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"Perfect location close to everything I wanted to do " More

By a verified traveler on Wed 06 Oct 2021

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Hotel Description

Tacoma hotel in South End area

In Tacoma

Your stay at this South End hotel places you within 3 miles (5 km) of Great American Casino and Stina's Cellars. Tacoma Mall and Pacific Lutheran University are also within 6 miles (10 km).

Renovated in 2019

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms also offer free WiFi and LCD TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Oct 28 - Oct 29

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Tacoma, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Tacoma, an IHG Hotel

Everyone (5) Couples (2) Family (1)
4 out of 5
Perfect location close to everything I wanted to do

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 6, 2021 by Jessica Christensen

Thank you Clarence! We hope that you come back and stay with us again soon!

1 out of 5
The room was dirty, sheets were dirty, my daughter found a dirty used ear plug from the previous customers under the bed, there was hair in the shower, the iron ruined my boyfriends brand new dress shirt, the AC didn't work and it was like 90 degrees in our room, we could barely sleep.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 25, 2021 by Jessica Christensen

Thank you for your review. We would like to apologize that you did not have a great stay with us. I would love to talk about the feedback that you left. We hope that you will give us another chance in the future.

1 out of 5
This is a party area. Loud and groups in every other room just playing music and taking shots. Don’t stay here. Find something else. The doors slam all night. The walls are thin and you can hear people walking around you all night. Save the headache and go elsewhere.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Jessica Christensen

Thank you for your review. We apologize that you did not have a great stay with us. Please always let the front desk know of any noise complaints so we can take care of this right away We want everyone to have a happy and comfortable stay. We hope that you will give us another chance in the future.

2 out of 5
Communication and follow up are very poor Travelocity split my reservation into 1 day followed by another for the remainder of the stay. I called the hotel and let them know and made sure that they have me in the same room and requested that no one enters the room once there. I came back to my after a long work day on day #2 of my stay to find that my room keys did not work. The front disk clerk had a set of new keys taped to her computer and handed them to me after I made the trip up to my room and down again. When I got into the room, it was very obvious that house keeping had been in despite the 'do not disturb' sign on the door. Both the front disk clerk and the manager claimed that they did not know why house keeping entered the room though no service was requested. Not acceptable.!

Posted by on Jan 22, 2021

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Comment from Hotel Management

Jan 22, 2021 by Jessica Christensen

Dear Guest, Again my deepest apology on the communication error on our part. We will not let this happen again. We hope that you will consider staying with us again in the future.

5 out of 5

Posted by on Jul 13, 2020

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Comment from Hotel Management

Jul 14, 2020 by Jessica Christensen

Thank you for your great review! We hope to see you again soon!

3 out of 5
I don’t like the way Travelocity charge me $160.00 for the room when it Hotel gave me a bill for the room only $130.00 I thought it supposed to be cheaper when you go through the online real reservations Not happy about this

Posted by on Sep 25, 2019

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5 out of 5
Great experience. Nice place. Decent complimentary MEAL.

Posted by on Sep 15, 2019

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3 out of 5

Easy to find

Pool and hot tub could be cleaner. Felt grimy. Place could use some fresh paint,that is peeling throughout. Front desk staff was very friendly, helpful. Breakfast selection was okay and clean. Establishment is near many apartment buildings so is very noisy. However, coming from a small town where trains are the loudest thing not sure its really a valid complaint.

Posted by , from Yakima, Wa on Sep 10, 2017

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3 out of 5

Nice Tacoma Mall location

Pros: location
Cons: breakfast was just ok, parking was TIGHT.
Location: Bass Pro Shops, Mall, I 5 corridor easy to get around.
easy access off I5 near many services and Tacoma Mall.

Posted by , from Wenatchee WA on Dec 13, 2016

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5 out of 5

Convenient location

Pros: Excellent hotel staff.
Cons: No, not from the hotel.
Location: The location is right off the freeway, making it easy to make daily trips about the area.
What a nice surprise. When we booked the hotel we read some of the reviews, some of which were negative enough to question whether or not this was a good choice. We were pleasantly surprised. First of all the location was primary for us. We were in Tacoma for family visits and had to place ourselves within proximity to downtown Tacoma, Puyallup, and Olympia. The location of this hotel made our daily excursions much easier. I believe the hotel staff was one of the best we have experienced in a long time. From the front of the house staff to the housekeeping and the great lady working the breakfast buffet every morning during our stay all meet or exceeded our expectations. Now our stay was pretty basic. We wanted a clean, quiet, non smoking room. We got all that. Although the hotel did have other amenities, we were too busy about town to utilize the pool, workout, or business facilities. One of the nice touches this hotel has is the evening cookies, yum. Every evening around 7 P there would be warm cookies and cold milk available at the front desk for the guests. That was a welcoming aroma when we came back to the room every evening. Coffee and tea was available 24hrs a day also in the lobby. That was also a nice touch since the weather this week was not summer like. The breakfast buffet each morning was very satisfying. I can see where is saves both time and money not having to go to a restaurant. In fact, you can even make a tray to take back to your room,.

Posted by on Jun 18, 2016

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About the Holiday Inn Express & Suites Tacoma, an IHG Hotel

Location 8601 S Hosmer St, Tacoma, WA 98444

Property Features

Holiday Inn Express & Suites Tacoma, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served. The business-friendly Holiday Inn Express & Suites Tacoma, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Holiday Inn Express & Suites Tacoma, an IHG Hotel was completed in June 2019. This Tacoma hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Tacoma Station (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Tacoma, an IHG Hotel offers 79 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Tacoma
  • Holiday Inn Express Tacoma
  • Tacoma Holiday Inn Express
  • Holiday Inn Express Tacoma Hotel
  • Holiday Inn Express Suites Tacoma
  • Holiday Inn Express & Suites Tacoma, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Tacoma, an IHG Hotel Tacoma
  • Holiday Inn Express & Suites Tacoma, an IHG Hotel Hotel Tacoma

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.