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4.6 out of 5

"There was nothing we did not love about our stay here. Our room was beautiful, updated, and clean. The overall design of the property was breathtaki ... " More

By a verified traveler on Sat 18 Dec 2021

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Hotel Description

4-star beachfront hotel near Cenote Manatí

On the beach

A stay at this hotel places you within half a mile (1 km) of Cenote Manatí and 6 miles (10 km) of Tulum Mayan Ruins. Dos Ojos Cenote and Playa Paraiso are within 12 miles (20 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a 24-hour gym, and a restaurant. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$165* Per night/room Aug 31 - Sep 1

Ocean View Swim-up Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite Beach Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Front Swim-up Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Alea Tulum by Blue sky ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alea Tulum by Blue sky

Everyone (2) Couples (5) Family (1)
5 out of 5
There was nothing we did not love about our stay here. Our room was beautiful, updated, and clean. The overall design of the property was breathtaking. The food in the restaurant was outstanding. The breakfast which was included offered a full 2 course menu. Dinner was always fresh and so delicious. But most outstanding was the staff. Everyone was extremely helpful and genuinely warm. Could not recommend this property more highly.

Posted by on Dec 18, 2021

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Comment from Hotel Management

Dec 19, 2021 by Erick Hernández

Hello dear Mindi, Thank you for taking the time to review your stay at Alea Tulum, your comments are important to us. We are pleased that our team's efforts to restore your smile have been successful. It is a pleasure to know that you enjoyed your stay with us, as well as the hotel services, our team strives every day to provide excellent guest experiences and your comments are a great reward for their efforts. We hope to have you back soon in the future, have a great day. Best Regards,

2 out of 5
I had left a few things there at the property, and when calling to ask if they can mail it to me and I will pay for the mailing, they hung up on me, then I called about 4 times after that and someone finally answered and said exactly "what do you want??".... Which is insane to me. After them just repeating "hola" over and over again for 15 minutes, I said forget it and hung up. AWFUL! And the hotel was SUPER loud at night, all sorts of noises throughout the night.

Posted by on Jan 18, 2021

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Comment from Hotel Management

Jan 19, 2021 by Luis Vazquez

Dear Guest Thank you so much for share your comments, we are concerned to learn that your experience with us did not fully meet your expectations, your remarks are very important to us, we are going to review and find ways to improve our service. Please could you send us the information about the items you forgot to thus email: reservaciones@aleatulum.com please accept our most warm apologize for this situation. regards

5 out of 5
The staff was very nice, hardworking, helpful, and go above and beyond to make your trip enjoyable. Food was very good. The chef, Mario came out several times to say hi. Very peaceful and beautiful resort. It's a few miles from downtown Tulum, and a few from the strip of party spots on the beach. But easy to get to. I enjoyed it's location, very relaxing. Hello to Enrique, Valentino, Mario and the rest of the staff. Thanks for a wonderful trip.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by Enrique

Dear J, Thanks so much for reviewing your stay at Alea Tulu by Blue Sky, your opinion counts a lot to us. We are very pleased to know that you enjoy your stay with us, the comforts we offer and that sense of privacy that makes us be different. The knowledge that we made your stay a great experience, encourages us to make a greater effort. Mario, Valentino and all the staff we hope to see you in the near future. Warmly, Enrique Franco Front Desk & Hospitality

5 out of 5
This hotel was amazing. The staff was friendly and helpful. The food and drink was very good. It was far enough from Tulum beach that it was private and peaceful with a lot less people. But close enough that a short taxi ride was cheap and easily accessible. The hotel was well maintained and clean in a great location. It had a nice beach with a dock where You could snorkel around a coral reef. I would stay here again. Our hotel room had a swim up suite witch was excellent. Would recommend!

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by Enrique Franco

Dear Guest, Thank you for taking the time to review your stay at Alea Tulum by Blue sky, your opinion is very important for us. It is a pleasure to hear that your experience with us was very pleasant, our team strives daily to provide excellent experiences and we will take your comments into account to make an even greater effort. Have a nice day and hope to see you soon. Warmly, Enrique Franco Front Desk & Hospitality

5 out of 5
The place was really nice, quiet and clean. Staff was very attentive. We were upgraded to the Master Suite which was really nice and spacious. The only downfall (and not their fault) was that the beach was sooooo full of seaweed and such that we were unable to go into it throughout our stay. They did try to clean it as much as possible daily. Other than that this place was great.

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Enrique

Thank you for taking the time to comment on your recent stay at the Alea Tulum. Your review is a great reward to the team's effort to consistently please our guests. We hope to have the pleasure to welcome you again in a near future. Warmly, Enrique Franco Front Desk & Hospitality

5 out of 5
The property was top notch for its gorgeous design, comfort and amenities. The dinners were delicious and made it easy to eat in and not venture into town for meals. The hotel style details went beyond my expectations, however the very friendly and helpful housekeeping and waiters still have a couple of tweaks to make before everything will be perfect.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Remy

Dear Guest, Many thanks for taking the time to review your stay at Alea Tulum, your opinion is important to us. We are glad to read that you have enjoyed our facilities and services, we are taking note on the service improvements needed in HK and restaurant and will look into it. We hope to have the pleasure of welcoming you again in a near future. Kind regards

5 out of 5
We enjoyed every minute of our stay. The staff went above and beyond anything expected. The hotel is lovely, quiet, relaxing and very friendly. Special shout out to Paco at the front desk. He was so accomsating and helpful. The food was delicious and the chef highly accomplished and fairly priced. I highly recommend this hotel.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 20, 2019 by Remy

Dear Guest, Thank you for taking the time to review your stay at Alea Tulum, your opinion is valuable to us. Thank you as well for acknowledging the team's effort and making a special mention, this is a great reward to all. We are looking forward to welcoming you again sometimes soon. Kind regards

5 out of 5
Lovely, small, striking architecture, very close to a nice cenote. Off the beaten path. Beach is OK.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Remy

Thank you for taking the time to review your stay at Alea Tulum, We hope to have the pleasure to welcome you again in a near future.

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Cool off in one of the 2 outdoor swimming pools at Alea Tulum by Blue sky, and enjoy amenities like complimentary bicycles and a 24-hour fitness center. Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available. This 4-star Tulum hotel is smoke free.

  • 17 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Alea Tulum by Blue sky offers 17 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels and Netflix. Espresso makers and free minibar items are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 11:00 AM.

Alea Tulum by Blue sky has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

Guests under 6 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Ecotours nearby
  • Surfing/bodyboarding on site
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Kayaking on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Massages on beach
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Alea Tulum by Blue sky offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Alea Tulum by Blue sky

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alea Tulum by Blue sky Hotel Tulum
  • Alea Tulum by Blue sky Hotel
  • Alea Tulum by Blue sky Tulum
  • Alea Tulum
  • Alea Tulum By Blue Sky Tulum
  • Alea Tulum by Blue sky Hotel
  • Alea Tulum by Blue sky Tulum
  • Alea Tulum by Blue sky Hotel Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.