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Hotel Description

A family-friendly stay in the heart of Singapore awaits you at Hotel Jen Orchardgateway Singapore. Within steps you'll find Orchard Central and you'll be within a 20-minute stroll of National Museum of Singapore. Highlights at this hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

Flat-screen TVs with cable channels are featured in all 499 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. 24-hour room service, free bottled water, and safes are also available.

The restaurant, Makan, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Bay Watch at Jen is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour health club and spa tub. Business travelers can take advantage of conference space and meeting rooms. Other amenities include free WiFi in public areas and a coffee shop/café. There's also the convenience of free self parking.

With a stay at this 4-star Downtown Singapore hotel, you'll be 1.7 km (1 mi) from Peranakan Museum.

Superior Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$167 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panorama Club Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

About the Hotel Jen Orchardgateway Singapore

Location 277 Orchard Road, Singapore, 238858

Property Features

Hotel Jen Orchardgateway Singapore offers its guests an outdoor pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the family-friendly Hotel Jen Orchardgateway Singapore. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 499 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 3 conference rooms
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Singapore (SIN-Changi) (24 km / 14.9 mi)
  • Parking: Free self parking

Room Amenities

Hotel Jen Orchardgateway Singapore offers 499 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Makan - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Jen Orchardgateway Singapore

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: SGD SGD 35.31nett for adults and SGD 17.66net for children (approximately)
  • Rollaway bed fee: SGD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Traders Hotel
  • Traders Orchardgateway Hotel Singapore
  • Traders Orchardgateway Singapore
  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Singapore Shangri-La
  • Jen Orchardgateway Shangri-La
  • Hotel Jen Orchardgateway Singapore by Shangri La

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.