you again very soon!

2 out of 5
Plugs not working plugs not working washers not working properly...and price was to high for the room I had..

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by Nikki GM

Thank you for sharing your experience. I'm sorry that you were disappointed in your stay. We hope that you will return and give us a chance to make it up to you. Thanks again and Happy New Year!

5 out of 5
The hotel is in a nice area and it was close to all of the things we wanted to do. It was clean and the staff was friendly. The room was very comfortable and I felt like I got a great room for the money. I would stay here again.

Posted by , from McKinney, TX on Nov 12, 2018

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Comment from Hotel Management

Nov 14, 2018 by Nikki GM

Thank you so much for being a guest with us at Staybridge Suites Tyler-University Area and for taking the time to give us your feedback. I am so glad to hear that your stay has been a great experience. We hope to see you again very soon!

5 out of 5

Excellent experience

Staff super friendly! Walked in to our rooms and they were soo lovely we wanted to stay longer!! Beautiful place. Great gathering areas and court yard with 2 fire pits and an outdoor area with a TV. Nice nice nice.

Posted by on Apr 11, 2016

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Comment from Hotel Management

Apr 20, 2016 by Nikki

hank you for taking the time to give us such an amazing review! We are thrilled to hear that your stay at Staybridge Suites Tyler-University Area was a great experience. Thank you for the compliment to our staff. Customer service is our top priority. We look forward to hosting you again on your next trip to the Tyler area!

5 out of 5

Very well planned out rooms. Impressive and thoughtful.

Pros: Free breakfast, Free Internet, Quiet
Loved the room arrangement and comfort. The complimentary breakfast was a hit. More smart planning and arrangement of the dining area. Did not feel like a cattle call. Food was very tasty and wide variety. I would definitely return.

Posted by , from Keller, TX on Sep 27, 2012

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5 out of 5

Nice and New

Pros: Free breakfast, Quiet
This hotel is very clean, has a good breakfast, and very comfortable rooms. We stayed in the two bedroom suite. There were three TV's which kept everyone happy.

Posted by on Jun 23, 2011

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About the Staybridge Suites University Area, an IHG Hotel

Location 2759 Mcdonald Rd, Tyler, TX 75701

Renovations + Closures

The property will be renovating from June 2 2021 to August 1 2021 (completion date subject to change). The following areas are affected:

  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Staybridge Suites University Area, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Staybridge Suites University Area, an IHG Hotel also features barbecue grills, a garden, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 3-star Tyler hotel.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Built in 2011
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tyler, TX (TYR-Pounds Regional) (18 km / 11.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Staybridge Suites University Area, an IHG Hotel offers 86 air-conditioned accommodations with DVD players and safes. Cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Tyler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily.

Staybridge Suites University Area, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 176 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites University Area
  • Staybridge Suites University Area Hotel Tyler
  • Staybridge Suites University Area
  • Staybridge Suites University Area an IHG Hotel
  • Staybridge Suites University Area, an IHG Hotel Hotel
  • Staybridge Suites University Area, an IHG Hotel Tyler
  • Staybridge Suites University Area, an IHG Hotel Hotel Tyler

You should know

  • Pool access available from 10 AM to 11 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.