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Grand Beach Hotel Surfside

4.5 star property
4.5-star beachfront hotel near Surfside Beach

Choose dates to view prices

Photo gallery for Grand Beach Hotel Surfside

3 outdoor pools, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, minibar, in-room safe
View from property
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
9449 Collins Avenue, Surfside, FL, 33154
  • Place, Surfside Beach
    ‪2 min walk‬
  • Place, Bal Harbour Shops
    ‪5 min walk‬
  • Place, Bal Harbour Beach
    ‪5 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

  • Ocean view
  • 1078 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds (Standard Double Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 2 Double Beds (Standard Double Suite)

9.6 out of 10
Exceptional
(11 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed (Standard King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed (Standard King)

8.4 out of 10
Very good
(17 reviews)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, City View (Sunset View King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, City View (Sunset View King)

8.0 out of 10
Very good
(11 reviews)
  • Bay view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (ADA Accessible Sunset View Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (ADA Accessible Sunset View Queen)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Ocean View (2 Bedroom Suite Oceanfront King 2 Dbl)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds, Ocean View (2 Bedroom Suite Oceanfront King 2 Dbl)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1078 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 3 Twin Beds (Partial Oceanview 2 Bedroom Queen Dbl)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Twin Beds (Partial Oceanview 2 Bedroom Queen Dbl)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1078 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds

View all photos for Room, 2 Bedrooms, City View (Two Bedroom Sunset View King King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Bedrooms, City View (Two Bedroom Sunset View King King)

7.4 out of 10
Good
(3 reviews)
  • 1000 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

8.4 out of 10
Very good
(14 reviews)
  • Ocean view
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Ocean View King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed (Ocean View King)

7.6 out of 10
Good
(15 reviews)
  • Ocean view
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Pool View (Pool View King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Pool View (Pool View King)

10.0 out of 10
Exceptional
(1 review)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Pool View Queen ADA)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (Pool View Queen ADA)

7.0 out of 10
Good
(2 reviews)
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (ADA Accessible Ocean Front Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean Front Queen)

  • Ocean view
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (ADA Accessible Ocean View Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean View Queen)

  • Ocean view
  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds (2 Bedroom Sunset View King Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds (2 Bedroom Sunset View King Queen)

  • Bay view
  • 996 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, Multiple Beds (Partial Ocean View Two Bedroom King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds (Partial Ocean View Two Bedroom King)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 996 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Room, Multiple Beds, Ocean View (2 Bedroom Oceanfront King / Queen)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Multiple Beds, Ocean View (2 Bedroom Oceanfront King / Queen)

  • Ocean view
  • 996 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Surfside

On the beach.Your stay at this Surfside hotel places you within a 10-minute walk of Surfside Beach and Bal Harbour Shops. Bill Bird Marina and Normandy Shores Golf Club are also within 3 miles (5 km).

What's nearby

  • Surfside Beach - 2 min walk - 0.1 miles
  • Bal Harbour Shops - 5 min walk - 0.3 miles
  • Bal Harbour Beach - 5 min walk - 0.3 miles
  • Surfside Park - 7 min walk - 0.4 miles
  • Miami Beach Beaches - 15 min walk - 0.8 miles

Getting around

  • Miami Golden Glades Station - 16 min drive
  • Miami Intl. Airport (MIA) - 38 min drive

Restaurants

  • ‪Flanigan's Seafood Bar and Grill - ‬3 min walk
  • ‪The Surf Club Restaurant - ‬10 min walk
  • ‪Makoto - ‬11 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Bal Harbor Bistro - ‬8 min walk

About this property

Grand Beach Hotel Surfside

4.5-star beachfront hotel near Surfside Beach
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Beach Hotel Surfside you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Surfside hotel.

  • 268 guestrooms or units
  • 12 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2013
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Beach Hotel Surfside offers 268 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Grand Beach Hotel Surfside West
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  • Pool
  • Hot tub
  • Spa
  • Air conditioning
4.0 out of 5, Very Good, 1,000 reviews
$275 nightly
The price is $306
Apr 19 - Apr 20
Total with taxes and fees
Grand Beach Hotel Surfside West

Property amenities

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 4 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 66.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 22 for children
  • Valet parking fee: USD 58 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Beach Hotel Surfside
Grand Beach Surfside
Surfside Grand Beach Hotel
Grand Beach Hotel
Grand Beach
Grand Beach Surfside Surfside
Grand Beach Hotel Surfside Hotel
Grand Beach Hotel Surfside Surfside
Grand Beach Hotel Surfside Hotel Surfside

Frequently asked questions

How close is Grand Beach Hotel Surfside to the airport?

Grand Beach Hotel Surfside is 13.9 mi (34-min drive) away from the Miami, FL (MPB-Public Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Beach Hotel Surfside?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Grand Beach Hotel Surfside on May 4, 2026 start from $350, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Beach Hotel Surfside have an airport shuttle?

Airport shuttle services are not available at Grand Beach Hotel Surfside.

How close is Grand Beach Hotel Surfside to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Grand Beach Hotel Surfside offer free breakfast?

Free breakfast isn’t provided at Grand Beach Hotel Surfside, but buffet breakfast is offered for a fee of USD 39 for adults and USD 22 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Grand Beach Hotel Surfside?

No, there is no casino at this hotel, but Gulfstream Park Racing and Casino (14-min drive) and The Big Easy Casino (17-min drive) are nearby.

What time is check-in at Grand Beach Hotel Surfside?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Grand Beach Hotel Surfside?

Free parking is not available at this hotel. Valet parking is available for USD 58 per day.

Does Grand Beach Hotel Surfside have a pool?

Grand Beach Hotel Surfside features 3 outdoor pools.

Does Grand Beach Hotel Surfside have a restaurant?

Grand Beach Hotel Surfside is home to La Plague, which features international cuisine, ocean views, and a beachfront location.

Does Grand Beach Hotel Surfside have a spa?

This hotel has a spa, which features massages, body scrubs, and mani/pedis.

How close is Grand Beach Hotel Surfside to downtown Surfside?

Grand Beach Hotel Surfside is 0.5 mi away from Surfside.

Grand Beach Hotel Surfside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

david

Stayed 3 nights in Mar 2026

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service
I would not recommend anyone going there. I’m paying excessive Xmas holiday rates, but absolutely no service. Breakfast was ok, but house keeping was nonexistent. We have lunch & dinner plans daily and needed showering after beach & lunch, but rooms are never cleaned, often had to complain to get towels changed but room and trash never cleaned. You just feel you’re being ripped off at these rates and yet they are unapologetic about not providing house keeping. When go to front desk to complain, there is always lines of guests waiting to do the same. I have never experienced a hotel that I have to pay so much and no services are provided. It’s a very foul feeling to experience and they make you feel that there is nothing you can do as it’s no change and no cancellation. So they have your money no matter what you do. An exceptionally disgusting hotel. Let down by bad management.
Stayed 1 night in Dec 2025

4/10 Poor

ERIN

Stayed 3 nights in Dec 2025

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service
There was no beach view, out of the 4 nights at the hotel, 3 of the night had no house keeping. Daily I’m shouting to front desk for fresh towel. They just don’t care despite complaints about no house keeping. Owners were not prepared to pay extra for staff during Xmas, yet charges customers crazy Xmas rates. Will never go there again!!
Stayed 4 nights in Dec 2025

4/10 Poor

ANNIE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didn’t have any complimentary water, I had to call multiple times to have the couch made for my kids and no one picks up! The service of this hotel was not 4 stars. The room is older and clean enough but not modern.
Stayed 1 night in Dec 2025

8/10 Good

MENACHEM

Liked: Cleanliness
Front desk people grumpy!! Cleaning people nice. Lobby needs more couches / chair Valet people nice
Stayed 6 nights in Dec 2025

2/10 Terrible

Jacob, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, Noisy, Reception staff unfriendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Majid, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, Dirty rooms, the reception staff are very unprofessional, and unfriendly
Stayed 2 nights in Dec 2025

2/10 Terrible

Jerome, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, Reception un welcoming and un professional
Stayed 1 night in Dec 2025

2/10 Terrible

Jacob, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
reception staff unprofessional. Dirty rooms, unpleasant experience
Stayed 1 night in Dec 2025

2/10 Terrible

Georgina

Stayed 1 night in Dec 2025

10/10 Excellent

Chaim

Stayed 3 nights in Dec 2025

10/10 Excellent

Nial

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great!
Stayed 7 nights in Dec 2025

10/10 Excellent

Sara, new york

Stayed 2 nights in Dec 2025

2/10 Terrible

David, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first impression you get when entering to this hotel is how noisy it is. The front desk staff are very unfriendly. Their rooms are not clean. The bathroom amenities are very low quality..
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert, E Patchogue

Stayed 1 night in Dec 2025

6/10 Okay

Bruno

Disliked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Bracha

Stayed 4 nights in Dec 2025

8/10 Good

BAILA

Stayed 1 night in Dec 2025

10/10 Excellent

Augustus

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and everything was very clean and staff was nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Duran

Stayed 3 nights in Dec 2025

10/10 Excellent

Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! I would definitely go back.
Stayed 5 nights in Dec 2025

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic room, views, pools, staff, beach setup Technology needs updating: Wrist bands to unlock room doors don't always work, we needed to wait 10 minutes for a bellman to come an unlock our door Elevators are not programmed to minimize waiting time
Stayed 3 nights in Dec 2025

6/10 Okay

karina

Traveled with family
Disliked: Cleanliness
it was ok, the cleaning service was not great the floors were never washed during our stay the room was not cleaned until the late afternoon, the turn down service was done only once during the whole stay front desk was hardly available and didn always pick up the phones we were charged $25.00 for the extra key fob when we misplaced one of ours
Stayed 9 nights in Nov 2025

2/10 Terrible

Antonio, North Miami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very noisy, the rooms are not clean, personnel and staff are not friendly. It could use a very nice makeover
Stayed 3 nights in Nov 2025