6/10 Okay
Susan C.
Jul 29, 2023
Disliked: Cleanliness
Holden Beach
When we first enter the home, it looked clean and we were pleased. The property is becoming rundown however. Walls have dust webs hanging. Walls and cabinets need to be painted.The kitchen cabinets need to be replaced. We tried to clean the gunk around the cabinet knobs, however it's worn and stained into the material. I understand that cleaning crews have only a certain amount of time to clean homes, but it would be nice to think that from time to time, homes received a proper cleaning. We found roaches in the home. One time I was laying in the bed and looked at the ceiling to see a dark spot not noted before. This turned out to be a rather large roach. It makes me shutter to think about it. We did report the front stair rail was loose and this was repaired. The vacuum didn't work properly. Hair was wrapped around the beater bar preventing it from moving properly. If we discovered this, how well was the home vacuumed. Vacasa did bring out a new vaccum. When you're sitting in the bathroom, it's yucky looking at the baseboards and just the general state of the room. I'm not certain when the floors under the beds were last vacuumed. This home is in a great location however it does need some work. I hope this report goes straight to Vacasa and not the public. I want this to be helpfull and hope that Vacasa will look into my concerns.This is just an average property.
Susan C.
Stayed 7 nights in Jul 2023