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UMi Tulum

4.5 star property
4.5-star beachfront hotel near Tulum Beach

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Photo gallery for UMi Tulum

Restaurant
Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe
Master Suite Rooftop Pool | Terrace/patio
Private Garden Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Master Suite Rooftop Pool | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Room service

Explore the area

Map
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780
  • Tulum Beach
    ‪2 min walk‬
  • Ven a la Luz Sculpture
    ‪19 min walk‬
  • Playa Paraiso
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪59 min drive‬

Room options

View all photos for Garden View Suite

Garden View Suite | 1 bedroom, premium bedding, minibar, in-room safe

Garden View Suite

10.0 out of 10
Exceptional
(1 review)
  • 712 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Rooftop Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool | 1 bedroom, premium bedding, minibar, in-room safe

Oceanfront Master Suite Ground Pool

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Oceanfront Master Suite Rooftop Pool

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Private Garden Suite

Private Garden Suite | 1 bedroom, premium bedding, minibar, in-room safe

Private Garden Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Ven a la Luz Sculpture. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Las Palmas Public Beach - 10 min drive - 5.3 miles
  • Playa Paraiso - 11 min drive - 5.8 miles
  • Tulum Mayan Ruins - 17 min drive - 8.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪Hartwood - ‬12 min walk
  • ‪La Taqueria - ‬4 min walk
  • ‪Arca - ‬11 min walk
  • ‪Wild - ‬9 min walk

About this property

UMi Tulum

4.5-star beachfront hotel near Tulum Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
UMi Tulum offers 14 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, designer toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Spanish

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Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, 673 reviews
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The price is $192
Jul 1 - Jul 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (39 inches high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMI Tulum Hotel
UMI Tulum Tulum
UMI Tulum Hotel Tulum

Frequently asked questions

How close is UMi Tulum to the airport?

UMi Tulum is 30.2 mi (66-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does UMi Tulum have an airport shuttle?

UMi Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 180 per vehicle, one-way.

How close is UMi Tulum to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does UMi Tulum offer free breakfast?

UMi Tulum offers free continental breakfast every day from 8:00 AM to noon.

Is there a casino at UMi Tulum ?

No, there is no casino at this hotel.

What time is check-in at UMi Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at UMi Tulum ?

This hotel offers free self parking.

Does UMi Tulum have a pool?

UMi Tulum features an outdoor pool.

Does UMi Tulum have a restaurant?

Yes, there is a restaurant on site.

Does UMi Tulum have a spa?

This hotel doesn't have a spa, but it does offer beach massages.

How close is UMi Tulum to downtown Tulum?

UMi Tulum is 4.9 mi away from Tulum.

UMi Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 49 reviews
Rating 8 - Good. 4 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Idy

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Tzachar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!
Stayed 5 nights in Mar 2025

4/10 Poor

LaTodd, Prosper

Traveled with partner
Liked: Staff & service
Disappointing Stay – Not Worth the Price, But Excellent Staff We booked a four-night stay at Umi Hotel Tulum but ended up leaving after just one night due to the lack of basic room amenities. For the price, the room was simply unacceptable—no TV, no chairs, and no place to hang clothes. The Garden Suite felt like a prison camp, surrounded by concrete walls, water stains, and a view of another wall with a dying palm tree. The room also had a stale smell, which made the experience even worse. The one saving grace was the staff—they were outstanding. Although they couldn’t change our room, they handled the situation with professionalism and even provided us with a credit for a future stay if we decide to revisit, which was a very classy gesture. If you’re looking for a beachfront location, Umi is well-situated and close to many attractions. However, unless you book a Master Suite with a swim-out, the cost simply isn’t justified. On top of that, they require an additional $500 deposit, which wasn’t clearly communicated upfront. Overall, while the hotel itself was disappointing and not as advertised, the staff went above and beyond to make things right.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marci

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at UMi Tulum and wished we had more time! The Oceanfront Master Suite with Rooftop Pool was stunning—spacious, naturally serene, and with unbeatable beach views. The vibe was intimate and relaxing, perfect for unwinding. Great location, great hospitality—shout out to Carlos, you rock!
Stayed 1 night in Feb 2025

10/10 Excellent

Ofir

Liked: Cleanliness
Vary good
Stayed 2 nights in Dec 2024

10/10 Excellent

Slava

Stayed 5 nights in Jan 2025

6/10 Okay

Semih

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.
Stayed 10 nights in Jan 2025

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful accommodation but a party / rave hotel

First, I want to commend the exceptional wait staff, whose attentiveness and welcoming nature stood out. The food and drinks at the hotel/beach club were lovely, and the stunning architecture and interior design met my expectations as a designer myself. However, my overall experience was marred by management issues. Upon arrival, I was informed I had been “upgraded” to a beachfront room with a private pool, which turned out to be a downgrade—priced roughly £50 less per night than my original Master Suite booking. Moreover, UMI operates as a party hotel, which wasn't clearly communicated. My friend and I love to rave, but the noise level was excessive. On New Year’s Eve, the party stretched from 6 PM to 1 AM, followed by an afterparty from 5.30am to 3 PM the next day, leaving us with over 24 hours of no sleep. Despite multiple complaints to management, to Jorge the Director, the noise continued daily and nightly. The most distressing incident occurred when we returned after a night out to find the hotel locked, with no staff available. After two hours of trying to gain access, we had to gain access through another hotel but there was no follow-up from management beyond an apology. This incident caused us to miss a privately booked excursion and additional costs. Other issues included a flooded shower, no bathroom curtains despite the visibility, and no hairdryer which are basic amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pouya, Vancouver

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the centre of it all with great staff and great looking people and parties and great size rooms and very attentive David and Emmanuel at the restaurant
Stayed 7 nights in Dec 2024

6/10 Okay

George

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not sure it was worth their fees, added fees for pet 50usd per day, small property… not a resort
Stayed 6 nights in Dec 2024

2/10 Terrible

Darren, Torrance

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not believe that they did not notify of construction in front of my beachfront suite prior to my check in. At check in they told me it would only last one day and they kept saying just a little more time. They worked until midnight and started at 7:30am with saws and hammering. I had to check out early and move to another hotel after 2.5 days there because it was so loud. Terrible customer service… Separate from that, the hotel is already showing its age. The private rooftop deck of my suite was not well maintained, the plants were dead and the cement was cracking. Honestly I would not recommend this hotel given how they handled things.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yadira

Stayed 3 nights in Nov 2024

10/10 Excellent

Aneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Yebin

Liked: Cleanliness, staff & service, property conditions & facilities
Food, atmosphere, properties, staffs everything is awesome and I’ll never forget this moment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING EXPERIENCE! I chose this property for the boho luxury aesthetic. I am happy to say that it exceeded my expectations. Everyone was so welcoming and accommodating. Specifically, Jorge, Andrea and Jaime. They were in constant communication with me regarding all my needs. They made my restaurant reservations and even arranged our excursion activities. The location of the property is just right. It’s walking distance from all the popular restaurant and day clubs but not too close where you will be disturbed by the partying. We stayed in a ground level room and they were able to fulfill my request and room us in the one I specifically wanted. I had an issue with privacy in the bathroom and they immediately rectified the situation. The rooms are exactly as pictured. The restaurant staff constantly checked if we needed any beverages or food. The seaweed was cleaned off the beach every morning. It’s an adults only resort which is a huge plus. In addition, pets are allowed which makes my heart happy. The menu may seem limited but they are items they can make that are not listed. They have a Dj that plays on the weekends from 3-6pm, it’s progressive/chill house music. I felt safe thanks to the staff and the property itself is tucked away in a little jungle which reduces foot traffic. I had such an amazing, fun, and relaxing time at Umi Tulum. I look forward to visiting again!
Stayed 4 nights in May 2024

10/10 Excellent

Antho

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My stay at this hotel was nothing short of exceptional. From the moment I arrived, I was impressed by the convenience and personalized service provided by the staff. The hotel's direct access to the beach made my vacation incredibly convenient, allowing me to enjoy the beautiful shoreline with ease. The rooms exceeded my expectations, offering ample space and tasteful furnishings. I appreciated the attention to detail in the room design, which created a comfortable and inviting atmosphere throughout my stay. Additionally, the breakfast provided by the hotel was excellent, with a wide variety of delicious options to choose from each morning. Overall, I highly recommend this hotel for anyone seeking a convenient and personalized getaway. Despite the minor drawbacks, the exceptional service, spacious rooms, and beach access make it a fantastic choice for a memorable vacation experience.
Stayed 5 nights in Apr 2024

8/10 Good

Linette

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Just ok

This hotel has only been opened 3 months and is still under construction so expect to see and hear construction throughout your stay. The hotel itself is somewhat difficult to locate as there’s no official sign outside its entrance. Parking is across the street— and while free, it’s very smelly and bug-infested as the trash compactors are store there as well. The hotel does not use telephones in the rooms, so be prepared to download Whatsapp to communicate with staff. The room itself has a very minimalistic vibe which I appreciate, but there’s already some very visible wear and tear. An electrical unit had exposed wiring. There’s an armoire, but zero hangers so be prepared to live out of your suitcase. The bathroom has very little counter space. The room has a mini-fridge with zero alcohol stocked in it. The Nespresso machine was never restocked either. During our stay, the beach club hosted a private party which was allowed to continue until 6AM. So if you’re looking to get sleep this is not the place to book. In addition, the beach club host daily events. All seating is marked as “reserved” during these events, so don’t expect to find any seating at the club or on the beach. Preferential treatment is not given to hotel guests unfortunately. The lounge chairs on the beach don’t have umbrellas which is rather inconvenient. This hotel does allow pets. The food was good. The watermelon salad and the ceviche were quite savory. As were the mezcalitas. Overall, not worth it
Stayed 5 nights in Apr 2024

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing small boutique beach front hotel

Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
Stayed 2 nights in Mar 2024

8/10 Good

Ana Belen Gutierrez de Velasco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto estancia
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Mixed feelings….

Tous les ingrédients sont là mais il manque ce petit plus qui rendrait cet endroit magique Notamment quelques travaux d’entretien dans les chambres (traces de fuites d’eau dues à la climatisation, ouverture/ fermeture porte terrasse, humidité salle de bain,…) L’équipe est vraiment efficace et réactive, mais la encore, se faire déloger de la plage sous prétexte qu’on n’avait pas réservé le transat… c’est vraiment moyen.
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024