The 2 BR, 2 bath condo was small but had everything we needed for our week’s stay for a family of 4 with 2 teens. The bathtub drain in guest bath was clogged when we checked in as discovered upon first use of that shower. I replied “Guest Services” several times as directed in the check-in text as directed for assistance, as well as replying with specific information about the drain issue, and received no reply. I ended up calling the 800 number in the text and spoke with a person who said they couldn’t guarantee a response time and that it would be 3 or more hours. We ended up plunging the shower drain several times, which is not what we wanted to be doing on our vacation, and resolved the issue. If we ended up staying here again we would book a unit directly through the Ocean and Raquet Club as they maintain and service their units and have maintenance personnel on property to quickly resolve any issues. Our unit was through VRBO/Vacasa and therefore required calling the national line for assistance. Overall, the unit was ok for the price. Furniture could use some updating and the amenities in the kitchen could use replacing as each piece seemed to be from a different set, but there was plenty. The large pool was advertised as being heated, but was definitely not. We stayed in one of the courtyard buildings with a hot tub in the center. Hot tubs are much smaller than they appear in the photos and seat only 4 people.