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"No toilet paper,very limited breakfast out of food at 830,no clean towels,no extra blankets " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

Enjoy free breakfast at this Suwanee hotel

In Suwanee

Within 6 miles (10 km) of this hotel, you'll find Windermere Golf Club and St Joseph Hospital. St. Ives Country Club and Golf Club of Georgia are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 82 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and hair dryers.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Jan 20 - Jan 21

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott Suwanee Johns Creek ratings based on 5 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Suwanee Johns Creek

Family (3)
3 out of 5
No toilet paper,very limited breakfast out of food at 830,no clean towels,no extra blankets

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by Amir

We apologize for your inconvenience. Thank you for staying with us

1 out of 5
This hotel needs new management! The main desk was unstaffed most of the time. Room was not ready at 830 pm for our check in. We did not get fresh linens without "trading in our towels" once during the 6 night stay. The pool was closed, as was the exercise room--due to a leaking ceiling--had water and buckets all over the floor. I would not recommend staying here at all.

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Amir

We apologize for your inconvenience. Thank you for staying with us

2 out of 5
I was scammed

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Management

We apologize for your inconvenience. Please contact the hotel directly. Thank you for staying with us

4 out of 5
Beautiful Hotel. Clean and quiet

Posted by on May 17, 2021

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2 out of 5
The facility was nice and clean. The customer service was terrible.

Posted by on May 17, 2021

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Comment from Hotel Management

Jul 5, 2021 by Management

We apologize for your inconvenience. Thank you for staying with us

About the SpringHill Suites by Marriott Suwanee Johns Creek

Location 2692 PEACHTREE PARKWAY, Suwanee, GA 30024

Property Features

SpringHill Suites by Marriott Suwanee Johns Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SpringHill Suites by Marriott Suwanee Johns Creek also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Suwanee hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Suwanee Johns Creek offers 82 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily.

SpringHill Suites by Marriott Suwanee Johns Creek has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Springhill Suites Atlanta Suwanee
  • SpringHill Suites by Marriott Suwanee Johns Creek Hotel
  • SpringHill Suites by Marriott Suwanee Johns Creek Suwanee
  • SpringHill Suites by Marriott Suwanee Johns Creek Hotel Suwanee

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.