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Naala Tulum

3.5 star property
3.5-star hotel near Tulum Mayan Ruins

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Photo gallery for Naala Tulum

A clear pool with lounge chairs and umbrellas, surrounded by a stone deck and a waterfall feature.
A serene indoor garden with a wooden bridge over a pond, surrounded by lush greenery and a building in the background.
A rooftop terrace with a thatched roof, lounge chairs, and a hammock.
A spacious indoor area with a bar, seating, and a view of the outdoors.
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, a chair, a TV, a balcony with a view of greenery, and a ceiling fan.

Deluxe Room

9.2 out of 10
Wonderful
(23 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, a desk, a chair, a mirror, and artwork on the walls.

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(18 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a chair, a TV, a balcony with a view of greenery, and a ceiling fan.

Standard Room

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Jaguar Park are also within half a mile (1 km).

What's nearby

  • Jaguar Park - 3 min walk - 0.2 miles
  • Hunab Lifestyle Center - 3 min walk - 0.2 miles
  • Dos Aguas Park - 19 min walk - 1.0 mile
  • Hospital de Tulum - 5 min drive - 1.5 miles
  • Tulum Mayan Ruins - 10 min drive - 3.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Panza Tulum - ‬8 min walk
  • ‪El Capitán - ‬6 min walk
  • ‪Casa Sofia - ‬1 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪La Regia Tulum - ‬8 min walk

About this property

Naala Tulum

3.5-star hotel near Tulum Mayan Ruins
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Naala Tulum. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 95 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Naala Tulum offers 95 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.

Similar properties

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Prana Boutique Hotel
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 492 reviews
$86 nightly
The price is $111
Aug 21 - Aug 22
Total with taxes and fees
Prana Boutique Hotel

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Self parking on site (USD 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Naala Tulum

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

How close is Naala Tulum to the airport?

Naala Tulum is 27.8 mi (46-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Naala Tulum have an airport shuttle?

Naala Tulum offers an airport shuttle from 9:00 AM to 6:00 PM, on request, for a charge of USD 120. per vehicle, one-way.

How close is Naala Tulum to the beach?

This hotel is 2.7 mi (10-min drive) from Tulum Beach and 2.8 mi (14-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Naala Tulum offer free breakfast?

Naala Tulum does not offer free breakfast.

Is there a casino at Naala Tulum?

No, there is no casino at this hotel.

What time is check-in at Naala Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Naala Tulum?

Free parking is not available at this hotel. Self parking is available for USD 10 per day.

Does Naala Tulum have a pool?

Naala Tulum features an outdoor pool.

Does Naala Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Naala Tulum have a spa?

There are no spa services available at this hotel.

How close is Naala Tulum to downtown Tulum?

Naala Tulum is 1 mi away from Tulum.

Naala Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 741 reviews
Rating 8 - Good. 160 out of 741 reviews
Rating 6 - Okay. 56 out of 741 reviews
Rating 4 - Poor. 18 out of 741 reviews
Rating 2 - Terrible. 22 out of 741 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, amenities
Beautiful hotel !super affordable!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff! Enjoyed the pool a lot at the sunset
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved biking around the area. over to the national park and beach there and centro
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ryan John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Cool hotel, staff was great. Good value
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
Loved the natural look of the place. Very comfortable and picturesque.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Lovely place, very peaceful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Room clean quiet location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place very relaxing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richa

Liked: Cleanliness, property conditions & facilities
amazing service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Great location. Very clean. Excellent value.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel but to me the bed was too soft. There is no coffee maker in the room making a little challenge for me. Otherwise the staffs on roof top restaurant were very nice and helpful. The pool on the roof top is good too.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Easy check in and a good rate. The hot water wasn’t working, though. I showered at the hostel nearby. Rooms were nice and safe and clean and smelled good.
The rooftop pool and bar. Basically empty 90% of the time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Unexpected resort feeling. Room was superb 👌 Spacious with very comfortable beds. Location has amenities within walking distance...Fantastic rooftop with pool and view. Brekkie was healthy, warm and delicious..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really no complaints. I had room G07 on floor level. It was nice. Breakfast is expensive, i just walked to chedraui. But overall for $60 on a saturday night i was not mad at all
Stayed 1 night in Mar 2026
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. The room was nice, as seen on the pictures. The staff is amazing, very helpful and kind. It is walking distance from downtown, and from major supermarkets. Not that close to the beach, but you can take a "colectivo" (little bus) which is only around $US3 Don't take taxi its a steal. The hotel's breakfast bar is very basic.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay, very clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Giany

Liked: Cleanliness, staff & service, amenities
Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay. Beds felt like a water bed. Hotel also doesn’t respond to emails if you have enquiries
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, especially for the price. The staff was excellent.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.. will stay here again
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Oasis in the jungle

Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ralph

Liked: Amenities
This is a nice hotel to stay, it has comfort, nice amenities.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Will stay longer next time.
Stayed 1 night in Sep 2025