Book Cheap Hotels in Skagway

My fiance and I only stayed the afternoon and night in Haines on our way to Canada and Fairbanks for our road trip. The hotel staff were incredibly nice, helpful, and informative. I didn't have to ask where anything was because they informed us when we checked in where everything was located in the hotel and they even gave us a town map with recommendations for restaurants and other activities. The rooms were also very clean and organized. I love the set up and modern decor and I liked that there was a small kitchen right there in the room. I highly recommend and whenever I'm in Haines, I'll be staying at the Aspen.

The Westmark Skagway is not a bad hotel, by any stretch, but the service levels are surprisingly limited, given the price. At most hotels, when you check in, the Front Desk staff would tell you what the options for wireless Internet are in the hotel, and maybe give you a map of the town. At this hotel, they give you a key to the room and THAT'S IT. If you want to know ANYTHING ELSE, you have to ask. As other reviewers have commented, the only Internet access is in the Cafe or the Lobby. It does work there. The rooms are OK, but the upper stories in the rooms across the street are only reachable by stairs so, if you have a heavy bag, you have to lug it up the stairs. There is a service desk in the lobby for Holland America so maybe they assume that everyone staying at the hotel is booked there by that company. But that's not true; some people, like myself, booked ourselves in that hotel, simply because there aren't many choices in Skagway. However, if the hotel owners wanted to make a better impression on people who have booked themselves there independently, they would improve the service level offered by the front desk staff.

Really good value with rooms of different sizes/prices. The bar and restaurant are awesome- the best food in town by far.