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Extended Stay America Washington, D.C. - Springfield

2.5-star property
6800 Metropolitan Center Dr, Springfield, VA 1-855-201-7819

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2.4 out of 5
See all 15 Travelocity Reviews

"The price, location, and cleanliness!!! Beds were very comfortable!!! " More

By a verified traveler on Tue 03 Mar 2020

Points Of Interest

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Hotel Description

Hotel near Springfield Town Center in Springfield

In Springfield

Within a 15-minute walk of the hotel, you'll find Springfield Town Center and Northern Virginia Community College - Medical Campus. TopGolf Alexandria and Landmark Mall are also within 6 miles (10 km).

Fitness center

This hotel features a fitness center and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. A safe deposit box and laundry facilities are also provided.

Free WiFi, kitchens

The 126 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room May 21 - May 22

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Washington, D.C. - Springfield ratings based on 15 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Washington, D.C. - Springfield

Everyone (10) Family (2)
5 out of 5
The price, location, and cleanliness!!! Beds were very comfortable!!!

Posted by , from Kingston, NH on Mar 3, 2020

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Comment from Hotel Management

Mar 3, 2020 by Hotel Management

Sara, thank you for choosing Extended Stay America. We are happy you enjoyed your stay and found us to be a great value. We are also glad you liked our outstanding location and your comfortable bed. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management

4 out of 5

Posted by on Dec 4, 2019

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1 out of 5

Posted by on Oct 20, 2019

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5 out of 5

Posted by on Jun 30, 2019

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1 out of 5
The carpet in the room torn up, wall was dirty and the bathtub was dirty. Smelled

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 14, 2019 by Hotel Management

We sincerely apologize for the cleanliness issues you experienced while staying with us. Our goal is to provide clean and comfortable accommodations to each and every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

3 out of 5
location was great, space was great, idea is great. Comfort level was not. Not that it wasnt clean just so cheap n old n staind and worn it was lack of a better word..gross. Wont ever book this type hotel again.

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Hotel Management

Thank you for being our guest. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry for the cleanliness will be shared with our housekeeping team so that they will be more diligent in their efforts. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management

2 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 8, 2019 by Hotel Management

We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

1 out of 5

Terrible

This was a horrible experience!!! We will never use Extended Stay again. Website said they had a contenental breakfast.... they had nothing more than breakfast bars & coffee. Said they had an out door pool.... boarded up and we're in process of filling it in. Kitchenette. ... had no dishes, coffeemaker, toaster.... nothing. Hotel smelt very musty. No one there, but maybe one staff member spoke much English. We asked 3 times for the dishes & housewares..... it took over 6 hours.... we finally had to go to front desk & get ourselves. Then.... rob top things off... someone hit our vehicle in the parking lot!!! Needless to say.... this all put a huge damper on our honeymoon! When advised these things to staff..... no concern... no trying to make things right!! WE WILL NOT RETURN TO ANY EXTENDED STAY!!!!!!

Posted by on Apr 23, 2017

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Comment from Hotel Management

Apr 29, 2017 by General Manager

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

3 out of 5
Staff generally acts as though theyaredoing guests a favor by answering questions, etc. Ovrall cleanliness left a lot to be desired.

Posted by on Nov 13, 2016

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Comment from Hotel Management

Nov 15, 2016 by General Manager

Thank you for reviewing your stay. We apologize we did not fully meet your expectation during your stay. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, General Manager

1 out of 5

Horrible

Pros: Nothing.
Cons: Provide basics that are expected at a hotel.
I had reserved a smoking room with a king size bed. They gave me a non-smoking room with a king size bed. I had to wait in line for a half hour to get put into a smoking room with a queen size bed. No ice bucket (no ice machine either so whatever), no coffee maker, I mean seriously, nothing unless you request it. So we tried to call to request stuff and no answer at the front desk. The bathroom sink was seriously cracked. The shower worked but it still filled up the tub at the same time. I would never recommend this place to anyone.

Posted by on Oct 9, 2016

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Comment from Hotel Management

Oct 12, 2016 by General Manager

Thank you for sharing your feedback. We regret to learn there were aspects of your stay less favorable and the service unlike what we are known for. We will certainly address your concerns with our management team so we can improve for your future visit. Thank you, and we look forward to welcoming you back again soon! General Manager

About the Extended Stay America Washington, D.C. - Springfield

Location 6800 Metropolitan Center Dr, Springfield, VA 22150

Property Features

Extended Stay America Washington, D.C. - Springfield offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. The business-friendly Extended Stay America Washington, D.C. - Springfield also features barbecue grills, coffee/tea in a common area, and laundry facilities. This Springfield hotel is smoke free.

  • 126 guestrooms or units
  • 5 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ronald Reagan National Airport (DCA) (23.7 km / 14.7 mi)

Room Amenities

Extended Stay America Washington, D.C. - Springfield offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America D.C.
  • Extended Stay America Washington
  • Extended Stay America Washington D.C. Springfield Hotel
  • Extended Stay America Washington D.C. Hotel Springfield
  • Extended Stay America Washington D.C. Springfield
  • Washington D.C. Springfield
  • Extended Stay America Washington, D.C. - Springfield Hotel
  • Extended Stay America Washington, D.C. - Springfield Springfield

You should know

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.