Skip to main content
Beginning of main content

Enter dates to see availability

4.0 out of 5

"Great breakfast! Very clean and comfortable hotel. Staff are very attentive. " More

By a verified traveler on Sun 03 Feb 2019

Hotel Description

4-star beachfront hotel near Tulum Beach

Beachside getaway

At this Tulum hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Sian Ka'an Biosphere Reserve. Tulum National Park and Las Palmas Public Beach are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this boutique hotel. Enjoy the a rooftop terrace and perks like free valet parking and free WiFi. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Free WiFi, iPod docks

The 30 individually furnished guestrooms offer free WiFi and iPod docks. Balconies, minibars, and room service are also available.

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa Coba

Bed Count 2 King Beds Maximum Occupancy 6 Max

Charming Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Feelings Ocean View with tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Charming Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ana y Jose Hotel & Spa Tulum ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ana y Jose Hotel & Spa Tulum

Everyone (1)
4 out of 5
Great breakfast! Very clean and comfortable hotel. Staff are very attentive.

Posted by on Feb 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 5, 2019 by Luciana

Dear Guest,Thank you for evaluating your stay at our property. We are glad you loved our inspired accommodations and service! We appreciate your comments and can't wait to welcome you back soon. Sincerely

Property Features

Ana y Jose Hotel & Spa Tulum offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the romantic Ana y Jose Hotel & Spa Tulum. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4-star Tulum hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 8 buildings
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (124.2 km / 77.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ana y Jose Hotel & Spa Tulum offers 30 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining
  • Espresso maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Ana y Jose Hotel & Spa Tulum has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, OM SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 12
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Ana y Jose Hotel & Spa Tulum

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 52 per day
  • Resort fee: USD 20 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Y JOSE
  • ANA Y JOSE CHARMING
  • ANA Y JOSE CHARMING HOTEL
  • ANA Y JOSE CHARMING HOTEL Tulum
  • ANA Y JOSE CHARMING Tulum
  • ANA Y JOSE HOTEL
  • HOTEL ANA Y JOSE
  • Ana y Jose Charming Hotel Tulum
  • Ana y Jose Charming Hotel
  • Ana y Jose Charming Tulum
  • Ana y Jose Charming
  • Hotel Ana y Jose Charming Hotel And Spa Tulum
  • Tulum Ana y Jose Charming Hotel And Spa Hotel
  • Hotel Ana y Jose Charming Hotel And Spa
  • Ana y Jose Charming Hotel And Spa Tulum
  • Ana y Jose Charming Hotel Spa
  • Ana Y Jose Charming Tulum
  • Ana Y Jose & Spa Tulum Tulum
  • Ana y Jose Hotel & Spa Tulum Hotel
  • Ana y Jose Hotel & Spa Tulum Tulum
  • Ana y Jose Hotel & Spa Tulum Hotel Tulum

You should know

  • Ana y Jose Hotel & Spa Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Tulum-Hotels-Ana-y-Jose-Hotel-&-Spa-Tulum.h1207436-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.