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Omni Barton Creek Resort & Spa Austin

5.0 star property
Family-friendly 5-star resort near Wild Basin Wilderness Preserve

Choose dates to view prices

Photo gallery for Omni Barton Creek Resort & Spa Austin

Indoor pool, 4 outdoor pools, cabanas (surcharge), pool umbrellas
7 restaurants, breakfast, lunch, dinner served; American cuisine
3 bars/lounges, sports bar
Lobby
Golf

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking included

Explore the area

Map
8212 Barton Club Drive, Austin, TX, 78735
  • Zilker Park
    ‪13 min drive‬
  • Lake Austin
    ‪16 min drive‬
  • University of Texas at Austin
    ‪18 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Accessible

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Accessible (Fairway Suite with Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Accessible (Fairway Suite with Roll in Shower)

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Champions)

Studio Suite, 1 King Bed (Champions) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Champions)

  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony (Juliette Balcony, Clubhouse)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Balcony (Juliette Balcony, Clubhouse)

  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds, Accessible (Roll in Shower)

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (ADA Champions, Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (ADA Champions, Roll in Shwr)

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds, Accessible

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 425 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds

  • 425 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Juliette Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds (Juliette Balcony)

  • 425 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Champions)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Champions)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

  • 425 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Fazio Suite)

Deluxe Suite (Fazio Suite) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite (Fazio Suite)

  • 2025 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite (Signature Fairway Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Signature Fairway Suite)

  • 904 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Juliette Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed (Juliette Balcony)

  • 425 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

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Exterior

Omni Austin Hotel

Downtown Austin
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,780 reviews
The price is $195
$163 nightly
$195 total
Total includes taxes and fees
Jun 29 - Jun 30
Omni Austin Hotel

About the neighborhood

Austin

Barton Creek stay.Your stay at this Barton Creek resort places you within 6 miles (10 km) of Lake Austin and Wild Basin Wilderness Preserve. Also within 9 miles (15 km) are Zilker Park and Zilker Botanical Garden.
View more Resorts in AustinOpens in a new window

What's nearby

  • Zilker Park - 13 min drive - 7.5 miles
  • Lake Austin - 16 min drive - 7.0 miles
  • Moody Theater - 17 min drive - 10.2 miles
  • Texas State Capitol - 17 min drive - 10.2 miles
  • University of Texas at Austin - 18 min drive - 11.2 miles

Getting around

  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪Omni Barton Creek Resort & Spa - ‬2 min walk
  • ‪P. Terry's Burger Stand #6 - ‬7 min drive
  • ‪Tacodeli - ‬7 min drive
  • ‪Black Rock Coffee Bar - ‬9 min drive

About this property

Omni Barton Creek Resort & Spa Austin

Family-friendly 5-star resort near Wild Basin Wilderness Preserve
As a guest of Omni Barton Creek Resort & Spa Austin, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 23 meeting rooms. Event space at this resort measures 76000 square feet (7061 square meters) and includes a conference center. An indoor pool, a hot tub, and a fitness center are also featured at the luxury Omni Barton Creek Resort & Spa Austin. Self parking is free. A complete renovation of Omni Barton Creek Resort & Spa Austin was completed in April 2019.

Smoking is allowed in designated areas at this 5-star Austin resort.

  • 493 guestrooms or units
  • 10 levels
  • 3 buildings
  • 7 dining venues
  • 3 bars or lounges
  • 76000 sq ft of conference space
  • 7061 sq m of conference space
  • Built in 1984
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Omni Barton Creek Resort & Spa Austin offers 493 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Lakeway Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, 1,001 reviews
$296 nightly
The price is $334
May 31 - Jun 1
Total includes taxes and fees
Lakeway Resort & Spa

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Microwave on request
  • Mini golf
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 48.71 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 159.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per night
  • Resort fee: USD 44.52 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 48.71 per night (in/out privileges)
  • Pet fee: USD 159.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Guests who check-out prior to their scheduled departure date forfeit the deposit. If booked with a minimum night requirement or as a holiday package, guests will be charged for the full reservation. The resort offers shuttle service (surcharge) from Austin Bergstrom International Airport; advance reservations required.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Barton Creek
Barton Creek Omni
Barton Creek Omni Resort
Barton Creek Resort
Barton Creek Resort Omni
Barton Resort
Omni Barton Creek
Omni Barton Creek Resort Austin
Omni Barton Resort
Omni Resort Barton Creek
Barton Creek Hotel Austin
Barton Creek Resort And Spa
Barton Creek Resort Club
Omni Barton Creek Resort
Omni Barton Creek Austin
Barton Creek Hotel Austin
Barton Creek Resort Club
Omni Barton Creek Resort Spa
Omni Barton Creek Resort Spa
Omni Barton Creek & Spa Austin

Frequently asked questions

How close is Omni Barton Creek Resort & Spa Austin to the airport?

Omni Barton Creek Resort & Spa Austin is 18.1 mi (22-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Omni Barton Creek Resort & Spa Austin?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Omni Barton Creek Resort & Spa Austin on Jun 22, 2025 start from $327.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Omni Barton Creek Resort & Spa Austin have an airport shuttle?

Airport shuttle services are not available at Omni Barton Creek Resort & Spa Austin.

Does Omni Barton Creek Resort & Spa Austin offer free breakfast?

Free breakfast isn’t offered at Omni Barton Creek Resort & Spa Austin, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Omni Barton Creek Resort & Spa Austin?

No, there is no casino at this resort.

What time is check-in at Omni Barton Creek Resort & Spa Austin?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Omni Barton Creek Resort & Spa Austin?

This resort offers free self parking. Valet parking is available for USD 48.71 per night.

Does Omni Barton Creek Resort & Spa Austin have a pool?

Omni Barton Creek Resort & Spa Austin features 4 outdoor pools and an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Omni Barton Creek Resort & Spa Austin have a restaurant?

There are 7 onsite restaurants, offering options like American cuisine, pool views, and al fresco dining.

Does Omni Barton Creek Resort & Spa Austin have a spa?

This resort has a spa, which features hydrotherapy, facials, and deep-tissue massages.

How close is Omni Barton Creek Resort & Spa Austin to downtown Austin?

Omni Barton Creek Resort & Spa Austin is 7.1 mi away from Austin.

Omni Barton Creek Resort & Spa Austin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 582 out of 768 reviews
Rating 8 - Good. 105 out of 768 reviews
Rating 6 - Okay. 43 out of 768 reviews
Rating 4 - Poor. 23 out of 768 reviews
Rating 2 - Terrible. 15 out of 768 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kip

Stayed 2 nights in Mar 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillcountry Omni at Barton Creek

Beautiful place with amazing service with 6 restaurants with great food.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful propoerty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the hill country. You can tell no detail was left out when planning this resort. Very beautiful location and not far from downtown Austin. Sometimes it was hard to believe that the city was nearby. I loved the multiple restaurant options and that the fare was being sourced locally with selections to cater to multiple dietary needs. Self-parking is great! Especially if you don't want to pay the crazy high valet price. To each their own. Jim Bob's Bar and Lounge was intimate and cozy; but the staff, although nice, could have been a little more attentive. The bartenders were multitasking and even seemed overwhelmed at times. Not sure if this is an every day occurrence or just because it was Valentine's/holiday weekend. The spa was amazing and will definitely be back for that! If we were staying longer we would also have hit up the fitness center too. Everything was top notch. Friendly and supportive staff as well. Trust me, that can be a deal breaker for many people. Will gladly return and recommend this place to others.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities
The people that work there are amazing!!! Kay Bonner who helps run things in front office to the best valet people EVER to the luggage help. They do the little things no other hotel does to make it an EXPERIENCE in the best way EVER!!! I’ve been a traveling salesman for 30 years and trust me they RULE!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Llewellyn, Haarlem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful location in the Austin hill countryside, where you can get a little quality downtime while still being close to the city. I would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Weekend

Great people and comfortable rooms. Love the breakfast buffet
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with family
Wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night Austin trip - Omni best choice

From start to finish the staff was courteous, professional and helpful. This is what you expect at Omni and it’s good to see they haven’t changed. This property is always clean and comfortable and quiet. Loved it.
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Stayed 2 nights in Dec 2024

8/10 Good

John

Stayed 1 night in Dec 2024

10/10 Excellent

Joaquin, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel except for the loud noise coming from the heater!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great spa. Great staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Trip!

This is a beautiful and expansive property. The kids loved the mini golf, nightly smores, pools, and the space to run and be kids! Our only struggle was that there are many different levels throughout the property (separated by many steps or sometimes 2-5 steps) so if traveling with a stroller, this may be tough, just fyi. Otherwise, excellent staff and service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nizam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Resort with Top Notch Service

I stayed here over New Year's Eve and it was spectacular. They made it such a fun experience with unexpected snow (machine) to ring in the New Year, live music, s'mores around the fire pit and more! It was a special vacation for sure. Had a great meal at Bob's and at Crenshaws. Rooms were spacious and cozy and the grounds were beautiful. Furthermore, this hotel had the best guest service I've ever encountered. Every single employee went above and beyond to make my stay exceptional. Pilar Villeneuve at check in told me that I had two reservations showing up in the system but I didn't show that in my reservation. I was so concerned that I would get charged for another non-refundable room and she mentioned that she would fix it without any problem and wanted my stay to be stress and worry free. Christian the valet unloaded all my luggage which was waiting for me in my room by the time I arrived and Jeff happily helped me take my luggage back to the car when I left and offered me a bottle of water for the road trip. Our waitresses at Bob's Steakhouse and Crenshaws were also both exceptional. I'd highly recommend for a special getaway!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Savannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the hotel is older and shows its age(sheets have gotten scratchy, air hockey table no longer works) but is well maintained and our room was perfectly clean. We were disappointed that we requested a late checkout, called and confirmed it again with the front desk the morning of our departure, and then still found ourselves locked out of our room and having to show security our ID’s just to get in to be able to get our stuff to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanetia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was simply beautiful—it was immaculately maintained, with awesome staff and a wonderful spa.
Stayed 1 night in Dec 2024

10/10 Excellent

CASSIE, DeRidder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this is my favorite resort I’ve ever stayed at. From the moment we checked in, the experience was exceptional. Upon arrival, the representative asked what brought us in, and I mentioned it was my birthday and that my husband and I had decided on a short getaway, driving in from Louisiana to Austin. To my surprise, he instantly upgraded us to a suite. The next morning, I ran into the same representative in the hallway, and he addressed me by name, asking if I had enjoyed my birthday. I was impressed that he remembered, especially with the number of guests staying at the resort and all the activity around us. That evening, while enjoying the Christmas activities, I had a brief but pleasant conversation with the events coordinator, Shelby. She was incredibly kind, and we ended up running into her 2-3 more times during our stay. Each time, she addressed us by name and made us feel genuinely welcomed. Later, when we were deciding on dinner, another representative we spoke to surprised us by comping a drink for both me and my husband. While complimentary perks are always nice, what truly impressed me was the consistent, personalized attention from every single staff member. Each person we interacted with went above and beyond to ensure that our stay would be memorable. Our valets, Colin and Tyler, were incredibly kind and attentive. A new standard has been set, It’s a place I will undoubtedly visit again for years to come.
Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Stayed 1 night in Dec 2024

10/10 Excellent

Fadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot outdoor pool huge property quiet just 16 min from center area
Stayed 3 nights in Dec 2024

10/10 Excellent

Flavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 3 nights in Dec 2024