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Hyatt Place Jacksonville Airport

3.0 star property
3-star hotel in Northside

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Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Front of property - evening/night
Lobby
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of UF Health North and River City Market Place. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 1 min drive - 0.7 miles
  • UF Health North - 2 min drive - 1.3 miles
  • Oceanway Community Center - 5 min drive - 3.6 miles
  • Jacksonville Zoo and Gardens - 10 min drive - 8.7 miles
  • Jacksonville Cruise Terminal - 14 min drive - 10.8 miles

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Hyatt Place Jacksonville Airport

3-star hotel in Northside
Hyatt Place Jacksonville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Hyatt Place Jacksonville Airport also features a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,476 reviews
$91 nightly
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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Hyatt Place Jacksonville Airport to the airport?

Hyatt Place Jacksonville Airport is 2.7 mi (6-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Jacksonville Airport?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Jacksonville Airport on Jun 15, 2025 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Jacksonville Airport have an airport shuttle?

Hyatt Place Jacksonville Airport offers a free airport shuttle, available 24 hours a day, at scheduled times.

How close is Hyatt Place Jacksonville Airport to the beach?

This hotel is 16 mi (20-min drive) from Kurzius Beach.

Does Hyatt Place Jacksonville Airport offer free breakfast?

Hyatt Place Jacksonville Airport offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hyatt Place Jacksonville Airport?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Jacksonville Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Place Jacksonville Airport?

This hotel offers free self parking. Extended parking is available for USD 5.00 per day.

Does Hyatt Place Jacksonville Airport have a pool?

Hyatt Place Jacksonville Airport features a seasonal outdoor pool.

Does Hyatt Place Jacksonville Airport have a restaurant?

Hyatt Place Jacksonville Airport is home to 24/7 Gallery, which features American cuisine and light fare.

Does Hyatt Place Jacksonville Airport have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Jacksonville Airport to downtown Jacksonville?

Hyatt Place Jacksonville Airport is 10.2 mi away from Jacksonville.

Hyatt Place Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1302 out of 1969 reviews
Rating 8 - Good. 363 out of 1969 reviews
Rating 6 - Okay. 161 out of 1969 reviews
Rating 4 - Poor. 60 out of 1969 reviews
Rating 2 - Terrible. 83 out of 1969 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

PAM, ADDISON

Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was clean nice size rooms and we used the shuttle because we didn’t have a car
Stayed 1 night in Apr 2025

10/10 Excellent

Fabian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, very respectful! Great restaurant recommendations. When complimentary coffee was empty, they offered to make me cappuccino. Rooms were clean, no issues.
Stayed 2 nights in Mar 2025

10/10 Excellent

david, Green Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer friendly. Airport shuttle service great.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay before an early morning flight

Quick check in. Friendly staff. Quiet room and comfy bed. Very clean. Close to airport and has shuttle. Will definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Don’t work in service if you don’t like people

The hotel itself is nice and updated. Comfortable bed, and spacious. But, the front desk employees working at night were extremely rude to me when I asked about ordering food. They were both very condescending with their tone. There is no microwave in the room and menus for their restaurant everywhere, so we decided to see what it was about. It says you can order til midnight so I went down around 10:50 to ask. The lady behind the counter said “nah, kitchen closed. There’s an app it’s called DoorDash and they bring food. Download it” it’s 2025 and everyone knows what DoorDash is… the other employee then stated that everyone should be aware they closed the kitchen, but if I was I wouldn’t have wasted my time to be talked down to like a child. Terrible terrible customer service and I heard them disrespecting me as I walked away. I will NEVER stay at a Hyatt again.
Stayed 1 night in Mar 2025

8/10 Good

andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Best of all was the brillant service od the staff at the reception and small dining and drinks place
Stayed 1 night in Feb 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shirnetrius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and clean. The check in and out was quick and easy.
Stayed 2 nights in Feb 2025

8/10 Good

shrimattie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Lorvina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Racheal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 1 night in Feb 2025

10/10 Excellent

NIRANJAN

Stayed 1 night in Feb 2025

4/10 Poor

Tyrell

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff

Miqui was very friendly and accommodating for us. The room is clean and fits our needs on our trip. Amanda at the front desk is awesome, she makes us feel like we are family. Sage and Lori work hard to put out the breakfast which is delicious. I would recommend Hyatt place Jacksonville airport hotel to anyone stay in Jacksonville Florida.
Stayed 1 night in Feb 2025

10/10 Excellent

Annabell

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Five stars !

Our stay was wonderful! The settle from the airport was comfortable and efficient. The room was clean and quiet. The desk staff was so very helpful. The breakfast was hot and had many selection.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation. Front desk was helpful and accommodating. Breakfast was delicious every morning along with the breakfast team.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Very friendly and accommodating staff. Breakfast was really good
Stayed 2 nights in Feb 2025

2/10 Terrible

Carolin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok but carpet was stained and dirty the toilet was clogged and flooded up overnight breakfast was cold staff ok
Stayed 1 night in Feb 2025

10/10 Excellent

willie

Liked: Staff & service, property conditions & facilities, room comfort

Great Stay.

My wife and I travelled to visit family in the area. We found the location very convenient to where we wanted to stay. The lobby was nice and clean and bright. The employees were friendly and professional. The only issue we had was the hair that was found in the bathroom. It was not a lot of hair but enough to notice. We enjoyed the room and had a comfortable stay and will return.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

david, Green Bay

Liked: Amenities
Nice room. Airport shuttle is great. Check in was problem free. I couldn’t be happier.
Stayed 1 night in Feb 2025