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4.1 out of 5

"Only disappointment was no breakfast due to Covid. Maybe a least dry cereal and fruit. When you’re driving it delays when you have to stop on road for ... " More

By a verified traveler on Sun 12 Jul 2020

Hotel Description

Enjoy the outdoor pool at this 3-star St. Augustine hotel

Oceanside stay

Within a 5-minute walk of this St. Augustine hotel, you'll find St. Johns County Ocean Pier and St. Augustine Beach. Also, Anastasia State Park is within half a mile (1 km) and St. Augustine Alligator Farm Zoological Park is within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$122* Per night/room Oct 13 - Oct 14

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn St. Augustine Beach ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn St. Augustine Beach

Everyone (2) Family (2)
5 out of 5

Posted by on Jul 16, 2021

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2 out of 5
I booked on Travelocity then called the hotel directly to ask for an early check-in. I was told I could check in at noon & that everything was taken care of. Once I arrived I had to wait until after 3pm to get in my room and was told there was no note of any kind of my request on my reservation. Lobby phone line rang busy my whole stay. I had to call from my cell phone to the hotel to get an answer any time I needed the front desk. No working light in bathroom, was told by maintenance the part to fix it had been ordered. So I had to drag a lamp into the bathroom. Mold around electrical outlet & one even had part of a plug broke off & sticking out of the outlet. The room looked to have recently been touched up in places with paint & splatters were left on the bathroom sink, desk & in the room, very unprofessional looking. Also could not check out online & had to go wait in the lobby to get my final bill. Most disappointing stay ever at a Hilton. The room looked like a much cheaper hotel brand for sure. I expect better quality & the nicer experience from Hilton hotels that I believe your brand has always offered. NOT worth $570 at all, which I wouldn't mind paying if the quality would have been what I expected. I prefer to book with Hiltons to avoid this kind of stay and have never had any issues prior to this from your brand & quality.

Posted by on Jul 11, 2021

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4 out of 5
Only disappointment was no breakfast due to Covid. Maybe a least dry cereal and fruit. When you’re driving it delays when you have to stop on road for breakfast

Posted by , from Miami on Jul 12, 2020

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5 out of 5

Nice get away

My husband and I went away for our 20th anniversary. We were more than please with our choice of hotel. The Front desk clerk, Lamar at check in and then Wendy during the weekend, were the most professional staff at a hotel that we have ever had encounters with. They made us feel right at home and was so effeicent in anything that we asked to do but more importantly they ALWAYS had a smile on their face. For that matter, every staff member that we interacted with had a smile and you could tell that they enjoyed there job. I was so pleased that we choose this hotel and we plan on coming back in February. Will never go anywhere else except here while we visit St. Augustine Beach.

Posted by on Dec 22, 2015

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3 out of 5

Easy, comfortable, staff reasonably friendly.

Pros: Close restaurants, Free Internet, Quiet, sufficient parking
Cons: no on-site restaurant, unheated pool
Thought the price was a little higher than what it should have been given their set-up. No real restaurant on-site. Pool is outdoor and not heated. Getting to the beach was a straight shot across the street and through a public access way so, while I would have preferred an "0n-the-beach" hotel, I did not find lack thereof a real negative. Beds were adjustable for firmness, but couldn't get one of them to adjust - no biggie.

Posted by on Nov 11, 2012

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5 out of 5

Good location, clean and comfortable

Pros: Close restaurants, Free Internet
Across the street from the beach, next door to a great restaurant, 10 minutes from old town, spotless clean, small pool.

Posted by on Jan 2, 2012

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4 out of 5

Very good hotel

Pros: Free breakfast
Convenient location, good service and excellent breakfast.

Posted by on Apr 13, 2011

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5 out of 5

Nice Stay

Pros: Free Internet
I enjoyed my stay at this Hotel. The staff was very freindly and the beach was a close walk. I would recommend this hotle to any trvelers in the St Augustine Beach area.

Posted by , from Knoxville TN on Apr 12, 2011

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5 out of 5

the room was clean and everything worked, the pool and hot tub were very nice

Pros: Quiet
Cons: no free breakfast
the staff was friendly, the rooma nd lobby were clean and well laid out, there were no problems and would recommend this motel

Posted by , from tampa,fl. on Feb 7, 2011

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5 out of 5

This hotel was AWESOME!!!!!!!!!!!

Pros: Close restaurants, Free Internet, Quiet
I do not have one bad thing to say about this hotel. The staff went above and beyond. The hotel was very clean. My husband and I stayed for the weekend for our anniversary. We had a king room with jacuzzi tub. All I can say is OH MY GOSH! You could fit 3 adults in this tub. We had a wonderful experience and will be going back for sure. We had free breakfast with our package but it would have been worth it if we had to pay. It is all you can eat and they have everything from eggs and pancakes to pastries and fruit. It was delicious.

Posted by , from Middleburg, Florida on Feb 7, 2011

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About the Hilton Garden Inn St. Augustine Beach

Location 401 A1A Beach Blvd, St. Augustine, FL 32080

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hilton Garden Inn St. Augustine Beach offers its guests an outdoor pool, a spa tub, and a fitness center. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Hilton Garden Inn St. Augustine Beach also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star St. Augustine hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 1999
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn St. Augustine Beach offers 83 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Great American Grille - This restaurant specializes in American cuisine and serves breakfast only.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.