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"Listed smoking room on website. No smoking rooms on property. No breakfast. If you want sugar or cream, you had to ask front desk. Deadbolt didn't ... " More

By a verified traveler on Sun 07 Jun 2020

Hotel Description

Enjoy the free WiFi at this High Point hotel

In High Point

You'll find Kersey Valley Attractions and Castle McCulloch within 3 miles (5 km) of this hotel. International Home Furnishings Center and Cornerstone Health Care are also within 6 miles (10 km).

Renovated in 2018

A seasonal outdoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. There's a computer station and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 43 guestrooms offer free WiFi, coffee/tea makers, and flat-screen TVs. Free long-distance calls, free local calls, and hair dryers are also available.

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$55* Per night/room Oct 28 - Oct 29

Superior Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn High Point - University ratings based on 13 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Roof Inn High Point - University

Everyone (9) Couples (2) Family (1)
3 out of 5
Listed smoking room on website. No smoking rooms on property. No breakfast. If you want sugar or cream, you had to ask front desk. Deadbolt didn't work on door. Very low water pressure in shower.

Posted by on Jun 7, 2020

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1 out of 5
I was charged twice and tried to receive a refund but was never able to. I kept calling the vital and the never answered

Posted by on Dec 25, 2019

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Comment from Hotel Management

Jan 11, 2020 by Ricky Patel

Dear guest I have taken all the action with my team members according your concerns on this survey. We assure you it will not happen again and provide you great stay on your future visit.

1 out of 5
Short drive from downtown and university. No amenities nearby. Severely deferred maintenance!

Posted by , from NC on Oct 23, 2019

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1 out of 5
Awful. More like the setting of a horror movie than a hotel you'd stay in. I was out of there in less thank 2 hours. Disgusting. Filthy. So bad I had to take photos.

Posted by on Oct 23, 2019

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1 out of 5
This is a gross unclean Red Roof!! Pool is GREEN and unusable - plants/pots around pool are dead weeds - so this pool has been neglected for a long time! Manager tried to put us in TWO DIFFERENT ROOMS TGAT WERE ALREADY OCCUPIED!! Finally got an empty room - ceiling had poorly patched water stains - medium clean room!

Posted by on Sep 22, 2019

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2 out of 5
There was trash all over the parking lot. Condom wrappers, drink bottles it should have been a sign. Check in was slow a guest in front of us came back to the desk and said there was not a bed in his room! The cable TV in out room did not work. We had to wait on the owner to come back to fix it, which took several hours. We would not stay here again!

Posted by on Aug 11, 2019

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2 out of 5
The hotel was hard to find, no well lit entrance. We asked for a room with 2 double beds, they gave us a king bed. The sheets were stained, the heater didn’t work and the remote was missing it’s back cover, making it hard to use. Shower area not well lighted. Not worth the money I paid.

Posted by on Jan 7, 2019

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1 out of 5

very bad

Pros: NOTHING
Cons: everything
Location: their only one little store NOTHING near by
i had to switch rooms 3 times. first room was smoking. when i said NON SMOKING. and the fire alarm was hanging out of the ceiling. carpet had stains and smelled bad. someone already used the room. cause they took a dump in toilet and did not flush. second room. wifi did not work. and the room phone had no cord to even make a call. and carpet and bed sheets was nasty. 3rd room tv did not work right. carpet was nasty and smelled like mold. the guy at desk was always asking me where i was going. what was i doing. why was i going outside a lot. ... i give this hotel a 0 star. i end up leaving not getting my money back or anything

Posted by , from high point nc on Mar 14, 2018

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1 out of 5

Quality Inn disappointment

Reserved three rooms for family members, for two nights while in the High Point area. Was very surprised at the uncleanliness of the rooms and hallway. Found four stink bugs and a area of cob webs in the window frame on the inside of the window. Carpet wasn't vacuumed and was overall filthy. Stains galore. Table in one room has legs that were loose and falling off. Stopper in sink did not work, parts were laying on the floor. Black specks on edge of tub. Coffee trays with old coffee, which was still wet, under the bags and cups. Furniture with trim broken and split off. Couch too dirty to use for anything but a luggage stand. Edges of hallway were filled with clumps of dust. Entire building had a foul odor. Needless we will not be staying at any Quality Inns in the future. Total disappointment.

Posted by , from PA on Oct 16, 2017

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2 out of 5

Just a so so hotel... amenities were misleading.

Was not clear about pool being closed until memorial day...not mentioned in any of the ads,paperwork or on the phone...cable on TV was not hooked up right and had to be messed with for 30 minutes when we first arrived. Said free newspapers each morning...it was a local merchant advertisement not a regular newspaper...pictures of so called breakfast buffet did not match what was offered each morning. Very disappointing.

Posted by , from Akron,Ohii on May 21, 2017

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About the Red Roof Inn High Point - University

Location 1202 Liberty Road, High Point, NC 27263

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn High Point - University offers its guests a seasonal outdoor pool, multilingual staff, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. The business-friendly Red Roof Inn High Point - University also features RV/bus/truck parking and an elevator. Self parking is free. A complete renovation of Red Roof Inn High Point - University was completed in September 2018. Smoking is allowed in designated areas at this High Point hotel.

  • 1 building
  • 43 guestrooms or units
  • 3 levels
  • Built in 1995
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Piedmont Triad Intl. Airport (GSO) (36.4 km / 22.6 mi)
  • Train station: High Point Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn High Point - University offers 43 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This High Point hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality High Point
  • Quality Inn High Point
  • Red Roof Inn High Point University Hotel
  • Red Roof Inn High Point University
  • Quality Inn High Point
  • Red Roof High Point Universit
  • Red Roof High Point University
  • Red Roof Inn High Point - University Hotel
  • Red Roof Inn High Point - University High Point
  • Red Roof Inn High Point - University Hotel High Point

You should know

  • The seasonal pool will open in June and close in August.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.