"I like the facilities. The front desk staff when I checked in were very nice and helpful.
One staff for checking me out was not helpful.
I requested caaling a taxi for me. She pushed me away saying "just use wechat" But I did not have a wechat. Then she pushed me out saying just get metro.
She had no sense that someone from aboard dont have wechat nor wechat pay. I think it is shame that having an excellent hadrware but badly trained staff."
A verified traveler stayed at Sheraton Shanghai Hongkou Hotel