Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Property class: 3
3-star hotel near Onondaga Lake Park

Choose dates to view prices

Photo gallery for Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

An indoor swimming pool with clear glass walls, a tiled floor, and a view of buildings and greenery outside.
A bar area with a marble countertop, multiple bar stools, a television mounted on the wall, and a selection of bottles and glasses.
A hotel lobby with a black and white patterned carpet, brown leather chairs, a popcorn machine, and a stone wall with a television.
A hotel with a modern building, a parking lot, and a landscaped area with trees.
An outdoor patio area with tables and chairs, large umbrellas, and a brick building in the background.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪15 min walk‬
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Liverpool

In shopping district.Within 3 miles (5 km) of this Liverpool hotel, you'll find Onondaga Lake Park and NBT Bank Stadium. Also, Destiny USA is within 3 miles (5 km) and Armory Square is within 6 miles (10 km).

What's nearby

  • Hopkins Road County Park - 15 min walk - 0.8 miles
  • Onondaga Lake Park - 15 min walk - 0.8 miles
  • Lake Onondaga - 1 min drive - 0.9 miles
  • Syracuse University - 10 min drive - 5.8 miles
  • New York State Fairgrounds - 13 min drive - 10.3 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Denny's - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪KFC - ‬3 min walk
  • ‪Jersey Mike's Subs - ‬20 min walk

About this property

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

3-star hotel near Onondaga Lake Park
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 30000 square feet (2700 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Randolph Hotel Liverpool/Syracuse/Airport West, Trademark. A roundtrip airport shuttle is free (available on request). Self parking is free. A complete renovation of Randolph Hotel Liverpool/Syracuse/Airport West, Trademark was completed in June 2026.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2700 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers 198 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch TV with premium cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 9 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

How close is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark to the airport?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is 5.5 mi (8-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark on Nov 1, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have an airport shuttle?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers a free airport shuttle, available from 7:00 AM to 11:00 PM at scheduled times.

How close is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark to the beach?

This hotel is 13.5 mi (22-min drive) from Valentines Beach and 14.3 mi (20-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offer free breakfast?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

No, there is no casino at this hotel, but Point Place Casino (20-min drive) is nearby.

What time is check-in at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

This hotel offers free self parking.

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have a pool?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark features an indoor pool. The property will be renovating the pool from June 9 2026 to December 31 2026 (completion date subject to change).

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have a restaurant?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is home to Salt Stone lounge, which features happy hour and light fare.

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have a spa?

There are no spa services available at this hotel.

How close is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark to downtown Liverpool?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is 1.5 mi away from Liverpool.

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

Reviews

6.4
Rating 10 - Excellent. 287 out of 1110 reviews
Rating 8 - Good. 216 out of 1110 reviews
Rating 6 - Okay. 213 out of 1110 reviews
Rating 4 - Poor. 187 out of 1110 reviews
Rating 2 - Terrible. 207 out of 1110 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comforting stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed there twice and both times were good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was very pleasant and the room was spacious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
Very fancy, nice breakfast, and was quite underpriced, probably because of the construction going on outside.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable stay. Friendly staff and a good hot breakfast. 10/10 highly recommend
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Has lots of potential to be a nice place with a lot of work
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Under construction in which looks to be new ownership but they are doing a nice job refurbishing the place.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away until the construction is done.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for attending Phish at Syracuse. The empower arena was a quick drive.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all my needs
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good i will stay there again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk agent, Taylor was very helpful and the staff were all very kind and smiled. That means a lot.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean room. Everything was good. Would go again. And would recommend.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Everything felt wet including the carpet floor….they had a portable ac unit in the room that was very loud…bed was very hard, pillows had barely anything to them. Staff was friendly…
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work was going on in the building, but the staff helped out any inconveniences.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Booths in the breakfast area were very sticky, I would not sit there. Good value hotel though and a restful night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The room was clean, and the bed was super comfortable! The price was very within the trip budget, and I appreciate that in these more expensive times. The shower had great pressure, which doesn't happen in some hotels. My husband didn't care for the coffee, but he was a little late on the draw for getting it fresh. We will stay again!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room was clean, parking good although some large potholes needed to be avoided, construction buckling the entrance drive , construction noise during the day but evenings were quiet enough. Beds good.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay here for 3 nights. The staff was very helpful and friendly. The room was comfortable and the breakfast had a good variety. Unfortunately the pool was not open. The signage from the street is not good so it is hard to find the entrance. That could be improved.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Has a bar and beds was to stiff
Stayed 1 night in Jul 2026