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4.0 out of 5

"very well kept property " More

By a verified traveler on Sat 04 Sep 2021

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Hotel Description

3.5-star guestrooms with free WiFi

In Ridgway

At this hotel, you'll be steps from Trail Town Still and within a 10-minute walk of Ridgway Railroad Museum. Ridgway Chamber of Commerce and Ridgway Town Hall are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. Enjoy the spa tub and perks like free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 52 guestrooms also offer free WiFi and LED TVs with satellite channels. Room service, free long-distance calls, and free local calls are also available. Weekly housekeeping is available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Nov 9 - Nov 10

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ridgway Lodge and Star Saloon ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ridgway Lodge and Star Saloon

Everyone (17) Couples (5) Family (4)
4 out of 5
very well kept property

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 4, 2021 by Ridgway Lodge Team

Hi, Robert! We are glad you enjoyed your stay. Come see us again soon.

2 out of 5
The beds were hsrd as rocks. Water pressure in the Sink and shower was terrible. Over all a rundoen hotel. It appears they were renovating , but far from complete

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 10, 2021 by Ridgway Lodge Team

Thank you for taking the time to leave a review and give us feedback on your stay. We are currently in the process of remodeling and we hope to have that ready on your next visit.

2 out of 5
The beds were like sleeping on a rock...I ended up sleeping on the couch, which still was very uncomfortable. Staff was pretty uncaring, no one offered any solutions. Rooms are right on Highway 550, so along with your mountain view (which is sort of minimal...we lived in Ridgway so we know where the truly beautiful views are, and this wasn't one of them) you got lots of road noise. Furniture in the rooms was falling apart...tried to move a table and the legs fell off. Very disappointed.

Posted by on Oct 23, 2020

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Comment from Hotel Management

Oct 23, 2020 by Grace

Hello Travelocity Guest. We are so disapointed that your stay was so poor. I wish we would have made it better for you. We are in a remodel stage at our property and feel we need to speed up the process. Hope you will give us another chance in the future when and where we will improve our service for you.

1 out of 5

Posted by on Sep 23, 2020

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Comment from Hotel Management

Oct 30, 2020 by Grace

Hello from Ridgway Lodge & Star Saloon. Sorry your stay with us was unsatisfactory. We wish we could have helped change that. Please give us another chance in the future

3 out of 5
Older hotel with no updates—no elevator was difficult with a 4 year old. Staff was super nice and helpful but were working both the food and hotel side. The room has a welcome basket but smelled musty. The bathroom was dirty with hair in the floor and tub. The room just didn’t have that fresh cleaned feel to it.

Posted by , from TX on Aug 11, 2020

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Comment from Hotel Management

Aug 18, 2020 by Adam

Thanks for your positive comments on our staff and welcome basket. We apologize for the issues you had with your room. Please feel free to contact us directly so we can show you that your room experience was not typical and we can make sure exceptional experience on your next visit!

5 out of 5
Very nice and clean location and great staff and service

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Matt

Thank you! We appreciate your feed back and glad you enjoyed your stay. We hope to see you again soon.

5 out of 5
A nice area. Very pleasantly surprised with the quality of the lodge. Staff was excellent. Very helpful. Good food as well.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Matt

Thank you! We are glad you enjoyed your stay with us. Please come back and see us again soon.

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Matt

Thank you. Come back and see us soon!

5 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 27, 2019 by Matt

Thank you! We are glad you enjoyed your stay with us, we hope to see you again soon!

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by Matt

Thank you! We are glad you enjoyed your stay and hope to see you again soon.

About the Ridgway Lodge and Star Saloon

Location 373 Palomino Trail, Ridgway, CO 81432

Renovations + Closures

The following facilities or services will be unavailable from November 1 2021 to May 1 2022 (dates subject to change):

  • Sauna
  • Spa tub
  • Swimming pool

The property will be renovating from November 1 2021 to May 1 2022 (completion date subject to change). The following areas are affected:

  • Sauna
  • Spa tub
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Ridgway Lodge and Star Saloon offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A sauna, spa services, and barbecue grills are also featured at the business-friendly Ridgway Lodge and Star Saloon. An airport shuttle (available on request) is available for a fee. Self parking is free. This 3.5-star Ridgway hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ridgway Lodge and Star Saloon offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. 39-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Ridgway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)

Food & Drink

The hotel hosts a free manager's reception daily.

Ridgway Lodge and Star Saloon has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Hunting nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Orvis Hot Springs. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with hot springs/mineral springs.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 6
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 10.00 per person (approximately)
  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Airport shuttle fee per child: USD 15.00 (one-way)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ridgway-Ouray Lodge
  • Ridgway-Ouray Lodge Hotel
  • Ridgway-Ouray Hotel Ridgway
  • Ridgway-Ouray Lodge And Suites
  • Ridgway Ouray Lodge Suites
  • Ridgway Ouray Lodge Suites
  • Ridgway Star Saloon Ridgway
  • Ridgway Lodge and Star Saloon Hotel
  • Ridgway Lodge and Star Saloon Ridgway
  • Ridgway Lodge and Star Saloon Hotel Ridgway

You should know

  • Ridgway Lodge and Star Saloon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.